Mweb 4096 Uncapped Shaped - Rotten speeds.

F

Fredvl

Well-Known Member
Joined
Aug 13, 2009
Messages
102
Reaction score
0
Hi there,

I've been experiencing such degraded service with Mweb and I'm hoping someone out there can help.

In the beginning when I first signed up, I achieved speeds of up to 80-150kB/s using well seeded torrents. News servers were flying at full line speed (4096), if they were cached.
Youtube was doing well on 480p, and my ping in BFBC2 was low.

That all changed until about 2 month ago.

Well seeded Torrents will never go up more than 5kB/s (ports have always been forwarded, and it worked before)
News server only reaches 100kB/s (no speed limit applied)
Youtube sometimes doesn't even load. I've tried it in various browsers and on my laptop.
And I'll be lucky if I don't lose my connection to the server when playing BFBC2 due to my high ping.

I've been talking to the local Mweb Ops here on MyAdsl, but it feels like we're going around in circles.

The Mweb ops tested the torrent use on his side and achieved around 100kB/s. I only achieve 5kB/s on the same torrent.

They've checked with Telkom to see if there is any congestion on my exchange, but everything's fine.
I've checked to see if my line was the culprit by switching over to an old Telkom account. Speeds were flying at almost full line speed using torrents and Youtube suddenly worked again.

The only answer the Mweb guys can give me is "Mweb has certain shaping policies..." Does this mean shaping me to death so that I can't use a service in which they advertise 4096 accounts?
I might as well save some money and get a 384 account seeing as I'm getting roughly the same speeds as a 384 account.

Could anyone tell me if there's a better alternative to Mweb's Uncapped at roughly the same price?
The Afrihost Capped Unshaped 50GB seems tempting.
 
torrents should be 50kbs after 6 and 150kbs after 12am, what i get, though i don't really torrent.

ask him to check again youtube should be fine.
 
Thanks, yeah, that's what I thought and what I used to get. As I said I'm getting way less than that at the moment. If they can solve the problem then I'll be happy. I don't understand why I'm suddenly getting these kind of speeds.
 
I tried to download a torrent the other day... 5k/sec, switched to WebAfrica and got 600k/sec
 
I know how you feel.

Code: 
C:\>tracert -d www.google.co.za

Tracing route to www.l.google.com [74.125.230.147]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  *Removed*
  2     1 ms     1 ms    <1 ms  192.168.1.1
  3   678 ms   781 ms   674 ms  196.22.189.12
  4  ^C
C:\>nslookup 196.22.189.12
Server:  *Removed*
Address:  *Removed*

Name:    [U]tengig-0-0-0.vic-lns-2.mweb.co.za[/U]
Address:  [U]196.22.189.12[/U]
C:\>

Code: 
Online Trace From [URL="http://ping.eu/traceroute/"]http://ping.eu/traceroute/[/URL]

1	 	 	 	*	*	*
2	213-239-224-97.clients.your-server.de	213.239.224.97	de	0.256 ms	0.260 ms	 
213-239-224-65.clients.your-server.de	213.239.224.65	de	0.252 ms
3	hos-bb1.juniper4.ffm.hetzner.de	213.239.240.230	de	4.897 ms	4.886 ms	4.888 ms
4	noris-gw.hetzner.de	213.239.242.250	de	5.278 ms	5.387 ms	5.504 ms
5	vl835-rt1-ldn1.core.noris.net	213.95.14.1	de	17.255 ms	17.259 ms	17.286 ms
6	lon-up-1.mweb.co.za	195.66.224.149	gb	17.502 ms	17.499 ms	17.491 ms
[U]7	pos0-1-3-0.mid-up-1.mweb.co.za	196.22.163.233	za	258.874 ms[/U]	 	 
pos0-0-0-0.mid-up-1.mweb.co.za	196.22.163.229	za	258.667 ms	 
pos0-1-3-0.mid-up-1.mweb.co.za	196.22.163.233	za	258.874 ms
8	TenGigE0-1-1-0.vic-up-1.mweb.co.za	196.22.169.209	za	259.533 ms	259.531 ms	259.521 ms
9	vl-11.vic-hscore-1.mweb.co.za	196.22.169.227	za	242.503 ms	242.397 ms	242.493 ms
10	tengig-0-0-0.vic-lns-2.mweb.co.za	196.22.189.12	za	258.754 ms	*

Bleh :(

On a decent day, I get +-25ms ping to both 196.22.189.12 and 196.22.189.11.

Had a -t running to .12 for a while now, and am getting horrific speeds:

Code: 
Reply from 196.22.189.12: bytes=32 time=614ms TTL=253
Reply from 196.22.189.12: bytes=32 time=583ms TTL=253
Reply from 196.22.189.12: bytes=32 time=614ms TTL=253
Reply from 196.22.189.12: bytes=32 time=422ms TTL=253
Reply from 196.22.189.12: bytes=32 time=430ms TTL=253
Reply from 196.22.189.12: bytes=32 time=464ms TTL=253
Reply from 196.22.189.12: bytes=32 time=473ms TTL=253
Reply from 196.22.189.12: bytes=32 time=690ms TTL=253
Reply from 196.22.189.12: bytes=32 time=240ms TTL=253
Reply from 196.22.189.12: bytes=32 time=412ms TTL=253
Reply from 196.22.189.12: bytes=32 time=486ms TTL=253
Reply from 196.22.189.12: bytes=32 time=475ms TTL=253
Reply from 196.22.189.12: bytes=32 time=467ms TTL=253
Reply from 196.22.189.12: bytes=32 time=633ms TTL=253
Reply from 196.22.189.12: bytes=32 time=388ms TTL=253

- Edit -

Rarely getting some normal speeds, but they don't hold too long...

Code: 
Reply from 196.22.189.12: bytes=32 time=32ms TTL=253
Reply from 196.22.189.12: bytes=32 time=26ms TTL=253
Reply from 196.22.189.12: bytes=32 time=26ms TTL=253
Reply from 196.22.189.12: bytes=32 time=26ms TTL=253
Reply from 196.22.189.12: bytes=32 time=26ms TTL=253
Reply from 196.22.189.12: bytes=32 time=26ms TTL=253
Reply from 196.22.189.12: bytes=32 time=734ms TTL=253
Reply from 196.22.189.12: bytes=32 time=118ms TTL=253
Reply from 196.22.189.12: bytes=32 time=26ms TTL=253
Reply from 196.22.189.12: bytes=32 time=41ms TTL=253
Reply from 196.22.189.12: bytes=32 time=800ms TTL=253
Reply from 196.22.189.12: bytes=32 time=653ms TTL=253
Reply from 196.22.189.12: bytes=32 time=409ms TTL=253
Reply from 196.22.189.12: bytes=32 time=498ms TTL=253
Reply from 196.22.189.12: bytes=32 time=642ms TTL=253
Reply from 196.22.189.12: bytes=32 time=710ms TTL=253
 
Last edited:
so what's the point to having 4096 if you can NEVER obtain a speed close to 400K?
It seems they are throttling the speeds down to that of a 384K line.
So why even advertise 4096 accounts???
 
Code: 
C:\>ping -t www.google.co.za

Pinging www.l.google.com [74.125.230.148] with 32 bytes of data:
Reply from 74.125.230.148: bytes=32 time=838ms TTL=54
Reply from 74.125.230.148: bytes=32 time=767ms TTL=54
Reply from 74.125.230.148: bytes=32 time=852ms TTL=54
Reply from 74.125.230.148: bytes=32 time=617ms TTL=54

I get faster GPRS speeds -__-
 
I strongly recommend that you make use of a VPN server. I used to be throttled to death too. With a VPN server I get full speeds, namely 4mbps, on everything. You paid for 4mbps speeds so there is nothing wrong by using a VPN server. There are many VPN servers available and they are very easy to set up. I use a free one which is included in my giganews subscription.
 
cozinsky said:
I strongly recommend that you make use of a VPN server. I used to be throttled to death too. With a VPN server I get full speeds, namely 4mbps, on everything. You paid for 4mbps speeds so there is nothing wrong by using a VPN server. There are many VPN servers available and they are very easy to set up. I use a free one which is included in my giganews subscription.
Click to expand...

I've seen too many people's connections being cut off by them using VPN. AFAIK Mweb sees that as a breach of their Terms of use, due it bypassing the shaping?
 
Nevermind...the Debian Torrent just dropped to 7KB/s. Seems to be staying there.
 
Fredvl said:
Nevermind...the Debian Torrent just dropped to 7KB/s. Seems to be staying there.
Click to expand...

suppose multi part download, evidently it's currently fubar. you don't have an extra account with someone else to check the same files with ? if they increase, fault is clearly with mweb.

bit a silly Q, but did you reboot the router ?
 
I have an old Telkom account that I just tested. speeds do go up by quite a bit.

Rebooted the router a few times in the past couple of days. Switched it off for 30 minutes per the Mweb Op's request.

Nothing helped.
 
Fredvl said:
I have an old Telkom account that I just tested. speeds do go up by quite a bit.

Rebooted the router a few times in the past couple of days. Switched it off for 30 minutes per the Mweb Op's request.

Nothing helped.
Click to expand...

well if it's fast on telkom and slow on mweb, it's the same route from you to the dslam; it's obviously imho mweb. CT ? if you have not yet, you could try a port reset, it might work, it might not. still i doubt it will be the cause since you have compared now with another isp which was faster...
 
Based in Pretoria. I think the Mweb guys did a port reset. Not sure. I'll give telkom a call and try.

I knew it was shaped...but this is getting a tad ridiculous haha.
 
So port reset has apparently been done...nothing's changed.
 
Try find out EXACTLY where the problem is!

Open up Command Prompt, and type:

Code: 
tracert -d www.google.co.za

Press Enter, and paste the result here.
 
Of course nothing has changed.

Its the shaping, you are being SHAPED TO DEATH.

Cue Sabrewolfy " You are paying for a shaped account, if you want faster speeds, move to unshaped "

Personally, dont sell me a fking Uncapped Shaped 4096 Product, and shape it so that it performs like a Uncapped Shaped 384kb product.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X