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Vox clarified the issue isn't with them. They did this on the call I logged last Friday along with multiple SMSs last night. It lies with Frogfoot, and in my case with the ONT which needs to be unlinked from the PON.
It's as if Frogfoot is watching me like a hawk.
Oh, PhireSide isn't in a critical meeting, let's give him a stable internet experience.
Oh, PhireSide is definitely in an important meeting? Send him some disconnects and instability with a dash of packet loss for good measure.
Dear Port Elizabeth Residents, we would like to assure you that we are dedicated to ensuring that you can enjoy a stable fibre connection and our technical teams are hard at work improving your experience. We are not currently experiencing an outage in your area, please make sure to report any connectivity issues to your ISP for further investigation. Our sincerest apologies for the inconveniences caused during this time.