"Help me fix my internet" report tool

Any reason why the diagnostics.exe & linetool.exe files are not available for download?
 
linetool has not been working for me. It will start the test, and then just shut down. Sometimes, if I am lucky, I will find the reports in the directory, but 9/10 there is nothing.
 
linetool has not been working for me. It will start the test, and then just shut down. Sometimes, if I am lucky, I will find the reports in the directory, but 9/10 there is nothing.

Let me quickly check this out,

Could you please PM me your OS :)

Z
 
Z
Thanks for these tools, they are helpful and work well for me. I have some ammo to confront the techy with whenever they do come to "fix" my fault, which they have not done for 3 months now.

Thanks
Geurt
 
UPDATE

12. 24-12-2014
- Restarting Development
- Fixed Links
- Rewritten Old Concepts
- Added Auto Update
 
Hi Zertop,
I assume your tools are only fro Microsoft Windows? I use Ubuntu Linux happily until I have to fix a fault.
 
Hi Zertop,
I assume your tools are only fro Microsoft Windows? I use Ubuntu Linux happily until I have to fix a fault.

Hi There,

I have just redesigned my "Is it my Line" Tool to work on all OS's. If you'd like to try it - give me a shout :)

I won't be updating this tool.

Z
 
Awesome tools you have here. When i try the bat file, it bombs out, to quick to see the error

When I try the bat file in update folder, i get the following :

Checking for new version...
The system cannot find the file specified.
Could not Find \diagtool\update\version.txt
start was enexpected at this time.
 
15. 15-09-2015
- Removed Updater
- Tool now Archived.

Might move this to my LineTool
 
My ADSL connection at home:

Code:
Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1 
  2     *        *        *     Request timed out.
  3   674 ms   610 ms   590 ms  telkom-upload-vlan-tygerberg-ipc.vox.co.za [41.193.121.37] 
  4   592 ms   572 ms   599 ms  vox-upload-teraco-cpt-tygerberg-ipc.vox.co.za [41.193.121.38] 
  5     *      592 ms   518 ms  vox-b2b-pts-tygerberg-ipc-int.vox.co.za [196.41.29.233] 
  6   559 ms   570 ms   597 ms  mweb.cinx.net.za [196.223.22.32] 
  7   543 ms   597 ms   558 ms  te0-0-0-1.cpt-p-1.optinet.net [197.84.7.1] 
  8   587 ms   596 ms   583 ms  vl11.cpt-hscore-1.optinet.net [197.84.5.238] 
  9   568 ms   595 ms   558 ms  196.28.178.66 
 10   589 ms     *      587 ms  gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 
 11     *      586 ms   597 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 12   583 ms   597 ms   596 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 13   594 ms   596 ms   583 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  192.168.1.1 
  2     *        *        *     Request timed out.
  3   573 ms   584 ms   582 ms  telkom-upload-vlan-tygerberg-ipc.vox.co.za [41.193.121.37] 
  4   586 ms   598 ms     *     vox-upload-teraco-cpt-tygerberg-ipc.vox.co.za [41.193.121.38] 
  5   586 ms   570 ms   590 ms  vox-b2b-pts-tygerberg-ipc-int.vox.co.za [196.41.29.233] 
  6   654 ms   584 ms   558 ms  41.193.120.121 
  7   723 ms     *      709 ms  vox-ldn-telecity-wacs.vox.co.za [196.41.24.174] 
  8   721 ms   713 ms     *     ldn-b3-link.telia.net [213.248.100.161] 
  9   726 ms   719 ms   739 ms  ldn-bb2-link.telia.net [62.115.140.244] 
 10   712 ms   726 ms   712 ms  ldn-b5-link.telia.net [80.91.246.147] 
 11   742 ms   713 ms   724 ms  tata-ic-300410-ldn-b5.c.telia.net [62.115.9.174] 
 12   731 ms   714 ms   714 ms  if-26-2.tcore1.LDN-London.as6453.net [80.231.62.58] 
 13     *      835 ms   724 ms  if-11-1.mse1.LVX-London.as6453.net [195.219.92.61] 
 14   699 ms   725 ms   713 ms  ix-11-2.mse1.LVX-London.as6453.net [195.219.92.34] 
 15   733 ms     *      731 ms  te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85] 
 16   682 ms   726 ms   726 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 10.0 megabytes in 1:35 seconds. (107.59 KB/s)
  
Local Speedtest 
Downloaded 8000.0 kilobytes in 1:16 seconds. (105.09 KB/s)
  
  
  
  
Test End Timestamp 
2016/01/01 14:35:37,52

My internet connection has been all over the place over the past month or three. I have logged numerous fault reports, and even had Telkom reset something, but it didn't help much. Last weekend I plugged in an old DLink 2540U I found at the back of a cupboard, and from what I could see, SNR [I noticed that this fluctuates] and attenuation statistics improved over what my 2640U was reporting. Now it's back to running at less than the 2mbps I pay for, and takes aeons to load web pages.

Any ideas as to what is causing this, and whether I should be reporting it to my ISP [Vox] or Telkom?

Thank you in advance.
 
My ADSL connection at home:
My internet connection has been all over the place over the past month or three. I have logged numerous fault reports, and even had Telkom reset something, but it didn't help much. Last weekend I plugged in an old DLink 2540U I found at the back of a cupboard, and from what I could see, SNR [I noticed that this fluctuates] and attenuation statistics improved over what my 2640U was reporting. Now it's back to running at less than the 2mbps I pay for, and takes aeons to load web pages.

Any ideas as to what is causing this, and whether I should be reporting it to my ISP [Vox] or Telkom?

Thank you in advance.

I had a similar issue a few months ago whereby Telkom swore blind they had fixed the fault - after many fault reports, visits from the techies, etc, one bright techie decided to check for any line breaks - it turned out that there was a partial line break on our line near the exchange box - once this was fixed by Telkom (within a couple of days), the line has been running at maximum speed and has not dropped since... ask them to check for a line break, can't do any harm.
 
My 10Mb line syncs at 8Mb but the speeds worsens as time goes on.

Here is my result:

Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 3 ms 4 ms 5 ms TP-LINK.Home [192.168.1.1]
2 * * * Request timed out.
3 110 ms 188 ms 119 ms cdsl1-ctn-vl2376-ipc.ip.isnet.net [196.38.72.206]
4 27 ms 29 ms 31 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
5 30 ms 32 ms 30 ms 196.35.115.128
6 29 ms 25 ms 27 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
7 30 ms 29 ms 35 ms 168.209.2.131
8 36 ms 41 ms 27 ms mweb.cinx.net.za [196.223.22.32]
9 55 ms 63 ms 61 ms te0-7-0-3.cpt-p-2.optinet.net [197.84.7.2]
10 27 ms 25 ms 27 ms vl12.cpt-hscore-2.optinet.net [197.84.5.254]
11 31 ms 27 ms 29 ms vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
12 28 ms 29 ms 27 ms gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
13 28 ms 27 ms 30 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
14 31 ms 31 ms 41 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
15 31 ms 29 ms 27 ms news24.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms TP-LINK.Home [192.168.1.1]
2 * * * Request timed out.
3 28 ms 26 ms 27 ms cdsl1-ctn-vl2376-ipc.ip.isnet.net [196.38.72.206]
4 28 ms 27 ms 24 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
5 50 ms 40 ms 39 ms 196.35.115.128
6 29 ms 30 ms 25 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
7 181 ms 184 ms 179 ms core1b-dock-ge-0-4-2-2.ip.isnet.net [168.209.201.13]
8 182 ms 178 ms 177 ms linx-gw1.thn.ncuk.net [195.66.224.240]
9 198 ms 200 ms 194 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
10 190 ms 191 ms 227 ms te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
11 190 ms 197 ms 190 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest

Local Speedtest
Downloaded 8000.0 kilobytes in 13 seconds. (590.93 KB/s)




Test End Timestamp
2016/01/04 21:55:01,97

What is the problem that causes this?
 
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