Frogfoot Port Elizabeth

Groggyme said:
@AfriNatic can you please open a ticket for me please. Can't stream anything. YouTube dies. Can browse but barely. Seems like a an issue that starts at 7pm....
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BeerIsNotGood... said:
It's almost 7:00 pm :love:

wall-crash-test.gif
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*Cough* :coffee:
 
| Hop | Host | Loss | Sent | Last | Avg. | Best | Worst | Std. Dev. | Status |
+-----+----------------+--------+------+------+------+------+-------+-----------+--------+
| 1 | 197.84.0.86 | 14.0 % | 100 | 13.6 | 13.8 | 12.4 | 15.9 | 0.7 | |
| 2 | 197.84.96.122 | 21.0 % | 100 | 63.0 | 37.3 | 20.1 | 73.1 | 11.8 | |
| 3 | 197.84.7.1 | 13.0 % | 100 | 73.7 | 57.0 | 33.0 | 91.6 | 11.5 | |
| 4 | 197.84.7.135 | 17.0 % | 100 | 30.8 | 32.6 | 30.3 | 39.3 | 1.4 | |
| 5 | 197.80.7.15 | 14.0 % | 100 | 65.1 | 52.3 | 31.2 | 83.8 | 10.6 | |
| 6 | 197.80.4.9 | 12.0 % | 100 | 58.1 | 46.1 | 31.0 | 68.3 | 8.8 | |
| 7 | 197.80.4.22 | 14.0 % | 100 | 33.2 | 40.5 | 30.7 | 199.7 | 24.3 | |
| 8 | 197.80.96.6 | 14.0 % | 100 | 70.0 | 54.1 | 32.4 | 75.6 | 10.1 | |
| 9 | 74.125.245.193 | 11.0 % | 100 | 32.7 | 35.4 | 30.3 | 60.6 | 5.7 | |
| 10 | 216.239.40.199 | 14.0 % | 100 | 60.6 | 47.8 | 33.1 | 70.4 | 9.3 | |
| 11 | 172.217.170.68 | 18.0 % | 100 | 58.5 | 45.4 | 31.1 | 69.2 | 9.2 | |

Sorry that these results aren't exactly readable, posting from mobile but as can be seen there's major packet loss across all hops if I do a traceroute to www.google.com
 
Anyone on web Africa here? Maybe they are better? I see cool ideas is not as affected as afrihost or mweb is
 
AfriNatic said:
Thank you.

We are investigating the issue with out noc team now. Apologies for the issues.
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Please note that this affects us all - horrible streaming tonight, 1mb/s down and 500mb/s up as per every evening with Frogfoot clearly shaping in the day. No only on Youtube, DSTV as well. Afrihost has some serious issues on PE
 
CraigFouche said:
Please note that this affects us all - horrible streaming tonight, 1mb/s down and 500mb/s up as per every evening with Frogfoot clearly shaping in the day. No only on Youtube, DSTV as well. Afrihost has some serious issues on PE
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Hi,

Apologies for the issues you are experiencing.

We are working on the issue.

Can you please send me a pm with your email address?
 
Currently no issues on Vumatel with AH
But FF with AH next door currently crawling along.
Neighbours been using my guest hotspot for past 4 days.
FF with AH at partner's place also been up the creek all week.
 
AfriNatic said:
We are getting more tests to investigate where the issue might be. Some of our logged faults are closed with feedback being that it's only Afrihost and Axxess clients experiencing the issue. If it is an issue on our side we want to make sure we get the issue fixed asap.
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Find it kind of funny they push back and blamed it on ISPs xd
 
Retro1337 said:
Find it kind of funny they push back and blamed it on ISPs xd
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It's despicable...but not unexpected:confused:

A more human-readable layout of my prior post with the traceroute stats. Mweb, so definitely not limited to Afrihost/Axxess as was incorrectly relayed to @AfriNatic

1647889228327.png
 
Groggyme said:
Anyone on web Africa here? Maybe they are better? I see cool ideas is not as affected as afrihost or mweb is
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Im with Web Africa. Speeds come and go, 6-10 mbps on a 50 mbps line. Never had an issue in the last year until a week or so ago. VPN speeds less than 1mbps.

1647891615595.png
 

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