Frogfoot Port Elizabeth

Groggyme said:
So am i reading this correctly? We have had about 11 drops?
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11 disconnects for longer than 5 minutes, there were probably one or two more smaller drops that smokeping didn't pick up on. And that's not counting the packet loss
 
Been offline since 16h45, nevermind the drops, mine is just straight up dead since that time
 
PhireSide said:
It's been down the last hour or so, with sporadic disconnects all throughout the day that started right after 11h00.

Oh how fun it is to be a Frogfoot customer in Port Elizabeth :cautious:
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Good day. Thank you for your post. Kindly note that the outage has been resolved on our end. This has however been sent to our technical department for further investigation. We will provide an update once we receive feedback.



Thank you.
 
PhireSide said:
It's been down the last hour or so, with sporadic disconnects all throughout the day that started right after 11h00.

Oh how fun it is to be a Frogfoot customer in Port Elizabeth :cautious:
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Good day. Thank you for your post. Kindly note that the outage has been resolved on our end. This has however been sent to our technical department for further investigation. We will provide an update once we receive feedback.



Thank you.
 
@Frogfoot Fibre are you getting to the end of these outages? We seem to have regressed back to the experience when you first began in PE. If the end is here, then great, but if the experience is to continue, I am not sure many of us are happy to continue. Quite a number on our neighbourhood whatsapp group indicating they are seriously considering a change.
 
Good day. Thank you for your post. Kindly note that the outage has been restored. Should the matter persist, please contact your ISP for assistance.

Thank you
 
Frogfoot Fibre said:
Good day. Thank you for your post. Kindly note that the outage has been restored. Should the matter persist, please contact your ISP for assistance.

Thank you
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Please stop your scripted replies.
Could you please provide us with a detailed report what went wrong last nite .
 
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PE is down yet again. This thread never makes it off the front page with their service being off as often as a lady of the night's panties!
 
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skybound said:
PE is down yet again. This thread never makes it off the front page with their service being off as often as a lady of the night's panties!
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I was online, but a mate of mine in the same suburb was offline. Different ISPs...common denominator: Frogfoot.

Expecting some automated response from the rep shortly. Or a denial along the lines that there were no issues.

They're going to lose business once Openserve finish trenching.
 
I see FF has a new status page, filters for area etc, just watch sometimes PE gets put under CTScreenshot 2021-11-03 at 09.01.52.png
 
Leno said:
heads up for tomorrow morning

View attachment 1180406
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WTF is environmental infrastructure? Unless they're now putting their kit into an environmental rack for cooling/fire protection purposes.
They've been cutting over to the "new upgraded fibre network" for how long now?
There is always an issue seemingly on a Wednesday, and then always maintenance over a weekend. Almost without fail.
 
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