barrytemp

Active Member
Joined
Jun 4, 2013
Messages
64
Been on to Afrihost support. Did something on the ONT (I don't know what).
Then rebooted ONT.
When we had the drop just now, I could ping 8.8.8.8 but not access web pages.
Changed from auto DNS to manual 8.8.8.8 in the router.
Cant be worse.
 

barrytemp

Active Member
Joined
Jun 4, 2013
Messages
64
My router still has standard firmware and using windows (sorry).
What software can I run to do your fancy logging?
 
Last edited:

barrytemp

Active Member
Joined
Jun 4, 2013
Messages
64
FFS, Frog Foot stuffed again.
Can ping 8.8.8.8.
Speed test to CT: 12mS ping, 21 Mbps down (package), Upload error up.
Frog Foot and Afrihost, what is going on...
1603425561989.png
 

PhireSide

Honorary Master
Joined
Dec 31, 2006
Messages
10,443
My router still has standard firmware and using windows (sorry).
What software can I run to do your fancy logging?
Most graphs you see here like what Hero and I use is called smokeping.

Some others that I've seen on here is PingPlotter as well
 

barrytemp

Active Member
Joined
Jun 4, 2013
Messages
64
I have just lost my cool with Afrihost and they now say there was some configuration / provisioning error...after 4 months of battling.
I am so disappointed in both Afrihost and Frog Foot that I just doubt the service will improve.
Stick to ADSL OR LTE
 

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
11,303
I have just lost my cool with Afrihost and they now say there was some configuration / provisioning error...after 4 months of battling.
I am so disappointed in both Afrihost and Frog Foot that I just doubt the service will improve.
Stick to ADSL OR LTE
Vuma trenched Durban:
1603444362717.png
1603444913975.png
 

CataclysmZA

Executive Member
Joined
Apr 1, 2010
Messages
5,094
Dear Port Elizabeth Residents, we would like to assure you that we are dedicated to ensuring that you can enjoy a stable fibre connection and our technical teams are hard at work improving your experience. We are not currently experiencing an outage in your area, please make sure to report any connectivity issues to your ISP for further investigation. Our sincerest apologies for the inconveniences caused during this time.

Maybe you're not experiencing an outage, but your customers certainly are.
 
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