Frogfoot Port Elizabeth

[warwickw]

I received the following for all the circuits we logged for PE FTTH that had errors during the night and this morning.

The formating is crap as its the way FF sent it to us.
----------------
Please note that your clients were affected by a change overrun
that happened this morning. Please confirm if you are experiencing any impact
to your links currently? Please see RFO below: Valued Customer,

Please find the below RFO on the fault logged, for your reference: Is the root
cause for the fault known:- Yes What is the root cause of the incident:- Change
overrun:- Change REF: FRG987793- Outage title: Port Elizabeth Intermittent
Connectivity | FRG987793 Change Overrun - Outage REF: FRG988919- Impact start
time: 2020-10-23 06:00AM- Impact stop time: 2020-10-23 06:46AM What network
area did the fault take place on:- NLD between Port Elizabeth and Cape Town.
What remedy was applied:- Change was completed and the links stabilized. Kindly
be advised should there be any further queries with regards to the fault,
information can be provided by logging a new request by sending a mail to
[email protected], or contacting a Support Supervisor to discuss the RFO.
-----------------

 

[$m@Rt@$$]

I THINK PE to JHB goes via DBN there isnt a direct route

It all goes via Cape Town

 

[BeerIsNotGood...]

sunridge still off?

power back on

 

[Leno]

It all goes via Cape Town

No it doesnt, Afrihost even have 2 vlans, one for CT handoff and one for JHB

 

[eddief1]

I THINK PE to JHB goes via DBN there isnt a direct route

There is a direct route through Bloemfontein im told

 

[Retro1337]

Wtf.jpg

View attachment 938534

same on my side. u still getting 15-20 ms?

 

[Retro1337]

Down...anyone else?

 

[Reaper84]

Yip. Pathetic

 

[ThumperZA]

Down...anyone else?

Yes, down once again.

 

[Fulcrum29]

It is also down in Cape Town.

 

[Convex]

Done n out

 

[thehuman]

Like exactly 23:40

 

[Reaper84]

Looks like even Frogfoot in CPT Is dead lol. The PE Fibre virus is spreading

 

[ThumperZA]

This month has been terrible..expecting me to pay R1000+ when this month it's been down more then up constant issues.......

 

[Retro1337]

I see they are doing alot of backhaul upgrades, but we shouldn't be affected

 

[Fulcrum29]

I see they are doing alot of backhaul upgrades, but we shouldn't be affected

If there is expected downtime a notice in advance would do just fine, but, no.

 

[Retro1337]

They need to be taken to task..

 

[Fjorko]

I never in my life thought I would say that LTE is better than Fibre, but in the case of FrogFoot & Mouth - it is.

What a rubbish service.

 

[Retro1337]

.

 

[ld13]

Morsdood.