Home Connecta Flexi

Jiggey China said:
HI @Gudnews, how did you manage to transfer the data? According to their terms it's not possible. Would you kindly assist if possible perhaps.
Click to expand...
1. *147#
2. Option 8 - My account
3. Option 1 - send data/airtime
4. (Should be obvious by now)
 
Gudnews said:
Curious thing. The option to share data found under quick links isn't available for me on the app for this but is available on my other number.
Click to expand...
Dashboard > Services > Data Share.

This is what I use. 1GB per month to share, which I share to a normal CellC SIM card, and the shared data expires at the same time as the Home Connecta Flexi bundle
 
joshuatree said:
Dashboard > Services > Data Share.

This is what I use. 1GB per month to share, which I share to a normal CellC SIM card, and the shared data expires at the same time as the Home Connecta Flexi bundle
Click to expand...
More curious stuff. App has manage content services and log network issue
as options for this SIM. Other SIM has the full menu.
 
Gudnews said:
Curious thing. The option to share data found under quick links isn't available for me on the app for this but is available on my other number.
Click to expand...
The reason I was asking is because this is not available for me either. Then I read the terms and they strictly specify that there's no sharing. So the comment about it being "obvious by now" is rude and condescending. Totally unnecessary.
 
Jiggey China said:
The reason I was asking is because this is not available for me either. Then I read the terms and they strictly specify that there's no sharing. So the comment about it being "obvious by now" is rude and condescending. Totally unnecessary.
Click to expand...
Easy. "Obvious by now" was in regards to the steps on the USSD menu (I even numbered them!). This is how I transfer the data. I'm mildly astonished at how you came to interpret my message.
Gudnews said:
1. *147#
2. Option 8 - My account
3. Option 1 - send data/airtime
4. (Should be obvious by now)
Click to expand...
 
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Sitting with over 500GB of "data" and no ways of using it. At least an end is in sight in a week or so when it expires. And so does my dealings with this company. I'm gonna stop doing frequent speedtests. Stop holding out for some refund (CellC: "hahahahha. No!"). Stop checking my Inbox for news. It's only a fool that does the same thing over and over and expecting a different result.

These guys want to be begged for service.
 
Good day

Thank you for reaching out to us.

Kindly PM us your full physical address, number in question, make & model of the device you are using and an alternative contact number to reach you on.

^PN
 
Jiggey China said:
The reason I was asking is because this is not available for me either. Then I read the terms and they strictly specify that there's no sharing. So the comment about it being "obvious by now" is rude and condescending. Totally unnecessary.
Click to expand...
I could transfer it on the app only but can't use it then on my normal sim. It's not intended to be used off plan so that's why it's so erratic for some.
 
Swa said:
I could transfer it on the app only but can't use it then on my normal sim. It's not intended to be used off plan so that's why it's so erratic for some.
Click to expand...
Curious stuff. I don't have the transfer menu on the app but I can transfer using USSD and the data works. I'm on the 66c plan, what's your other SIM?
 
Gudnews said:
Curious stuff. I don't have the transfer menu on the app but I can transfer using USSD and the data works. I'm on the 66c plan, what's your other SIM?
Click to expand...
In the app :
Dashboard (top left) - Services - Data share

You don't see those options ?

(it's for sending from 1 Home Connecta Flexi SIM to another - at least, that's how I use it - so perhaps unavailable to you if 1 of yours is a 66c SIM ?).
 
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BayCityRoller said:
In the app :
Dashboard (top left) - Services - Data share

You don't see those options ?

(it's for sending from 1 Home Connecta Flexi SIM to another - at least, that's how I use it - so perhaps unavailable to you if 1 of yours is a 66c SIM ?).
Click to expand...
The app is playing tricks with me it seems, who knows why?
 
Gudnews said:
Curious stuff. I don't have the transfer menu on the app but I can transfer using USSD and the data works. I'm on the 66c plan, what's your other SIM?
Click to expand...
Really don't know. They just gave me the sim for using the 100GB (used to be 50GB) bundles). Haven't used it for anything else.
 
Nineteeneightysix said:
UghView attachment 1167142
Click to expand...
Agree with you.

@Cell_C - anything you at Cell C / MTN can do about slower speeds, since Eskom's messed things up with recent power outages.

Even since they've ended - since yesterday where I am - finding speeds to be at least 2 to 3 times (up to 5x) slower than before.

Even small downloads take forever now, and was the same during the early hours of this morning.

Will phone the call centre tomorrow, assuming a reset of the SIM will help, but if anything at the towers can be seen to by you, generally, can you try get them sorted so things start working like before.

speedtest.co.za

Speed Test – Fast, reliable, and ad-free internet speed test

Speed test result: Latency: 281ms | Download: 5.02Mbps | Upload: 2.26Mbps | Provider: Fastnet | Test your Internet connection speed with our fast, reliable, and ad-free tool. Measure your Internet speed now.
speedtest.co.za speedtest.co.za

speedtest.co.za

Speed Test – Fast, reliable, and ad-free internet speed test

Speed test result: Latency: 23ms | Download: 1.92Mbps | Upload: 0.89Mbps | Provider: Trusc Group | Test your Internet connection speed with our fast, reliable, and ad-free tool. Measure your Internet speed now.
speedtest.co.za speedtest.co.za

At this rate will have to drop Cell C Connecta & up my Telkom LTE package in November.
 
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What I / perhaps others experiencing, linked to this post in MTN thread :

MyMTN Home Uncapped 10Mbps package tested

Have you registered your interest with MTN Airfibre? https://airfibre.supersonic.co.za/showmyinterest/ Done that ages ago
mybroadband.co.za mybroadband.co.za

Comparatively, Telkom speedtest (Axxess) a short while ago :

speedtest.co.za

Speed Test – Fast, reliable, and ad-free internet speed test

Speed test result: Latency: 484ms | Download: 0.5Mbps | Upload: 0.27Mbps | Provider: Telkom Internet | Test your Internet connection speed with our fast, reliable, and ad-free tool. Measure your Internet speed now.
speedtest.co.za speedtest.co.za

Telkom Internet – 2021-10-14 21:50:16
Server: ZA - Cape Town

ISP: Telkom Internet
Ping: 29ms
Download: 56.74Mbps
Upload: 8.45Mbps
 
I am sitting in the exact same dilemma. Used to have a speedtest result of about 35 to 45mbps. Currently sitting at 5mbps.

@Cell_C How do we fix this?
 
bennotaute said:
I am sitting in the exact same dilemma. Used to have a speedtest result of about 35 to 45mbps. Currently sitting at 5mbps.

@Cell_C How do we fix this?
Click to expand...
Telkom LTE's a more consistent (including much faster) option (for me).

As a result, I'm increasing my Telkom LTE package from the 1st November with Axxess for at least 2 months, but may come back to purchase more of this Cell C towards the end of Jan '22 and see if things have improved by then.

That's my plan for now ...
 
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