MWEB Uncapped ADSL Feedback

Status
Not open for further replies.
Pr⊕phet said:
To report back on TOR and mweb, I've played last night and it's been a lot better. I still get minor spikes, but at least it's mostly in the range of 220-250ms :)
Click to expand...

Thank you for the update Prophet.

Regards
MWEB Guy
 
1 MB Uncapped ADSL Trial Account

Hi,

I signed-up for a 1mb uncapped trial account on the 24th Jan 2011. I have been unable to do anything with the account. My tracert to any website looks like this :

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms gw.local [172.16.51.3]
2 11 ms 11 ms 10 ms 196-28-213-193.dsl.mweb.co.za [196.28.213.193]
3 12 ms 12 ms 12 ms tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.163.206]
4 * * * Request timed out.
5 * * * Request timed out.
6 ^C

I have created a ticket this morning.

Does anyone know if there is something wrong or if there is a period you need to wait for before your account becomes active.

I signed up because I was planning on moving to this package next month...
 
Silencer said:
Hi,

I signed-up for a 1mb uncapped trial account on the 24th Jan 2011. I have been unable to do anything with the account. My tracert to any website looks like this :

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms gw.local [172.16.51.3]
2 11 ms 11 ms 10 ms 196-28-213-193.dsl.mweb.co.za [196.28.213.193]
3 12 ms 12 ms 12 ms tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.163.206]
4 * * * Request timed out.
5 * * * Request timed out.
6 ^C

I have created a ticket this morning.

Does anyone know if there is something wrong or if there is a period you need to wait for before your account becomes active.

I signed up because I was planning on moving to this package next month...
Click to expand...

Hi Silencer

There should be no waiting period for the trial account to become active.
Send me a PM with the trial account details so that I can have a look into this for you.

Regards
MWEB Guy
 
So i wait 3 weeks to get telkom guy to come over, he comes over and he tells me that the owners of the building have a telkom box in the building but do not allow lines to be installed on their walls. does anyone know where i can find a cable channel installer around Pretoria Hatfield?
 
XennoX said:
Hmmm. I'm struggling to stream youtube videos all of a sudden. Videos play for 5 seconds before cutting off. Is there a problem on the network?
Click to expand...

Hi XennoX,

I could not find any issues on your line nor MWEB account

I have refreshed your MWEB account. Please power down for 30min and test.

Regards,

MWEB Guy
 
Anthro said:
Same, up and down like a bungee cord:mad:
Click to expand...

Hi Anthro,

Are you going to provide me with your MWEB account, which I have been asking you for since last year.

Whenever someone has connectivity issues you randomly say me too. As I've mentioned to you previously your account is not active with us.

Do you have a different MWEB account? If yes, please provide me with it as I'll be more than happy to assist you.

Regards,

MWEB Guy
 
Why does Mweb STILL not load myyearbook.com? I mentioned this 4 months ago, was promptly ignored and it seems even time hasn't sorted that bit out.

Hell I don't even know if I like the site or not because I've never been able to access it.
 
Basjohn said:
Why does Mweb STILL not load myyearbook.com? I mentioned this 4 months ago, was promptly ignored and it seems even time hasn't sorted that bit out.

Hell I don't even know if I like the site or not because I've never been able to access it.
Click to expand...

Hi Basjohn,

I just had someone test from 2 different locations and the site does open.

Are you using specified DNS's? Have tried different browser's and on different PC's? Have you tried opening the site from a different location using an MWEB account?

Have your checked your browser security settings?


Regards,

MWEB Guy
 
Hi,

Just tried myyearbook.com myself. From my local mweb account, i get a connection reset in Firefox. Same from our office which is on IS. If I relay over a linode proxy in the UK, I get in fine though. Not sure if that helps
 
MWEB Guy said:
Hi Anthro,

Are you going to provide me with your MWEB account, which I have been asking you for since last year.

Whenever someone has connectivity issues you randomly say me too. As I've mentioned to you previously your account is not active with us.

Do you have a different MWEB account? If yes, please provide me with it as I'll be more than happy to assist you.

Regards,

MWEB Guy
Click to expand...

Nice, so now you are accusing me ? I dont just 'randomly' post - I have the same symptoms as another user

Offcourse I am going to state my query here too so that you may be made aware of more than one person having the SAME ISSUE.

I have forwarded my username to you previously but will inbox you again.
I cannot understand you not picking up my session, as it is active PERMANENTLY. I rarely reboot / switch off my router - unless the power fails
**edit*
Along the lines of the above post www.myyearbook.com does not open on my MWEB connection - but all other ISP's (Axxess, Afrihost, IS Business,GamCO,FNB Connect open that site 100%).
Should I not post I have that issue too ?
 
Last edited:
Anthro said:
Nice, so now you are accusing me ? I dont just 'randomly' post - I have the same symptoms as another user

Offcourse I am going to state my query here too so that you may be made aware of more than one person having the SAME ISSUE.

I have forwarded my username to you previously but will inbox you again.
I cannot understand you not picking up my session, as it is active PERMANENTLY. I rarely reboot / switch off my router - unless the power fails
**edit*
Along the lines of the above post www.myyearbook.com does not open on my MWEB connection - but all other ISP's (Axxess, Afrihost, IS Business,GamCO,FNB Connect open that site 100%).
Should I not post I have that issue too ?
Click to expand...

Hi Anthro,

I have received your PM and have found your active account with the details you provided, thank you.

I'll arrange for a technical consultant to contact you and explain further about the accounts we have registered for you.

Regards,

MWEB Guy
 
Anthro said:
Nice, so now you are accusing me ? I dont just 'randomly' post - I have the same symptoms as another user

Offcourse I am going to state my query here too so that you may be made aware of more than one person having the SAME ISSUE.

I have forwarded my username to you previously but will inbox you again.
I cannot understand you not picking up my session, as it is active PERMANENTLY. I rarely reboot / switch off my router - unless the power fails
**edit*
Along the lines of the above post www.myyearbook.com does not open on my MWEB connection - but all other ISP's (Axxess, Afrihost, IS Business,GamCO,FNB Connect open that site 100%).
Should I not post I have that issue too ?
Click to expand...

Hi Anthro,

Our technical consultant can't get hold of you with the contact numbers we have on system for you. Please PM me alternative contact details.

Regards,

MWEB Guy
 
MWEB Guy said:
Hi Basjohn,

I just had someone test from 2 different locations and the site does open.

Are you using specified DNS's? Have tried different browser's and on different PC's? Have you tried opening the site from a different location using an MWEB account?

Have your checked your browser security settings?


Regards,

MWEB Guy
Click to expand...

its not opening from my Mweb account either.
 
Hi All,

Could you please send me tracert & ping results to www.myyearbook.com using your MWEB account and your other ISP account.

It would help in the investigation.

Regards,

MWEB Guy
 
MWEB Guy said:
Hi All,

Could you please send me tracert & ping results to www.myyearbook.com using your MWEB account and your other ISP account.

It would help in the investigation.

Regards,

MWEB Guy
Click to expand...

D:\Users\me>tracert www.myyearbook.com

Tracing route to www.myyearbook.com [204.145.122.110]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms READYSHARE [10.0.0.1]
2 2 ms 1 ms 1 ms ..................
3 19 ms 18 ms 18 ms 41-133-120-1.dsl.mweb.co.za [41.133.120.1]
4 20 ms 20 ms 20 ms 41-86-107-6.mweb.co.za [41.86.107.6]
5 21 ms 22 ms 21 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 201 ms 200 ms 199 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.
225]
7 197 ms 197 ms 197 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
8 209 ms 199 ms 213 ms 149.6.98.17
9 204 ms 206 ms 197 ms te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.
169]
10 243 ms 204 ms 207 ms te3-2.mpd01.lon01.atlas.cogentco.com [130.117.2.
18]
11 198 ms 198 ms 197 ms abovenet.lon01.atlas.cogentco.com [130.117.14.21
8]
12 198 ms 198 ms 257 ms ge-3-0-0.mpr1.lhr2.uk.above.net [64.125.28.126]

13 275 ms 279 ms 274 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
14 278 ms 286 ms 278 ms xe-1-3-0.cr1.dca2.us.above.net [64.125.29.21]
15 280 ms 291 ms 282 ms xe-3-2-0.cr1.lga5.us.above.net [64.125.26.102]
16 274 ms 274 ms 274 ms xe-0-0-0.cr2.lga5.us.above.net [64.125.29.42]
17 278 ms 278 ms 278 ms xe-1-0-1.er2.lga5.us.above.net [64.125.26.166]
18 273 ms 273 ms 319 ms 64.124.146.22.allocated.above.net [64.124.146.22
]
19 * * * Request timed out.
20 * * * Request timed out.
21 *
 
Anyone experiencing some slow speeds on youtube? Usually i can stream 240p videos with buffering on my 1meg but now i have to pause it and let it reach at least 3/4
 
acidrain said:
Anyone experiencing some slow speeds on youtube? Usually i can stream 240p videos with buffering on my 1meg but now i have to pause it and let it reach at least 3/4
Click to expand...

Hi acidrain,

I have refreshed your MWEB account and have recreated the Telkom port.

Please power down for 30min and test.

Regards,

MWEB Guy
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X