I really need some help. A few months ago a 3rd party (not MTN) called to say my MTN contract was ready for an upgrade. Stupidly, I said yes. Weeks passed, eventually a box arrived containing not what I ordered but a router instead. According to the instructions I returned it to MTN directly and was told everything would be sorted out in 21 days and I could start again. Only I can't because no-one knows who the reseller was and the retuned box is back in the warehouse. Does anyone have any idea who these idiots are that call you up and offer to sort out your upgrades are? I checked the ones listed on the MTN site and it's not those. Any ideas?