Frogfoot Port Elizabeth

[Frogfoot Fibre]

Must complement Frogfoot rep and team for fast response fixing my neighbors connection

Good day,

Thank you for your feedback! We appreciate it

 

[Jason-ZA]

@Frogfoot Fibre I must say you guys have been doing a great job keeping the fibre online here in PE during this massive power outage, the power has been out for over 30 hours now and the fibre hasn't dropped at all.

 

[$m@Rt@$$]

Yeah honestly. I’m in a dead dead zone. Surrounded by dead dead zones, and my fiber is still going.

 

[Gatecrasher]

Fibre Internet is dropping frequently here in Grahamstown over the past few days. Every so often, down a few minutes at a time. Others in the area are experiencing the same problem, as reported in the local security Whatsapp group. My ISP is Axxess. Have seen no related issues on Frogfoot or Axxess status pages.

 

[Frogfoot Fibre]

Fibre Internet is dropping frequently here in Grahamstown over the past few days. Every so often, down a few minutes at a time. Others in the area are experiencing the same problem, as reported in the local security Whatsapp group. My ISP is Axxess. Have seen no related issues on Frogfoot or Axxess status pages.

Hi, there.

Thank you for your post.

We truly apologize for any inconvenience this may have caused.

Please send us a direct message with your full physical address as well as your mobile number, and we'll assist promptly.

Thank you.

 

[$m@Rt@$$]

Anyone else having issues?

Latency just shot up and very low throughput.

MyBroadband Speed Test

Speed test result: Latency: 52ms | Download: 4.18Mbps | Upload: 3.85Mbps | Provider: RSAWEB

speedtest.mybroadband.co.za

 

[Convex]

Anyone else having issues?

Latency just shot up and very low throughput.

View attachment 1883313

MyBroadband Speed Test

Speed test result: Latency: 52ms | Download: 4.18Mbps | Upload: 3.85Mbps | Provider: RSAWEB

speedtest.mybroadband.co.za

Yes, big issues, @Frogfoot Fibre fix your issue in PE, never a week goes by when things like this dont happen

 

[Conack]

George also affected heavily:

 

[Chillypips]

Same here..

 

[$m@Rt@$$]

Resolved just after 20h30

 

[Frogfoot Fibre]

View attachment 1883321
Yes, big issues, @Frogfoot Fibre fix your issue in PE, never a week goes by when things like this dont happen

Hi, there.

We truly apologize for any inconvenience caused.

Please DM us your full physical address as well as your mobile number, and we'll assist promptly.

Thank you.

 

[Frogfoot Fibre]

George also affected heavily:
View attachment 1883344

Hi, there.

We truly apologize for any inconvenience caused.

Please DM us your full physical address as well as your mobile number, and we'll assist promptly.

Thank you.

 

[J0n0]

Was a Backhaul break. Affected Metrofibre as well.

 

[Anthro]

Seems it is wider than described.

 

[Conack]

Hi, there.

We truly apologize for any inconvenience caused.

Please DM us your full physical address as well as your mobile number, and we'll assist promptly.

Thank you.

I saw in the meanwhile that it was an upstream issue, not local. No last mile packetloss.

 

[BeerIsNotGood...]

Down ?

 

[Anthro]

Something not happy - flapping like crazy for me too, CPT

Down ?

 

[BeerIsNotGood...]

Something not happy - flapping like crazy for me too, CPT

But it sounds like you're still up right?

 

[Anthro]

But it sounds like you're still up right?

UP is a relative term - especially when it comes to time or packet loss sensitive applications.
Voice calls for example dont like being disconnected, even for a moment.
Streaming Youtube / music that is buffered - sure "I am up"

 

[BeerIsNotGood...]

UP is a relative term - especially when it comes to time or packet loss sensitive applications.
Voice calls for example dont like being disconnected, even for a moment.
Streaming Youtube / music that is buffered - sure "I am up"

Lucky you