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Frogfoot Port Elizabeth
- Thread starter joshsparkie
- Start date
ld13
Honorary Master
Up down down up down down down
Good Morning
Please note there is an ongoing outage in the Eastern and Western Cape.
Outage Update
Outage Title: Outage | CPT + PLZ | Regional | Subset | Degraded Services
Outage Ref(solid): FRG4833614
Impact Start Time: 2024-04-16 17:33:54
Impact: Degraded
Outage Update:
2024-04-16
-- Logged to Tier 3 team
-- Teams are investigating the incident
-- Core and T3 teams attempted to mitigate MAC flooding in CPT by renaming VLAN instances where flooding was found.
-- Teams attempted to re-route traffic in PLZ to alleviate strain on the network.
-- Emergency change (FRG4830522 - Emergency | Core Router Reboot | Fault Resolution | CPT Region) timeline moved up to 22:00.
-- Core team working towards resolution under change: FRG4830522.
2024-04-17
-- Core team is still busy on the change
Hi
Yes it's been quite unstable recently and we did receive a general mailer from Frogfoot acknowledging the issues then a bit later things started degrading again and an outage was logged which is still ongoing.
Outage Update
Outage Title: Outage | CPT + PLZ | Regional | Subset | Degraded Services
Outage Ref(solid): FRG4833614
Impact Start Time: 2024-04-16 17:33:54
Impact: Degraded
Outage Update:
2024-04-16
-- Logged to Tier 3 team
-- Teams are investigating the incident
-- Core and T3 teams attempted to mitigate MAC flooding in CPT by renaming VLAN instances where flooding was found.
-- Teams attempted to re-route traffic in PLZ to alleviate strain on the network.
-- Emergency change (FRG4830522 - Emergency | Core Router Reboot | Fault Resolution | CPT Region) timeline moved up to 22:00.
-- Core team working towards resolution under change: FRG4830522.
2024-04-17
-- Core team is still busy on the change
Morning Afrinatic
Many thanks for the above. Seems as if there’s quite a bit of trouble with the FF lines in PE at the moment. What a mess.
Afrigirl has really been trying to help me big time in fixing the problems I’m experiencing at home. Really appreciate her efforts !
Let’s hope they can get this resolved soon
riscbroker
Expert Member
- Joined
- Sep 29, 2006
- Messages
- 2,468
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Best thing we can do is campaign for another FNO to come into the region - at present, Frogfoot have a monopoly on fibre in many areas so there's probably not much incentive for them to fix stuff in a hurry.
Do like @Conack suggested and show interest, if we can get another FNO in then we can vote with our wallets:
openserve.co.za
Do like @Conack suggested and show interest, if we can get another FNO in then we can vote with our wallets:
Home | Openserve
eddief1
Expert Member
- Joined
- Feb 26, 2008
- Messages
- 1,523
- Reaction score
- 301
If the main issue is NLD's/Core and the actual last-mile is fine perhaps a local PE ISP should breakout in PE and organize their own backhaul out.Best thing we can do is campaign for another FNO to come into the region - at present, Frogfoot have a monopoly on fibre in many areas so there's probably not much incentive for them to fix stuff in a hurry.
Do like @Conack suggested and show interest, if we can get another FNO in then we can vote with our wallets:
Home | Openserve
Same for me
vyking_sa
Active Member
Completely dead for me this morning as in no internet connectivity. Newton Park
DragonMolester
Senior Member
Same here in Despatch, looks like it died about 1:30 this morning
Morning
We are in a troubleshooting session with Frogfoot tier engineers actively troubleshooting the issue.
We are in a troubleshooting session with Frogfoot tier engineers actively troubleshooting the issue.
Why do all lights, including "internet" remain green on ONT, when a failure like this?
It led me to believe the red light on the Deco must mean the Deco was playing up.
Was only when I connected laptop directly to ONT and it still couldn't connect, there's more to all this - but again, why is everything still green on ONT if a fault at the FNO ?
It led me to believe the red light on the Deco must mean the Deco was playing up.
Was only when I connected laptop directly to ONT and it still couldn't connect, there's more to all this - but again, why is everything still green on ONT if a fault at the FNO ?
Can we please get a proper technical explanation for why the last month all Eastern Cape and Garden Route Frogfoot services have been pathetically unstable.
Unless their network is in a seriously bad state, these cannot be isolated incidents!
This is Cloudflare from about 15 minutes ago.....
Attachments
MyBroadband Speed Test
Speed test result: Latency: 16ms | Download: 56.06Mbps | Upload: 24.96Mbps | Provider: Axxess Networks
speedtest.mybroadband.co.za
Now picks up a CPT server.
- Joined
- May 18, 2011
- Messages
- 4,529
- Reaction score
- 1,691
Thanks. That looks fine. It shows that traffic is going straight to CPT. You can run a traceroute to confirm.
MyBroadband Speed Test
Speed test result: Latency: 16ms | Download: 56.06Mbps | Upload: 24.96Mbps | Provider: Axxess Networksspeedtest.mybroadband.co.za