pathetic

  1. H

    Afrihost & Vumatel non existent support,

    I am at wits end here and do not know what to do. We ordered a new fibre installation through Afrihost over a month and a half ago, eventually after rectifying a issue with a wrong address we finally had the fibre installed on the 2nd of November by two uninterested Vumatel engineers. They came...
  3. Leo_

    Vox Telecom Support

    Is it just me, or is Vox's support the most incoherent, dysfunctional bowl of dog turd out there? There's supposedly twenty-million different departments with absolutely no intercommunication. No department wants to take responsibility to aid you, but are quick to connect you to another...
    • Leo_
    • Thread
    • care customer fibre isp pathetic support telecom vox
    • Replies: 2
    • Forum: Fibre Networks
  4. C

    Telkom S8 out of stock

    I ordered a black s8 over 2 weeks ago and am still waiting for the waybill confirmation. Telkom is not promising when I'll get it. I suggest going into a store or trying another provider as they only tell you about the stock shortage after deducting your cash. Rather a joke - I complained...
  5. W

    Warning: Telkom online ordering takes over 7 days!

    Hi Hopefully this post saves you some frustration. If you order a phone & contract from telkom online, they will phone you about it in 7 days. Not deliver it in 7 days, phone you about it! There is no warning about this on their website when you order. Going to a telkom shop is a lot...
  6. W

    Pathetic upgrades service

    Dear Vodacom, Please be advised, I have handed over my issues with your company to a lawyer who will be in contact with you shortly. I cannot wait another second to get this thing sorted out. I am sick and tired of phoning you, sending hundreds of emails and receiving calls from you (staff...
  7. H

    WEBAFRICA Pathetic Service

    WebAfrica has overcharged me 10 days ago. I went to all the trouble to explain what is wrong. It is clearly a billing issue. The billing issue has not been sorted out. Today I get an update that it has been referred to the Technical Department by Kevin Batchelor . Why ? it clearly is a Billing...
  8. D

    Vodacom SUCK big time!!

    Is anyone at Vodacom responsible for actually ensuring quality of service? Or are they too busy taking our money to care? I have been frustrated to the point of contemplating assault. Please do not tell me to 'report the problem', as I have tried to do so many times and the problem NEVER gets...
  9. Twista

    Afrihost - Dedicated Server Hosting and SUPPORT PATHETHIC

    I know there are other threads that berate Afrihost's Hosting performance but I have to start another one to highlight my frustration. I have been decent for almost two months now. Afrihost has the most disastrous India Support team ever on the face on human kind. They actually mutilated my...
  10. E

    Vodacom testing my patience! [resolved]

    Vodacom Legal Department: 0821905 [email protected] [email protected] [email protected] @uyspj @Vodacom 1st Complaint: 9 February 2012 at 14:51PM. Recording made. First of all you better include your management in the reply to this email! Why are...
  11. L

    MTN Complaint - USELESS CUSTOMER SERVICE

    I've submitted the same at www.hellopeter.com as well as www.getclosure.co.za The reason i'm doing it here as well is: 1) Everyone should know about this. 2) Hellopeter has a limit on the amount of letters used and I couldn't post the whole thing. 3) getclosure said MTN might contact me...
  12. Y

    CellC destroying my business

    .
  13. Rouxenator

    Vodacare in the Cape = Crap

    My N97 is 1 month old and it has scratches on the camera lens caused by the lens cover - its seems to be a common problem on the N97. The guys up in Joburg have these issues sorted out at Vodaword within an hour - but here in the Cape things are different. Vodacare Canal Walk : After 5...
  14. R

    MWEB does not give a crap!

    * Rant Warning * I probably a bit late only realising this now, but sheesh, they just don't give a crap. We have been sitting without our domain for more that two days due to an account descrepancy and they just dont care. They go home at 16:10, they don't return phone calls or voice...
  15. D

    Big Internet Problem

    Yo.. I did a IP location test the other day and i found that my connection ip comes from Paraw!!!!! i have mweb broadband full highspeed internet... the area i stay in has pathetic and old phone lines so that is already slowing my net.... (down to 30-40KBS where it sould be around 2megs :P)...
  16. Cosmic_Nomad

    iTalk & MTN Suck Piles

    This afternoon I try make a call on my phone and I get "your account has been suspended" voice. I go to Durban Airport MTN branch to see what the rep can do, as its past 17:00 hours. He tells me that it will take two hours then it will be sorted.I get REF number and that should be the...
  17. Rouxenator

    Vodacom 3G: Good deal - pathetic customer service.

    My dad has been on dial-up since the 90's. In February I got an EDGE modem with a Virgin Sim for him and he has been very happy with this setup. Recently Virgins data rates went up. With him being a Vodacom customer since 1996 (and me since 1999) I told him to get a 24month MyMeg500 contract...
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