MTN Black Friday Discussions

Hi

I've noticed that in this past week between 5h00am-5h59am, my anytime data has been getting used instead of nightdata, can any1 else confirm?
 
airborne said:
Wtf, how can they have the ability or right to do that during a contract?

And why would they care to make it one hour less, 5-6am is hardly network rush hour?
Click to expand...

Didn’t they increase the cost of the contracts as well last year? Looks like it’s open season in their side but we can do fokkol.
 
airborne said:
Wtf, how can they have the ability or right to do that during a contract?

And why would they care to make it one hour less, 5-6am is hardly network rush hour?
Click to expand...
I suspect it's because a lot of people wake up early and use their night data (e.g. YouTube in the morning before work) and thus MTN decided to move it an hour earlier. Crap move indeed.
 
Customer1 said:
I suspect it's because a lot of people wake up early and use their night data (e.g. YouTube in the morning before work) and thus MTN decided to move it an hour earlier. Crap move indeed.
Click to expand...

I think I am going to start downloading the YouTube videos that I watch most frequently as the cost of LTE data during peak times makes it very expensive to view them online.
 
Customer1 said:
I suspect it's because a lot of people wake up early and use their night data (e.g. YouTube in the morning before work) and thus MTN decided to move it an hour earlier. Crap move indeed.
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I used to use 5 to 10 gigs of the 50gigs. I'm going to go out of my way now to finish the full 50 gigs every month just to spite them
 
If anyone is interested in wasting their allocated night data, I will add a few simple steps that can help

Step 1: Download an app called Flud on Goolge App store (not sure about apple)
Step 2: Open app and configure scheduler to download between 12:01 and whatever end time you wish
Step 3: Find a torrent of a large file. I find a full season of a series the best fit for the purpose, just for the size
Step 4: Add torrent to Flud app
Step 5: Wait until download has completed
Step 6: Delete the downloaded series and watch it on Netflix or your preferred paid streaming service
Step 7: (Optional) Laugh at MTN

Hope this guide helps

I tested it and managed to do about 14gigs last night.
I ran out of space on my phone, I'll just delete and add the same downloads again tonight
SmartSelect_20200209-093930_MTN.jpg
 
Last edited:
Midnights_Ghost said:
If anyone is interested in wasting their allocated night data, I will add a few simple steps that can help

Step 1: Download an app called Flud on Goolge App store (not sure about apple)
Step 2: Open app and configure scheduler to download between 12:01 and whatever end time you wish
Step 3: Find a torrent of a large file. I find a full season of a series the best fit for the purpose, just for the size
Step 4: Add torrent to Flud app
Step 5: Wait until download has completed
Step 6: Delete the downloaded series and watch it on Netflix or your preferred paid streaming service
Step 7: (Optional) Laugh at MTN

Hope this guide helps

I tested it and managed to do about 14gigs last night.
I ran out of space on my phone, I'll just delete and add the same downloads again tonight
View attachment 780728
Click to expand...
Just checked if its maybe available on Apple, unfortunately not
 
Did anybody receive less than their usual monthly data? I was supposed to get 60gb day and 60gb night but only received 46gb day and 60 night
 
Is anyone having billing issues with their BF promo contracts or the retentions deals?

I took a retention deal at R299, 50GB data, 650minutes, 200 SMS. Which they upped R309/mo at some point, "inflation".

Then in December, they added a R250 charge to the account. So the debit order totalled R509. I queried, but there was no resolution even after getting multiple SMS saying the query has been resolved. No credit was passed.

Then the bill dropped to R259 in Jan and again in Feb. Now the bill for March is at R359! :cautious:
 
X-Gamer said:
Is anyone having billing issues with their BF promo contracts or the retentions deals?

I took a retention deal at R299, 50GB data, 650minutes, 200 SMS. Which they upped R309/mo at some point, "inflation".

Then in December, they added a R250 charge to the account. So the debit order totalled R509. I queried, but there was no resolution even after getting multiple SMS saying the query has been resolved. No credit was passed.

Then the bill dropped to R259 in Jan and again in Feb. Now the bill for March is at R359! :cautious:
Click to expand...

I'm seeing the same thing, but I think I read somewhere in this thread that the amount "current running bill" does not include the R100 discount.

Maybe just check in a few weeks and see what actually leaves your account.

20200225_125807.jpg
 
Midnights_Ghost said:
I'm seeing the same thing, but I think I read somewhere in this thread that the amount "current running bill" does not include the R100 discount.

Maybe just check in a few weeks and see what actually leaves your account.
...
Click to expand...
Aah, that's interesting. Yes I have that same billing amounts displayed.

And yes, they have been debiting R259, except in December when it was R509 (the R250 extra which they cannot explain).
2020-02-25 13_08_33-myContract.png

Have you checked to see what they actually billed you in December?
 
X-Gamer said:
Aah, that's interesting. Yes I have that same billing amounts displayed.

And yes, they have been debiting R259, except in December when it was R509 (the R250 extra which they cannot explain).

\snip

Have you checked to see what they actually billed you in December?
Click to expand...

I cant seem to find that transaction history page that you showed.
But I went throught the invoice pages and a previous bill overview and it for Dec 2019 nothing shows

Dec is just missing. If I filter to Dec only it says no data available
MTN bill.JPG


But on the invoice pages
Nov19 shows a total at the bottom
MTN Nov19.JPG

Dec19 has nothing under the total. No data available, but nothing seems off with the numbers
MTN Dec2019.JPG

Jan20 has the lower total at R259.
MTN Jan20.JPG

The only thing I see different that happened in Dec 2019 is that the "Promo service fee" fell away
 
Midnights_Ghost said:
I cant seem to find that transaction history page that you showed.
But I went throught the invoice pages and a previous bill overview and it for Dec 2019 nothing shows

Dec is just missing. If I filter to Dec only it says no data available
...

The only thing I see different that happened in Dec 2019 is that the "Promo service fee" fell away
Click to expand...
Thanks. The missing December figure is strange. MTN's billing systems are a mess by the looks of it.

I used https://mycontract.mtn.co.za/ and then the "View my statements icon" on the top left to get to this summary.
 
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