Frogfoot Port Elizabeth

Internet has been down for the last 10 min. This is very disappointing
 
Internet has been down for the last 10 min. This is very disappointing
This is the 2nd stint for me today, as I woke early this a.m. to ours dead and FF / Axxess only sorted that technicality out around midday.
 
You see @Jan , you thought I was crazy for wanting to go back to the good old telkom. The peeps want to move back to the devil they know.
I have both Openserve and FF and have had no issues at all on OS - it may be the old Telkom but it's the most stable. FF is constantly up and down - comparison

Openserve (Cool Ideas)
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Frogfoot (Websquad) - Link down currently
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I don't know about Enterprise, but my FTTB Frogfoot clients are all offline exactly the same as FTTH. No difference in reliability at double the price.
Absolutely shocking in this day and age!
 
Ah the internet in Newton Park is really bad again.. drops every few mins

Hi

Sorry for the late reply. There was an outage logged which has been resolved.

Outage Resolved

Outage Title: Outage | CPT + PLZ | Regional | Subset | Degraded Services
Outage Ref(solid): FRG4906590
Impact Start Time: 2024-04-23 15:35:00
Impact Stop Time: 2024-04-23 19:50:00
Impact: Degraded

Outage Update:
2024-04-24
-- Logged to Tier 3 for investigation
-- Services restored, outage resolved
 
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Frogfoot fibre went off every 10 minutes last night - from 7:30 till about 8:40 or later. Was too gatvol to continue trying to do something online.
 
Does anybody know if the FF fibre to home uses the same infrastructure as their enterprise offering (proper 4 hour SLA etc)? We are putting in some redundant links and FF is one of the bidders.

I don't know about Enterprise, but my FTTB Frogfoot clients are all offline exactly the same as FTTH. No difference in reliability at double the price.

Stay far far away from Frogfoot for FTTB, as I can confirm with @Conack about FTTB and FTTH using the same network. Had endless issues with a Frogfoot link with very well known ISP in Cape Town city centre. And there was always an excuse for why the line would drop for a few seconds to minutes.

Or the excuse was that Frogfoot was never able to detect the reported drops. Was an endless struggle.
 
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