Frogfoot Port Elizabeth

[Retro1337]

I love how we not getting upgraded due to capacity issues..like that should be a priority to fix those issues for a city

 

[joshsparkie]

AH support told me that there is an issue in PE on FF where our traffic is routed through Joburg instead of Cape Town, are you guys experiencing this too?

Nope, I'm with Cool Ideas and still getting my usual 11-12ms to CPT.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.1 -    0 |   15 |   15 |    0 |    0 |    1 |    0 |
|                             154.0.0.242 -    0 |   15 |   15 |   11 |   11 |   12 |   12 |
|                              100.98.0.2 -    0 |   15 |   15 |   12 |   12 |   12 |   12 |
|                              100.98.0.4 -    0 |   15 |   15 |   11 |   11 |   12 |   11 |
|                          196.10.140.198 -    0 |   15 |   15 |   12 |   15 |   59 |   12 |
|                                 1.1.1.1 -    0 |   15 |   15 |   11 |   11 |   12 |   12 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

View attachment 807791

its a bit lower now i guess




EDIT:

View attachment 807793


still up and down

back to 12ms for 1.1.1.1 some time today

@AfriFella @AfriMan any reason why everyone else on Frogfoot in PE are being routed through Cape Town but I am still being routed via Joburg?



As above my pings to 1.1.1.1 and 1.0.0.1 are clearly routed to Joburg instead of CPT hence the +-27ms ping average, here's a traceroute to prove CPT traffic being routed via Joburg too (when 196.41.143.37 and 1.1.1.1 used to be +-11ms):
traceroute to 196.41.143.37 (196.41.143.37), 30 hops max, 60 byte packets
1 192.168.2.1 (192.168.2.1) 0.342 ms 0.357 ms 0.362 ms
2 102-182-159-1.ip.afrihost.joburg (102.182.159.1) 27.743 ms 27.679 ms 27.635 ms
3 169-1-21-91.ip.afrihost.co.za (169.1.21.91) 28.247 ms 28.175 ms 28.152 ms
4 optinet.ixp.joburg (196.60.8.120) 28.507 ms mweb.ixp.joburg (196.60.8.145) 28.510 ms 28.461 ms
5 197-80-4-96.jhb.mweb.co.za (197.80.4.96) 46.335 ms 197-80-4-23.jhb.mweb.co.za (197.80.4.23) 47.926 ms 197-80-5-64.jhb.mweb.co.za (197.80.5.64) 48.169 ms
6 bu-ether1.vic-pe-2.optinet.net (197.80.4.8) 46.344 ms 197-80-5-61.jhb.mweb.co.za (197.80.5.61) 50.578 ms bu-ether1.vic-pe-2.optinet.net (197.80.4.8) 49.377 ms
7 tengig0-0-0-3.vic-p-2.mweb.co.za (197.80.7.2) 91.913 ms bu-ether2.mca-pe-1.optinet.net (197.80.4.225) 44.746 ms tengig0-0-0-3.vic-p-2.mweb.co.za (197.80.7.2) 58.480 ms
8 te0-0-0-0.cpt-p-1.optinet.net (197.84.4.34) 47.019 ms 46.966 ms 197-80-5-59.jhb.mweb.co.za (197.80.5.59) 45.825 ms
9 tengig0-0-0-3.vic-p-2.mweb.co.za (197.80.7.2) 46.870 ms te0-0-0-0.cpt-p-1.optinet.net (197.84.4.34) 46.642 ms 197-84-7-58.cpt.mweb.co.za (197.84.7.58) 45.120 ms
10 197-84-7-58.cpt.mweb.co.za (197.84.7.58) 45.124 ms 197-84-247-89.cpt.mweb.co.za (197.84.247.89) 46.379 ms 47.187 ms
11 196.41.143.37 (196.41.143.37) 45.031 ms 101.te0-0-0-0.cpt-pe-1.optinet.net (197.84.7.21) 46.265 ms 46.078 ms

@Frogfoot Fibre am I correct in saying that this is a routing issue on Afrihost's side?

 

[Leno]

Item opened today on FF network status notices

 

[cavedog]

Sorry guys......

The following Frogfoot clients will NOT be upgraded:

• All Frogfoot clients in Port Elizabeth and George.
• All former Blitz Fibre clients.
• 1Gbps clients will unfortunately not receive a speed upgrade, as this is the maximum line speed.

 

[Retro1337]

Sorry guys......

The following Frogfoot clients will NOT be upgraded:

• All Frogfoot clients in Port Elizabeth and George.
• All former Blitz Fibre clients.
• 1Gbps clients will unfortunately not receive a speed upgrade, as this is the maximum line speed.

was really looking forward to it

 

[cavedog]

was really looking forward to it

I looked through the new article on Afrihost there seems to be a lot of areas not getting upgrades. Especially on SADV.

 

[Sig_ZA]

My Frogfoot fibre has been down since the afternoon of Friday 27th March. Apparently my line is not syncing. Webafrica have escalated this to Frogfoot and stated a 2-3 working day turn around. This time is almost up and I have heard nothing from Frogfoot.

Any experiences or advise on how to deal with this?

 

[Retro1337]

*

My Frogfoot fibre has been down since the afternoon of Friday 27th March. Apparently my line is not syncing. Webafrica have escalated this to Frogfoot and stated a 2-3 working day turn around. This time is almost up and I have heard nothing from Frogfoot.

Any experiences or advise on how to deal with this?

let me know if u dont come right, i can send you head of operations information for FF in PE

 

[Reaper84]

My Frogfoot fibre has been down since the afternoon of Friday 27th March. Apparently my line is not syncing. Webafrica have escalated this to Frogfoot and stated a 2-3 working day turn around. This time is almost up and I have heard nothing from Frogfoot.

Any experiences or advise on how to deal with this?

Send a PM with your details to @Frogfoot Fibre They have an active rep on the forum which has been helpful.

 

[Frogfoot Fibre]

My Frogfoot fibre has been down since the afternoon of Friday 27th March. Apparently my line is not syncing. Webafrica have escalated this to Frogfoot and stated a 2-3 working day turn around. This time is almost up and I have heard nothing from Frogfoot.

Any experiences or advise on how to deal with this?

Hi there, did Web Africa send you the reference number they would have received from our faults department when logging the fault? This reference number begins with 'FF'.

 

[Sig_ZA]

Hi there, did Web Africa send you the reference number they would have received from our faults department when logging the fault? This reference number begins with 'FF'.

Thanks all. Yes they did. Should I PM it to you?

 

[Frogfoot Fibre]

Thanks all. Yes they did. Should I PM it to you?

That would be great, thank you.

 

[Sig_ZA]

Thanks, I sent you a PM yesterday afternoon. My fibre is still down.

 

[PhireSide]

Sigh - every time I log in and check, the date gets moved on. First it was (I think) 1 March, then 16 March, then 31 March, and now 30 April. Holding thumbs it still happens this lifetime

 

[Retro1337]

Sigh - every time I log in and check, the date gets moved on. First it was (I think) 1 March, then 16 March, then 31 March, and now 30 April. Holding thumbs it still happens this lifetime

View attachment 813319

dont worry we had the same problem last year lol. I assume though it got moved this time due to the fact that they aren't working because of lock down?

 

[Leno]

This has been my 100/100 line speed since upgrading a few weeks back, gotten slightly worse during lock down

At first I thought it was the PE congestion but it seems quiet in this thread

I am on a old Blitz Fibre node (Summerstrand) and I suspect they only have 100mbit backhaul out of here (they cant offer me the 200/200 line)

Right now Im just happy im connected but putting this here for proof later

 

[Reaper84]

Mine running without issues in Newton Park.

 

[PhireSide]

dont worry we had the same problem last year lol. I assume though it got moved this time due to the fact that they aren't working because of lock down?

Who knows. My EdgeRouter is sitting idle waiting for our area to go live

 

[thehuman]

@Frogfoot Fibre
We had a power outage in port elizabeth last nite , 15 mins after power out the fibre died
Could you please look into this can give FRG number

 

[HeroNextDoor]

@Frogfoot Fibre
We had a power outage in port elizabeth last nite , 15 mins after power out the fibre died
Could you please look into this can give FRG number

Send Them a personal message with your details.