Metrofibre Feedback

Which ISP are you using on the MFN Network?

  • Total voters
    240
I logged a call, and got feedback within 30 min that they were having network issues, and working on a solution, all good again
 
flikc said:
Does anyone here have issues with Metrofibre where it drops at random times for about 2 minutes?
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Didn't notice anything lately, but had some issues couple weeks ago - not sure it was really when you posted. Then I don't know if it's Metrofibre, my ISP, or my secondary WiFi access point.

I should try to setup some monitoring sometime.
 
The Secret Turnip said:
It's pretty much certain that Afrihost is talking ****. You wouldn't get 110 Mbps local if there was a problem at MFN.
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+1 - Apparently they (AH) are working closely with MFN to resolve this issue (for 6 weeks now). I contacted MFN directly and within a few hours had a reply that everything looks good on their side. Maybe Gian can't steer that repair ship after all :D

Crazy part is that this forum seems to have more answers from users other than AH. That guys that calls himself @AfriGuy should change his handle to @LostAfriGuy. Selective responses.
 
R4vZn said:
+1 - Apparently they (AH) are working closely with MFN to resolve this issue (for 6 weeks now). I contacted MFN directly and within a few hours had a reply that everything looks good on their side. Maybe Gian can't steer that repair ship after all :D

Crazy part is that this forum seems to have more answers from users other than AH. That guys that calls himself @AfriGuy should change his handle to @LostAfriGuy. Selective responses.
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So sorry @R4vZn. Your message has been noted.
 
@Nobody Important

I live in an estate & installation was free for the first three months after the activation date.

Gigago is my ISP, they are essentially MFN direct with lower prices - I cannot complain about their service levels.

Unfortunately I cannot say anything for Userverse. If you do decide to go with them - let us know.
 
Down again. This is ridiculous. Is there any communication on when it would be resolved?
 
Worked for a few hours late last night and went down again
 
These guys get away with such poor services. I can’t even complain on social media, they have prevented any posts on their page
 
Any idea if Openserve in the same areas as Metro were affected as well?

Is Openserve reliable?

Really becoming an issue with Metro, need to consider another fiber provider
 
Luckily my ISP is more responsive and keeps us up to date:

Teraco Outage

So fibre in JHB (North at least) has been down for most of the weekend so far. The fibre providers are saying it's a major issue at Teraco. Anybody know more about this? @rpm?
mybroadband.co.za mybroadband.co.za
 
K.J said:
Any idea if Openserve in the same areas as Metro were affected as well?

Is Openserve reliable?

Really becoming an issue with Metro, need to consider another fiber provider
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In any case I'm waiting for an openserve install and then cancel with MFN.

Openserve is 999 for 100/50 and metro 859 for 25/25
 
K.J said:
Any idea if Openserve in the same areas as Metro were affected as well?

Is Openserve reliable?

Really becoming an issue with Metro, need to consider another fiber provider
Click to expand...

There is no outages to report on Openserve.

Openserve transit their own traffic to IPC and to Teraco to handover to ISPs.
 
alqassam said:
In any case I'm waiting for an openserve install and then cancel with MFN.

Openserve is 999 for 100/50 and metro 859 for 25/25
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You are very lucky having multiple FNO's available. Sadly most of us is on the one FNO for the area thing, so we are kind of stuck with only MFN. The pricing doesn't make this outage any better, makes a person wonder why they are as expensive as they are and don't have any redundancy in place to prevent issues like these.
 
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