Frogfoot Port Elizabeth

[Retro1337]

mines back to normal (for now)

 

[PhireSide]

We also had the sudden drop in speeds and massive packet loss last night. It made for a very interesting meeting that I was in, as I was missing so many crucial bits of info that I eventually just used my phone as a hotspot. Yay for Afrihost/MTN

 

[WiseCrack]

Yes it happened just before 8pm 5mbps/100mbps back to normal for now untill 8pm tonight I guess

 

[JohnStarr]

Logged calls with Vox/Frogfoot on Friday because my WiFi kept dropping and I suspected the line. Actually I suspected my TP-Link router I had to buy during Level 3 as I wanted control over who accessed what on Wifi.
Vox cleared the line after they found an issue with the ONT which Frogfoot have confirmed. Apparently they need to unlink it from the PON (what is that) which will take 72 hours to resolve.

 

[joshsparkie]

Anyone else's connection just die a few minutes ago?

Edit: Just got notice FF reprovisioned my ONT this morning, a few days after the request to reprovision it, not sure what the reason for the delay was. Hope to be back online in a few minutes.

 

[PhireSide]

Anyone else's connection just die a few minutes ago?

I've been in a Teams meeting since 9 and it hasn't dipped (touch wood)

EDIT: I wonder if the other "FTTH threads" on MyBB see as much downtime as we do in PE. Is this the norm with FTTH or are we just getting the short end of the stick?

 

[wingnut771]

I've been in a Teams meeting since 9 and it hasn't dipped (touch wood)

EDIT: I wonder if the other "FTTH threads" on MyBB see as much downtime as we do in PE. Is this the norm with FTTH or are we just getting the short end of the stick?

No it's not normal. My vuma trenched in durban hasn't has one disconnect since installation (3 years).

 

[cavedog]

No it's not normal. My vuma trenched in durban hasn't has one disconnect since installation (3 years).

I had about 2 outages since my Openserve line has been installed 2 years back. Not even extended power outages of 2 days took the service down.

 

[wingnut771]

I had about 2 outages since my Openserve line has been installed 2 years back.

Oh, forgot to add the zero packet loss in 3 years.

 

[PhireSide]

And here I thought daily outages were the norm...

 

[wingnut771]

And here I thought daily outages were the norm...

Stockholm Syndrome

 

[Reaper84]

Connection just died again. Pathetic

 

[Retro1337]

Same getting tired of this. Something needs to be done

 

[PhireSide]

Getting packet loss again now and I was kicked out of Teams. It's not like my meeting was important or anything

 

[Reaper84]

@PBCool , is there anything you can do for us in PE with this useless Frogfoot? They won't even talk to me if I call them to complain and refer me to my ISP(You guys are the best btw)

 

[Retro1337]

Getting packet loss again now and I was kicked out of Teams. It's not like my meeting was important or anything

View attachment 936934

same on my side, we got people with important meetings going on

 

[PhireSide]

same on my side, we got people with important meetings going on

This is bloody pathetic.

We are seriously contemplating not even bothering with having ftth installed once we move house, and rather sticking with LTE. At least with LTE you know what you are getting, and the experience is miles ahead of what we have been having here in PE

 

[Retro1337]

This is bloody pathetic.

We are seriously contemplating not even bothering with having ftth installed once we move house, and rather sticking with LTE. At least with LTE you know what you are getting, and the experience is miles ahead of what we have been having here in PE

yeah, infrastructure is appalling

 

[PhireSide]

yeah, infrastructure is appalling

You mean the guy standing with the tin can and a long piece of string on every street corner?

 

[Retro1337]

You mean the guy standing with the tin can and a long piece of string on every street corner?

sure feels that way