MWEB does not give a crap!

[rvanwyk]

* Rant Warning *

I probably a bit late only realising this now, but sheesh, they just don't give a crap.

We have been sitting without our domain for more that two days due to an account descrepancy and they just dont care. They go home at 16:10, they don't return phone calls or voice messages. They don't reply on e-mails. They loose faxes. And here we are still without our domain.

What a joke!

 

[killadoob]

Mweb in my books is worse than telkom.

 

[rvanwyk]

You know what.... I agree!

 

[rvanwyk]

Oh well. Complaint lodged with ISPA. Doubt it would help though.

 

[LazyLion]

mweb sucks big time. They are in it for the money and you are not an asset to them, just a cow to be milked.

 

[czc]

Everyones in it for the money, but the money goes where its well treated.

 

[rvanwyk]

I've now even send a fax to every Mweb number I could find and an email to every mweb email address I could find. I'm so fed up!!!

 

[Solitude]

When I was with Mweb I realized that I had to phone. Emails didn't do the trick.

I am getting a bit tired of the crappy customer support that we are getting in South Africa.

 

[rvanwyk]

When I was with Mweb I realized that I had to phone. Emails didn't do the trick.

I am getting a bit tired of the crappy customer support that we are getting in South Africa.

I tried phoning. Didn't work. :-(

 

[Solitude]

I tried phoning. Didn't work. :-(

That sucks. Good luck man.

 

[snobee]

Hmm, my sympathies... Many years ago when I was using them, I had billing problems that they kept saying they would rectify. Glad to be off their system. I think they were a pioneer with internet in SA with some of their specials and deals, but have lost the way a long time ago. :-(

 

[MWEB]

We have been sitting without our domain for more that two days due to an account descrepancy and they just dont care.

Hi rvanwyk, please check your PM so that I can assist you in resolving your issue.

MWB.

 

[ponder]

You should consider moving, I won't touch that company with a ten foot pole.

 

[Malasius]

Mweb in my books is worse than telkom.

Agreed!

 

[kilobits]

You should consider moving, I won't touch that company with a ten foot pole.

Yup... listen to him. Heap big wise words him speak!