Frogfoot Port Elizabeth

Hi,

The last feedback on the ticket was the link is up and stable.

If you are still experiencing issues we can update the ticket with the latest trace routes done showing the drops?
The speeds are beyond laughable .
Frogfoot blames Afrihost or Afrihost blames Frogfoot.
These games are becoming childish .
The lack of support is ridiculous.
15 years with Afrihost , I think it’s time to change.
I cannot deal with these pathetic speeds and constant dropping that is happening all the time .
Is it that difficult to send a technician to look ? Or are we just going to blame everyone else all the time ?
FYI , you have been charging me since April for a 200MB speed . I’m not even getting close to 100MB. Frogfoot is not able to tell me what my line sync speed is . Laughable
 
The speeds are beyond laughable .
Frogfoot blames Afrihost or Afrihost blames Frogfoot.
These games are becoming childish .
The lack of support is ridiculous.
15 years with Afrihost , I think it’s time to change.
I cannot deal with these pathetic speeds and constant dropping that is happening all the time .
Is it that difficult to send a technician to look ? Or are we just going to blame everyone else all the time ?
FYI , you have been charging me since April for a 200MB speed . I’m not even getting close to 100MB. Frogfoot is not able to tell me what my line sync speed is . Laughable

Morning,

I'm sorry for the issues you are experiencing. I want to assist.

Can you send me 3 speedtests while connected to the ONT directly and having task manager open to show the CPU usage.

With these tests I can send the query to frogfoot to assist in the matter.
 
has anyone else been experiencing bad international speeds lately?
International would fall under your ISP's domain (barring bad last mile packet loss)

maybe include which ISP you are with so other people on the same ISP can respond
 
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