Frogfoot Port Elizabeth

[BeerIsNotGood...]

Thanks!
Afrihost has logged the call in the meanwhile

Any issues on your side

 

[Conack]

Any issues on your side

Not perfect, but it's on and it's playable.

 

[Conack]

And the same as yesterday again, regular loss.

 

[$m@Rt@$$]

Frogfoot up to tricks again tonight? I have high latency and some packet loss.

 

[Afrigirl]

*Outage Resolved*

*Outage Title:* Outage | NLD | Knysna <> Leeubos via ADVA | Down
*Details:* Knysna <> Leeubos
*Outage Ref(solid):* FRG9819546
*Impact Start Time:* 2025-10-27 15:12:00
*Impact Stop Time:* 2025-10-27 22:14:00
*Impact:* Hard Down

*Final Update:* Our fibre service provider has completed the cable jointing work, and all services have been successfully restored. Continuous monitoring is in place to ensure ongoing stability and performance across your links.

*Outage History:*
*2025-10-27*
-- 15:39 -- Our initial checks have been completed and the fault was logged with our fibre service provider to investigate the incident on site.
-- 17:19 -- Please note that two NLDs (impacting NLD4 and NLD5) are currently down. This has resulted in isolation in the Cape Town region. Our Fibre Service provider's maintenance team has been dispatched and due to arrive onsite by +/- 18:30
-- 18:55 -- The team is busy tracing the break13 kilometers from Knysna.
-- 20:36 -- Slack has been found on both ends, and the team is now preparing to begin jointing.
-- 21:39 -- The team is working on the first splice joint as part of the ongoing restoration process.

 

[HeroNextDoor]

Anyone else getting intermittent disconnects over the last hour or so?

 

[PhireSide]

Anyone else getting intermittent disconnects over the last hour or so?

View attachment 1859923

Some parts of PE are without power so it's likely some sort of FF infra that is affected by the outage.

 

[Jason-ZA]

I haven't noticed any issues in the Lorraine area so far today.

 

[now05ster]

Some parts of PE are without power so it's likely some sort of FF infra that is affected by the outage.

/Puts on Karen hat

That's not OK, right? They should have power backups.

I'm completely down.

 

[PhireSide]

/Puts on Karen hat

That's not OK, right? They should have power backups.

I'm completely down.

I feel like since LS calmed down, generator/backup power maintenance was put on the back burner by lots of vendors.

We had a multi-day ISP outage in one of the rural areas because the generator battery exploded and took some other vital components along with it.

 

[HeroNextDoor]

Some parts of PE are without power so it's likely some sort of FF infra that is affected by the outage.

started happening before the power outage so doubt its related

 

[$m@Rt@$$]

Anyone else getting intermittent disconnects over the last hour or so?

View attachment 1859923

Nope, all good here at the moment, but I'm not in an affected power outage area.

 

[DragonMolester]

Anyone else down? On Afrihost in Despatch.

 

[now05ster]

Anyone else down? On Afrihost in Despatch.

Quite a few reporting it being down in the Afrihost thread. Myself included.

 

[BeerIsNotGood...]

DoWn

 

[Supervan II]

I feel like since LS calmed down, generator/backup power maintenance was put on the back burner by lots of vendors.

We had a multi-day ISP outage in one of the rural areas because the generator battery exploded and took some other vital components along with it.

started happening before the power outage so doubt its related

Anyone else down? On Afrihost in Despatch.

DoWn

Change to Axxess - you canwill thank me later ...

 

[NeoNarchy]

Garden Route Afrihost dead as well

 

[BeerIsNotGood...]

Change to Axxess - you canwill thank me later ...

That's terrible

 

[PhireSide]

Change to Axxess - you canwill thank me later ...

I left Frogfoot months ago - now on Openserve and Afrihost and it’s been nothing but awesome

 

[Afrigirl]

Frogfoot – Eastern & Western Cape

Reference: FRG10046407

Issue: Packet loss escalating to hard down
Impact Window: 16 November 2025, 12:00 – 15:10
Impact: Regional outage

Frogfoot’s advanced support teams applied mitigation measures at 14:44, with full service restoration confirmed at 15:10. Network stability has been consistent since resolution, and monitoring is ongoing.


We continue to monitor all affected regions to ensure ongoing reliability closely. Thank you to everyone who reported issues and for your patience while these upstream faults were resolved.

If you are still experiencing any instability, please feel free to share your line details, and we will have it checked immediately.