Mweb 4096 Uncapped Shaped - Rotten speeds.

Tracing route to www.l.google.com [74.125.230.115]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 11 ms 17 ms 9 ms 41.133.92.1
3 16 ms 11 ms 11 ms 196.22.169.146
4 11 ms 11 ms 11 ms 196.22.189.2
5 13 ms 14 ms 12 ms 196.22.169.226
6 15 ms 15 ms 84 ms 196.22.169.217
7 236 ms 236 ms 236 ms 196.22.163.234
8 361 ms 268 ms 238 ms 195.66.224.125
9 235 ms 242 ms 237 ms 64.233.175.27
10 236 ms 237 ms 237 ms 209.85.251.62
11 236 ms 237 ms 287 ms 74.125.230.115

Trace complete.
 
Fredvl said:
Hi there,

I've been experiencing such degraded service with Mweb and I'm hoping someone out there can help.

In the beginning when I first signed up, I achieved speeds of up to 80-150kB/s using well seeded torrents. News servers were flying at full line speed (4096), if they were cached.
Youtube was doing well on 480p, and my ping in BFBC2 was low.

That all changed until about 2 month ago.

Well seeded Torrents will never go up more than 5kB/s (ports have always been forwarded, and it worked before)
News server only reaches 100kB/s (no speed limit applied)
Youtube sometimes doesn't even load. I've tried it in various browsers and on my laptop.
And I'll be lucky if I don't lose my connection to the server when playing BFBC2 due to my high ping.

I've been talking to the local Mweb Ops here on MyAdsl, but it feels like we're going around in circles.

The Mweb ops tested the torrent use on his side and achieved around 100kB/s. I only achieve 5kB/s on the same torrent.

They've checked with Telkom to see if there is any congestion on my exchange, but everything's fine.
I've checked to see if my line was the culprit by switching over to an old Telkom account. Speeds were flying at almost full line speed using torrents and Youtube suddenly worked again.

The only answer the Mweb guys can give me is "Mweb has certain shaping policies..." Does this mean shaping me to death so that I can't use a service in which they advertise 4096 accounts?
I might as well save some money and get a 384 account seeing as I'm getting roughly the same speeds as a 384 account.

Could anyone tell me if there's a better alternative to Mweb's Uncapped at roughly the same price?
The Afrihost Capped Unshaped 50GB seems tempting.
Click to expand...

Hi Fredvl

I have tested the file you sent us on our side and we are getting similar speeds as yourself. The figure provided to you before was a general figure and not the figure I got on the file you provided. We have tested other well seeded torrents and the speeds we obtained were better.

Please be advised that the file you are trying to download is not well seeded.

Please can you try downloading 3 simultaneous files at a time and inform me what your allocated speeds are? Please check if your overall speeds are increasing as you increase the amount of files you are downloading. Please provide us the information of the speeds you receive.

Regards,
MWEB Ops
 
well,

a) ask for a new account to double check.
b) get tech to your site to see it's ***.
c) invest in pigeons.
 
MWEB Operations said:
Hi Fredvl

I have tested the file you sent us on our side and we are getting similar speeds as yourself. The figure provided to you before was a general figure and not the figure I got on the file you provided. We have tested other well seeded torrents and the speeds we obtained were better.

Please be advised that the file you are trying to download is not well seeded.

Please can you try downloading 3 simultaneous files at a time and inform me what your allocated speeds are? Please check if your overall speeds are increasing as you increase the amount of files you are downloading. Please provide us the information of the speeds you receive.

Regards,
MWEB Ops
Click to expand...

i've asked him to try the debian links with also poor speeds

Pr⊕phet said:
fredvl, what speeds are you getting on the http/ftp links.

try for testing:
http://www.debian.org/CD/http-ftp/

:e torrent links
http://cdimage.debian.org/debian-cd/6.0.0/amd64/bt-cd/
http://cdimage.debian.org/debian-cd/6.0.0/i386/bt-cd/
Click to expand...

Fredvl said:
Prophet,

I'm getting around 50-60 KB/sec on HTTP/FTP
Torrents are 20KB/sec. which is fastest I've experienced today...
Click to expand...
 
i dont mind so much the day shaping!

its the 1 o clock in the morning and im only getting 100kb/s that is killer ! i mean really whose internet am i contending at 1 in the morning ??
 
4cer said:
i dont mind so much the day shaping!

its the 1 o clock in the morning and im only getting 100kb/s that is killer ! i mean really whose internet am i contending at 1 in the morning ??
Click to expand...

most likely there are 10000000 other people trying it out at 1am and not just you...
 
what doesn't make sense is the fact that I've tried that Debian torrent on my Telkom account and gained around 50-70kB/s. As soon as I switch back to Mweb it goes down to 5KB/s. I don't think its the seeding that's the problem here.
 
At this time of the day you shouldn't get much above 10KB/s on MWeb shaped anyway (unless bypassing). It's just the way their shaping works.
 
Asy1um8 said:
At this time of the day you shouldn't get much above 10KB/s on MWeb shaped anyway (unless bypassing). It's just the way their shaping works.
Click to expand...

yeah I fully understand that, but the speed remains the same after hours(3AM in the morning - no change).
 
dude, i've had the same problems, everything was great until 2011, since then its been downhill. 50KBps torrents after 7, around 100~150 after 12. Youtube performance comes and goes. I've done the run around with mweb ops and evern tho the response and willingness to help is there, i think the problem is that someone is mucking about the shaping rules. I've cancelled my account and will be moving to a vodacom based account come end of march.
 
Fredvl said:
so what's the point to having 4096 if you can NEVER obtain a speed close to 400K?
It seems they are throttling the speeds down to that of a 384K line.
So why even advertise 4096 accounts???
Click to expand...

Fredvl said:
I have an old Telkom account that I just tested. speeds do go up by quite a bit.

Rebooted the router a few times in the past couple of days. Switched it off for 30 minutes per the Mweb Op's request.

Nothing helped.
Click to expand...

Fredvl said:
what doesn't make sense is the fact that I've tried that Debian torrent on my Telkom account and gained around 50-70kB/s. As soon as I switch back to Mweb it goes down to 5KB/s. I don't think its the seeding that's the problem here.
Click to expand...

Hi Fredvl

Please note that you will not received 400kbps on a shaped account; you also cannot compare a shaped account to your Telkom capped account, these account are varstly different. If you require the immediacy of line speed transfers for your P2P needs then I would urge you to consider moving to an unshaped product.

We have also requested that you download more than one file at a time; in order for us to establish whether the overall download rate increases. Perhaps you can also have a look at the way you are prioritising your traffic within your torrent download application.

Kind regards,
MWEB Ops
 
Last edited:
Hi there,

I've started downloading 4 , well seeded torrents at the same time, and 1 is going at 30kB/s, which is a great difference to what I've experienced until now. My total download speed remains at around 60kB/s. Mweb Ops, can you give me some kind of indication of what speeds one can expect on this account? I've had speeds of up to 200kB/s when I first signed up, but it didn't last long.

Thanks!
 
point is...it never used to be like this. why did they change the shaping policies?
 
maybe as more members joined etc, pity bandwidth cost so much in country, hope wacs bring some more bandwidth for cheap, so we can have more for p2p etc.

you can try payed news server etc for better speeds etc, what i do for my downloads, same what guys do on openweb etc.
 
Running at 250+KB/s at the moment. Unusual for MWeb this early in the evening.
 
hereticangel said:
maybe as more members joined etc, pity bandwidth cost so much in country, hope wacs bring some more bandwidth for cheap, so we can have more for p2p etc.

you can try payed news server etc for better speeds etc, what i do for my downloads, same what guys do on openweb etc.
Click to expand...

So much for freeing the interwebz...
 
As long as Telkom's IPC pricing stays as high as it's now, decreasing international bandwidth cost won't impact the consumer directly quite as much.

That said, my torrents peaked at 300kB/s last night, right before 4am. Before that they were steadily increasing in speed. That was also the point all of them finished.

22:00 - 01:00: 100kB/s
01:00 - 04:00: Jumped to 200kB/s, then steadily increased to 300kB/s at 04:00

Since I stopped measuring there, I can't say how it performed later.
 
Update:

Turns out the fault was with Telkom on me experiencing slow speeds and high pings. There was some problem at the exchange which has now been rectified. Everything returned back to normal.

Thanks Mweb Ops and the rest for your assistance!
 
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