YEBO.Im going to sell mine.Already have a LG G5
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MTN Friday 13th Special
- Thread starter gopes
- Start date
YEBO.Im going to sell mine.Already have a LG G5
Check your inbox.
Same here, collected phone in store yesterday, checked today, 50gb + 30gb + minutes all loaded
prod
Executive Member
Still waiting for mine, applied around 12pm instore - only received an SMS stating application has been submitted for review. Slightly annoying, would've hoped to hear at least something by now
I got the same sms. Called them yesterday and they said they need another copy of my ID as it wasnt clear
just double check with them...
sand_man
Honorary Master
Sooooo..... I applied telephonically for the Woza Wednesday promotion on the 21st of December. Asked for a gold Samsung A5. Get a sms on the 22nd stating application declined. Phone to find out way and get told, sorry, the application was incorrectly captured. They reapply and same day it's approved.
9th of January the handset and sim are finally delivered, only it's a black A5. Not wanting to wait another 3 weeks we accept.
Roll on a week and the 50gb and 10 000 mtn minute bundles are yet to be loaded....
What a crap experience this purchase has been?!!
/sigh
9th of January the handset and sim are finally delivered, only it's a black A5. Not wanting to wait another 3 weeks we accept.
Roll on a week and the 50gb and 10 000 mtn minute bundles are yet to be loaded....
What a crap experience this purchase has been?!!
/sigh
I hope you get the deal. :/ someone did have a similar issue on this forum and they lost the deal to incorrect capturing. The deal is taken off the system after the day of these deals passes. Hope they sorted it out for you.
sand_man
Honorary Master
Yeah, I seem to recall that case! I'll be veeeeery pissed if they don't honour the deal!! I'm confident they will though!
prod
Executive Member
What about those still waiting for MTN to approve the first one? Should I just re-apply? :crylaugh:
sand_man
Honorary Master
So I'm still waiting for the promotional bundles.... /sigh
Harass them daily via social media, telephonically and email!! The elusive pursuit of anything even vaguely resembling half decent customer service continues... Man, Saffers are made to suffer hey??!!
honestly I dont think you are gonna get it.
If it wasnt processed on the day, the consultant told me it wont be loaded.
sand_man
Honorary Master
Our contract was activated on the 9th of Jan, suspect we will fail into the month category...
sand_man
Honorary Master
Mmmm, that would be problematic. They've delivered the handset, sim etc already. I'm officially 3 weeks into a 24 month contract, new number too. No ways they can turn around and say it's just a stock MyChoice+ S contract! It's their c ock up, calls are recorded. There was never any mention of forfeiting the promotional bundles on account of the application being resubmitted on the Thursday.
I'm confident they'll load it soon.
/3 months later... I'm almost certain they'll load it this week...
prod
Executive Member
Why the hell are they so useless?
Been waiting 2 weeks for my Friday the 13th contract. No feedback, can't call em as I'm just on hold all the time. They don't reply to emails. Finally I decided to visit the store where I applied today @ 4pm, greeted with a notice "This store is closed, please contact blablalbla..." called the number, no answer. Went to another store, apparently they can't check.
I
give
up.
Up yours MTN
Been waiting 2 weeks for my Friday the 13th contract. No feedback, can't call em as I'm just on hold all the time. They don't reply to emails. Finally I decided to visit the store where I applied today @ 4pm, greeted with a notice "This store is closed, please contact blablalbla..." called the number, no answer. Went to another store, apparently they can't check.
I
give
up.
Up yours MTN
sand_man
Honorary Master
I feel your pain!!
I been having issues too!!
Called their sales department 4 times today.
1st time - wait 8 minutes for call to be answered. Asked for Johan as he was the sales consultant that processed my Friday the 13th promo. Wait another 12 minutes before hanging up
2nd time - call goes unanswered for 12 minutes, hang up.
3rd time - wait 15 minutes for call to be answered, lady starts assisting me, sees an issue, puts me on hold, my call gets redirected to the options menu. After not selecting any option (I was on hold remember), the call disconnects, 21 minutes in at this point!!
4th time - call goes unanswered for 13 minutes, hang up.
I've harassed them on twitter and I had a Gillian Collins chasing up my case. That was from the 19th of January. Absolutely fck all assistance despite half a dozen emails to and fro...
As was about to say the incompetence and sheer lack of anything vaguely resembling customer service is unprecedented but that would be a big, fat lie as this crappy service is part and parcel of doing business in South Africa...
My friday 13th application finally went through this morning. I collected the phone and SIM an hour ago. SIM was already active by the time I got home. They said data and air time will be loaded pro rata until 14th of February, which is when my contact date formally starts. They also said the 50 GB data will be loaded then. I will have to wait and see. They said it took long to get activated and aproved because there was a muddle up with my ID number.