MWEB Uncapped ADSL Feedback

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MWEB Guy said:
good Afternoon Solja, please provide me pings and tracers to local and international websites. Also please provide me your MWEB account details or email address.
Click to expand...


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Alex>tracert facebook.com

Tracing route to facebook.com [69.171.224.11]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 759 ms 611 ms 907 ms 41-132-46-1.dsl.mweb.co.za [41.132.46.1]
3 1019 ms 931 ms 949 ms te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
4 973 ms 941 ms 953 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 963 ms 942 ms 977 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 1129 ms 1192 ms 1161 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 1298 ms 1326 ms 1331 ms linx.br01.lhr1.tfbnw.net [195.66.225.69]
8 1400 ms 1495 ms 1449 ms ae19.bb01.iad2.tfbnw.net [74.119.78.182]
9 1590 ms 1655 ms 1664 ms ae8.bb01.prn1.tfbnw.net [74.119.79.200]
10 1026 ms 988 ms 979 ms ae0.dr01.prn1.tfbnw.net [74.119.79.101]
11 990 ms 1010 ms 1042 ms po1016.csw01a.prn1.tfbnw.net [74.119.76.1]
12 1086 ms 1207 ms 1236 ms www-10-01-prn1.facebook.com [69.171.224.11]

Trace complete.






Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Alex>ping google.com

Pinging google.com [74.125.233.20] with 32 bytes of data:
Reply from 74.125.233.20: bytes=32 time=1416ms TTL=55
Reply from 74.125.233.20: bytes=32 time=1439ms TTL=55
Reply from 74.125.233.20: bytes=32 time=1471ms TTL=55
Reply from 74.125.233.20: bytes=32 time=1485ms TTL=55

Ping statistics for 74.125.233.20:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1416ms, Maximum = 1485ms, Average = 1452ms





My normal latency to google is around 400ms.


Account details: [email protected]


PS. I have tried rebooting my router.
 
Solja. said:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Alex>tracert facebook.com

Tracing route to facebook.com [69.171.224.11]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 759 ms 611 ms 907 ms 41-132-46-1.dsl.mweb.co.za [41.132.46.1]
3 1019 ms 931 ms 949 ms te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
4 973 ms 941 ms 953 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 963 ms 942 ms 977 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 1129 ms 1192 ms 1161 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 1298 ms 1326 ms 1331 ms linx.br01.lhr1.tfbnw.net [195.66.225.69]
8 1400 ms 1495 ms 1449 ms ae19.bb01.iad2.tfbnw.net [74.119.78.182]
9 1590 ms 1655 ms 1664 ms ae8.bb01.prn1.tfbnw.net [74.119.79.200]
10 1026 ms 988 ms 979 ms ae0.dr01.prn1.tfbnw.net [74.119.79.101]
11 990 ms 1010 ms 1042 ms po1016.csw01a.prn1.tfbnw.net [74.119.76.1]
12 1086 ms 1207 ms 1236 ms www-10-01-prn1.facebook.com [69.171.224.11]

Trace complete.






Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Alex>ping google.com

Pinging google.com [74.125.233.20] with 32 bytes of data:
Reply from 74.125.233.20: bytes=32 time=1416ms TTL=55
Reply from 74.125.233.20: bytes=32 time=1439ms TTL=55
Reply from 74.125.233.20: bytes=32 time=1471ms TTL=55
Reply from 74.125.233.20: bytes=32 time=1485ms TTL=55

Ping statistics for 74.125.233.20:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1416ms, Maximum = 1485ms, Average = 1452ms





My normal latency to google is around 400ms.


Account details: [email protected]


PS. I have tried rebooting my router.
Click to expand...

Thanks for the detail Solja, your tracer reflects an increase in latency on the second hop. Which would mean that the problem might be closer to the remote end.

I would like to delete your current session, this would force a connection with a new IP. I would like to establish if this helps you in any way, may I delete your current session?
 
Solja. said:
Go ahead. Do I need to switch off my router while you do so?
Click to expand...

session deleted, please reboot your router. Please let me know if that improves your expereince.
 
Hi Mweb Guy

Just some feedback.... Downloading and browsing was very good the weekend best it has been in a very long time, also browsing looks very good today so far as well
 
TmanSA said:
Hi Mweb Guy

Just some feedback.... Downloading and browsing was very good the weekend best it has been in a very long time, also browsing looks very good today so far as well
Click to expand...

Hi TmanSA,

Thank you for the feedback. It's always appreciated.

Regards,

MWEB Guy
 
I have being experiencing very slow international and local connection all weekend and it got a little big better turning the router off for most of today but it is still very much slower compare to what it was before and video streaming is hardly watchable this past weekend on my 4MB uncapped line.
 
laric said:
I have being experiencing very slow international and local connection all weekend and it got a little big better turning the router off for most of today but it is still very much slower compare to what it was before and video streaming is hardly watchable this past weekend on my 4MB uncapped line.
Click to expand...

Hi laric,

How has your experience been today? Has it improved during the course of the day at all?

Regards,
MWEB Guy
 
HI Mweb guy

speedtest gives me varied results on the same server and streaming still seem very slow even on 256p setting.

Regards
 
laric said:
HI Mweb guy

speedtest gives me varied results on the same server and streaming still seem very slow even on 256p setting.

Regards
Click to expand...

Please be aware that we are experiencing slow international browsing, you can view it on our Network status page. Please keep me posted once this has been resolved.

Regards,
MWEB Guy
 
hi mweb guy,

very low speeds localy

1617545300.png
 
analytical said:
hi mweb guy,

very low speeds localy

http://www.speedtest.net/result/1617545300.png[/QUOTE]

Hi analytical,

Please can you do a speed [URL="http://bit.ly/ffUyZO"]test[/URL] and provide me the results. Is it certain sites or all sites that are slow?

Regards,
MWEB Guy
Click to expand...
 
Very slow today too, will be fine for a bit, then no traffic for like 5 minutes, then it comes back and repeats, dunno what that could be?
 
Chiller89 said:
Very slow today too, will be fine for a bit, then no traffic for like 5 minutes, then it comes back and repeats, dunno what that could be?
Click to expand...

Hi Chiller,

It doesn't seem like your session is disconnecting as there has been a constant session on our side. Is local and international slow? Have you rebooted your router yet?

Regards,
MWEB Guy
 
MWEB Guy said:
Hi Chiller,

It doesn't seem like your session is disconnecting as there has been a constant session on our side. Is local and international slow? Have you rebooted your router yet?

Regards,
MWEB Guy
Click to expand...

Well I cant narrow it down, cause sometimes International Wont Load, and other times, Local wont load, just at random times, it seems to be a bit better now, and I have noticed the International outage on the Mweb page, Ill try reboot my router again, and see if the problem persists, thanks for the help :)
 
Browsing is slow but downloading is fast,i also had no lag what so ever yesterday on BF3 and i wasn't kicked once because of a bad connection :D
 
My downloading was fast early evening, and played for the first time in a week without lag on Battlefield 3. Then at about 10:15, the internet just went down, couldnt update after I uninstalled BF3, no browsing, Origin just stood there for 20 minutes on 0Kb/s :/ This morning it seemed to have finished, but Im dissapointed at the 4Mb account. Gaming has bad latencies international, but even local Battlefield 3 is so frustrating sometimes.
 
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