Reaper84
Expert Member
Should ideally never test on wifi but if you do a WinMTR or tracert to 8.8.8.8 for instance what results do you get?
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Frogfoot Port Elizabeth
- Thread starter joshsparkie
- Start date
Frogfoot have replied to a PM I send them today apparently they are working on the speed issues and they will update once resolved on all platforms so I will give them a chance and retest with WinMTR on wired from router once resolved.
HeroNextDoor
Well-Known Member
In a month or two the same thing will happen again. This has been proven time and time again. They get a bunch of new connections every day but don't upgrade their capacity as their network grows. They rather wait for a bunch of users to complain before they do anything. I really don't understand the rationalization behind not actively upgrading your network? Lack of planning? It has happened 3 times already in less than a year that they have been operating in the Port Elizabeth.
@Frogfoot Fibre we need transparent answers from you regarding this matter, not just a simple "We are sorry this won't happen again" type of excuse. What will you be doing to make sure it doesn't happen again? Why did this happen?
It's been again a frustrating night so far from 7pm.
Start streaming something and the pain starts almost immediately .
Using my paid for premiuze and real debrid account the buffering starts immediately.
Try to watch dstv now or Netflix same result. This after paying a R1000 for a service and instead getting a frustrating evening after just wanting to have a relaxing day after work. I'm over it rather just put on the av receiver on tuner and listening to Algoa FM with the TV switched off.
Another nite off blazing fast speeds I suppose. Frogfoot should get rid of DFA their bandwidth supplier as soon as possible and stop digging trenches untill they can sort out their network problems.
End of rant.
Start streaming something and the pain starts almost immediately .
Using my paid for premiuze and real debrid account the buffering starts immediately.
Try to watch dstv now or Netflix same result. This after paying a R1000 for a service and instead getting a frustrating evening after just wanting to have a relaxing day after work. I'm over it rather just put on the av receiver on tuner and listening to Algoa FM with the TV switched off.
Another nite off blazing fast speeds I suppose. Frogfoot should get rid of DFA their bandwidth supplier as soon as possible and stop digging trenches untill they can sort out their network problems.
End of rant.
joshsparkie
Well-Known Member
Horrible packet loss tonight
Retro1337
Senior Member
High Latency since loadshedding slot ended at 20:00
@Frogfoot Fibre could you advise which ISP's sell your business fibre in PE? (not GPON)
joshsparkie
Well-Known Member
This packet loss is not acceptable...
Edit: It is getting worse:
Last edited:
HeroNextDoor
Well-Known Member
Fernglen has been relatively fine the last few weeks, but I have noticed peak international congestion between 7-9pm on some nights.
I still suspect FF have oversold their PE capacity. An ongoing issue.
HeroNextDoor
Well-Known Member
Seems like they bought more capacity, so it is 'fixed' for the time being. I'm sure this congestion issue will arise within the next few weeks like it did in the past, because FF is not actively upgrading their capacity..
HeroNextDoor
Well-Known Member
Wonder if Gbit will also be doubled
We finally got it confirmed that our node here can only do 100mbit, a relic of the old Blitz Fibre infrastructure
They are going to upgrade it but we still waiting for UPS's for the node so it may be a while
They are going to upgrade it but we still waiting for UPS's for the node so it may be a while
HeroNextDoor
Well-Known Member
Is this in Summerstrand? Sucks but finally you got clarification on the matter. Hopefully doesn't take too long!
Yeah Summerstrand, the one plus was we werent really affected by the 2 incidents of capacity problems for FF in PE, it seems we have our own link to CT maybe
Reaper84
Expert Member
“We will not be offering this upgrade in George and Port Elizabeth and new build areas where they will not be live before the time that the promo ends.” So I guess we get nothing. Obviously capacity issues not resolved
@Frogfoot Fibre this true ?
If true we would like a reduction in our monthly fee for next months
HeroNextDoor
Well-Known Member
So happy about this, the PE network is not ready for the additional capacity needed for this move.
Seems like I'm mistaken looks like its a Seacom only thing?