MWEB Uncapped ADSL Feedback

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D:\Users\me>tracert www.myyearbook.com

Tracing route to www.myyearbook.com [204.145.122.110]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms READYSHARE [10.0.0.1]
2 2 ms 1 ms 1 ms ..................
3 19 ms 18 ms 18 ms 41-133-120-1.dsl.mweb.co.za [41.133.120.1]
4 20 ms 20 ms 20 ms 41-86-107-6.mweb.co.za [41.86.107.6]
5 21 ms 22 ms 21 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 201 ms 200 ms 199 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.
225]
7 197 ms 197 ms 197 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
8 209 ms 199 ms 213 ms 149.6.98.17
9 204 ms 206 ms 197 ms te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.
169]
10 243 ms 204 ms 207 ms te3-2.mpd01.lon01.atlas.cogentco.com [130.117.2.
18]
11 198 ms 198 ms 197 ms abovenet.lon01.atlas.cogentco.com [130.117.14.21
8]
12 198 ms 198 ms 257 ms ge-3-0-0.mpr1.lhr2.uk.above.net [64.125.28.126]

13 275 ms 279 ms 274 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
14 278 ms 286 ms 278 ms xe-1-3-0.cr1.dca2.us.above.net [64.125.29.21]
15 280 ms 291 ms 282 ms xe-3-2-0.cr1.lga5.us.above.net [64.125.26.102]
16 274 ms 274 ms 274 ms xe-0-0-0.cr2.lga5.us.above.net [64.125.29.42]
17 278 ms 278 ms 278 ms xe-1-0-1.er2.lga5.us.above.net [64.125.26.166]
18 273 ms 273 ms 319 ms 64.124.146.22.allocated.above.net [64.124.146.22
]
19 * * * Request timed out.
20 * * * Request timed out.
21 *

Hi wily me,

Thank you for the feedback, much appreciated.

Please also see the PM I sent you.

Regards,

MWEB Guy
 
my connection is terrible! I'm browsing one second and the next i have no connection, it comes and goes. sometimes its so bad that i have to constantly reset my router. I have a 1mb uncapped line, at the beginning of this month I had no problems, fast buffers on YouTube and low ping with online games, now everything is sluggish and my connection cuts out. so i get kicked from online games and files only download half way due to bad connection. I cant even get good download rates at after hour times, I'm talking like even at 3am the download speeds are bad.
 
my connection is terrible! I'm browsing one second and the next i have no connection, it comes and goes. sometimes its so bad that i have to constantly reset my router. I have a 1mb uncapped line, at the beginning of this month I had no problems, fast buffers on YouTube and low ping with online games, now everything is sluggish and my connection cuts out. so i get kicked from online games and files only download half way due to bad connection. I cant even get good download rates at after hour times, I'm talking like even at 3am the download speeds are bad.

Hi Marko,

Please provide me with your MWEB account details and I'll investigate further.

Could you also ping and do tracerts to any international & local site and to the specific sites you have trouble with.

Regards,

MWEB Guy
 
Hi wily me,

Thank you for the feedback, much appreciated.

Please also see the PM I sent you.

Regards,

MWEB Guy

Thanks, no problems here. I just assisted by doing a quick check and thus feedback on request. Only my torrents is not running as fast as a week ago when it was running at full speed on 4M line. ;)
 
Hi Anthro,

Our technical consultant can't get hold of you with the contact numbers we have on system for you. Please PM me alternative contact details.

Regards,

MWEB Guy

I see the missed calls, was in a business meeting.
Will call your offices tomorrow, as I want to discuss downgrading my account as well - its a waste having 4mb account and synching at 2048 only - the experience has definitely been degrading for me over the past 2 months
 
Wow, there is some major timing out, packet loss, lag, etc happening right now .....
 
Wow, there is some major timing out, packet loss, lag, etc happening right now .....

Hi Mephisto_Helix,

Please advise if you are still getting time outs, packet loss, lag, etc?

Kind regards,
MWEB Guy
 
Hi All,

Could you please send me tracert & ping results to www.myyearbook.com using your MWEB account and your other ISP account.

It would help in the investigation.

Regards,

MWEB Guy

From the UK:

traceroute www.myyearbook.com
traceroute to www.myyearbook.com (204.145.122.110), 30 hops max, 60 byte packets
1 212.111.33.229 (212.111.33.229) 0.522 ms 0.583 ms 0.658 ms
2 212.111.33.233 (212.111.33.233) 0.526 ms 0.607 ms 0.806 ms
3 te3-1-border76-01.lon2.telecity.net (217.20.44.217) 0.706 ms * *
4 * * *
5 195.50.113.1 (195.50.113.1) 10.577 ms 10.565 ms 10.562 ms
6 ae-52-52.csw2.London1.Level3.net (4.69.139.120) 0.851 ms 0.949 ms 0.793 ms
7 ae-59-224.ebr2.London1.Level3.net (4.69.153.141) 0.849 ms 1.038 ms ae-56-221.ebr2.London1.Level3.net (4.69.153.129) 0.801 ms
8 ae-42-42.ebr1.NewYork1.Level3.net (4.69.137.70) 69.683 ms ae-44-44.ebr1.NewYork1.Level3.net (4.69.137.78) 69.425 ms ae-41-41.ebr1.NewYork1.Level3.net (4.69.137.66) 69.634 ms
9 ae-2-2.ebr1.Newark1.Level3.net (4.69.132.98) 69.991 ms 70.007 ms 70.104 ms
10 ae-1-51.edge1.Newark2.Level3.net (4.69.156.10) 70.463 ms 70.287 ms 70.236 ms
11 MYYEARBOOKC.edge1.Newark2.Level3.net (4.59.208.14) 70.639 ms 70.679 ms 76.553 ms
12 * * *
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Dear Mweb users. Can anyone fill me in on Mweb uncapped 1meg package. Not in terms of price, but on performance - downloading, ps3 gaming? Thanks in advance
 
From the UK:

traceroute www.myyearbook.com
traceroute to www.myyearbook.com (204.145.122.110), 30 hops max, 60 byte packets
1 212.111.33.229 (212.111.33.229) 0.522 ms 0.583 ms 0.658 ms
2 212.111.33.233 (212.111.33.233) 0.526 ms 0.607 ms 0.806 ms
3 te3-1-border76-01.lon2.telecity.net (217.20.44.217) 0.706 ms * *
4 * * *
5 195.50.113.1 (195.50.113.1) 10.577 ms 10.565 ms 10.562 ms
6 ae-52-52.csw2.London1.Level3.net (4.69.139.120) 0.851 ms 0.949 ms 0.793 ms
7 ae-59-224.ebr2.London1.Level3.net (4.69.153.141) 0.849 ms 1.038 ms ae-56-221.ebr2.London1.Level3.net (4.69.153.129) 0.801 ms
8 ae-42-42.ebr1.NewYork1.Level3.net (4.69.137.70) 69.683 ms ae-44-44.ebr1.NewYork1.Level3.net (4.69.137.78) 69.425 ms ae-41-41.ebr1.NewYork1.Level3.net (4.69.137.66) 69.634 ms
9 ae-2-2.ebr1.Newark1.Level3.net (4.69.132.98) 69.991 ms 70.007 ms 70.104 ms
10 ae-1-51.edge1.Newark2.Level3.net (4.69.156.10) 70.463 ms 70.287 ms 70.236 ms
11 MYYEARBOOKC.edge1.Newark2.Level3.net (4.59.208.14) 70.639 ms 70.679 ms 76.553 ms
12 * * *
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Hi Elax,

Thank you for the information, much appreciated.

Kind regards,
MWEB Guy
 
Dear Mweb users. Can anyone fill me in on Mweb uncapped 1meg package. Not in terms of price, but on performance - downloading, ps3 gaming? Thanks in advance

Hi Wasp_21,

We offer a free 7 day trial account. Please PM me your contact details and I will arrange for a consultant to contact you to set you up in order for you can test our network.

Kind regards,
MWEB Guy
 
Hi Mephisto_Helix,

Please advise if you are still getting time outs, packet loss, lag, etc?

Kind regards,
MWEB Guy

Soz for the late reply ..... no it was just for about a half hour when I posted and then it completely righted itself again.
 
Dear Mweb users. Can anyone fill me in on Mweb uncapped 1meg package. Not in terms of price, but on performance - downloading, ps3 gaming? Thanks in advance

It's brilliant actually, I use it a lot for PSN and Steam and hardly have any issues. I have noticed that the last few days youtube has been rather useless though...
 
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