Is Afrihost Stealing Data?

[RG11]

Wondering if anyone else had the same experience:

I switch to Afrihost, on my WIFI modem (LTE), and both mine and my wife's cellphones. I then also bought my mom a wifi modem (3g), and got her Afrihost Mobile, as it works out cheaper for low data usage.

Suddenly, all the data consumption on all four devices escalated. On my mom's data was going down quickly even when no devices were connected. At first we though that it was the modems, so I played around with settings, but we couldn't stop the drain on data. We even changed all the passwords, thinking that someone had hacked the modem, and was stealing data.

Then I realised that the same was happening on the cell phones. I installed Onavo Count to monitor data usage, and while both the stock Android data monitor and Onavo Count both agreed on the usage, Afrihost's measurement was 80-100% more.

I've now switched back to MTN, and am using Telkom Mobile on the modems, and data usage is back to normal.

The only conclusion I can reach is that Afrihost is overbilling on data.

Has anyone else had this experience?

 

[grant_cpt]

Wondering if anyone else had the same experience:

I switch to Afrihost, on my WIFI modem (LTE), and both mine and my wife's cellphones. I then also bought my mom a wifi modem (3g), and got her Afrihost Mobile, as it works out cheaper for low data usage.

Suddenly, all the data consumption on all four devices escalated. On my mom's data was going down quickly even when no devices were connected. At first we though that it was the modems, so I played around with settings, but we couldn't stop the drain on data. We even changed all the passwords, thinking that someone had hacked the modem, and was stealing data.

Then I realised that the same was happening on the cell phones. I installed Onavo Count to monitor data usage, and while both the stock Android data monitor and Onavo Count both agreed on the usage, Afrihost's measurement was 80-100% more.

I've now switched back to MTN, and am using Telkom Mobile on the modems, and data usage is back to normal.

The only conclusion I can reach is that Afrihost is overbilling on data.

Has anyone else had this experience?

I have also gotten this feeling. I have now installed that same app, and will provide feed back when I have used some megs.

 

[ld13]

Reported usage by phone" ~486MB
Reported usage by Afrihost: 488.56MB

0.527% discrepancy that I am more than happy to live with. Large part of the discrepancy could be attributed to the way android rounds off or to the way MTN reports minuscule session usages.

 

[SauRoNZA]

Reported usage by phone" ~486MB
Reported usage by Afrihost: 488.56MB

0.527% discrepancy that I am more than happy to live with. Large part of the discrepancy could be attributed to the way android rounds off or to the way MTN reports minuscule session usages.

Yes between actual network overhead and minimum increment billing those are some pretty good figures actually.

 

[HendrieV]

Data usage reported by Afrihost and by my R205 wifi router are spot on.

 

[grant_cpt]

There is something wrong, because I'm capped and Ovona Count says I still have over 500 mb left. So Afrihost is stealing our data

 

[saor]

There is something wrong, because I'm capped and Ovona Count says I still have over 500 mb left. So Afrihost is stealing our data

Look unless you're gonna post some stats/screenshots etc...your accusations are gonna fall on deaf ears and seem really childish. My data useage with them is fine. You honestly think that an ISP is going to blatantly steal data from it's clients while maintaining such a strong presence on a forum like this?

 

[grant_cpt]

Look unless you're gonna post some stats/screenshots etc...your accusations are gonna fall on deaf ears and seem really childish. My data useage with them is fine. You honestly think that an ISP is going to blatantly steal data from it's clients while maintaining such a strong presence on a forum like this?

I understand what you say, but the figures just doesn't make sense.