LucidView mobile uncapped feedback

God.... speaking of 'download zone' they are actually actively blocking or severly limiting the iphone store 24/7 and I am unable to do any app downloads or updates it seems until this so called download zone/time.......

I hope they will allows me to update 300mb on fridays then cause that is about what will update..... They are making the product very hard to use for normal smartphone use. Shocking I actually had to enable my wifi at home to do the updates and some email attachments that SIMPLY does not work....

Please any 1 considering this think twice if you want to do ANYTHING else than social media text cause thats all that works....
 
Failed product, pathetic customer service & deceptive tactics by posting FAKE reviews.
Lucidview gets the Rotten Tomato Award!
 
Sure I read somewhere that November month was to be a 'free' month in light of the 'hiccups' - not in my case though...SIM was blocked as of 01/11/2013.
 
xeslaro said:
Sure I read somewhere that November month was to be a 'free' month in light of the 'hiccups' - not in my case though...SIM was blocked as of 01/11/2013.
Click to expand...

Well mine is still working and no debit order was taken off again..... I am canceling though. It has no real value for money at all... Very limited service....
 
Good day

Hope this email finds you well.

Please see below new message from our CEO that you might be interested in.

Regards
Tarryn


Good day,

Thank you for the all the positive feedback, constructive criticism and recommendations that you have made to LucidView with regards to the ChitChat product. We considered all recommendations seriously and as a result have modified the ChitChat product accordingly. We are confident that these changes will provide our subscribers with a better experience all round.

For the R199.00 per month, subscribers will now receive the following:
R50.00 Talk Time
1GB of high speed data transfers to be used for whatever the subscriber chooses.
Ability to apply parental controls.
After the above mentioned 1GB of data has been used, LucidView will provide subscribers with free access to certain applications, namely: Specific IM texting, limited Facebook access, limited access to specific news sites and access to online banking. In short, ChitChat subscribers will remain connected even after they have used up the their allocated 1GB of data
Please visit our website for more detail www.lucidview.net

Again, thank you for your comments and suggestions allowing us to improve our product offering to better meet your needs. We value the feedback.

Regards,
Andrew Wilson - CEO
Click to expand...

FAIL yet again. R199 for 1GB... Hmm... Innovate some more, more like 5GB.
 
Slab said:
FAIL yet again. R199 for 1GB... Hmm... Innovate some more, more like 5GB.
Click to expand...

Yeah just got the email too. To be fair though their offering is kinda in line now with MTN's own offering where they charge R149 for 1GB.

That said yeah 2GB I think would have been a better offer....
 
Ok I say 5GB, you say 1GB.

3GB we agree :)

***, Afrihost Mobile gives me 7GB of ANYTHING I want.
 
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