MWEB Uncapped ADSL Feedback

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Mephisto_Helix said:
50-80 higher than avg ping on DDO again, any other account is fine ....... Int pages also loading slow.
Click to expand...

Hi Mephisto_Helix,

Are you still experiencing issues with international websites?

If yes, please provide me with tracert & ping tests.

MWEB Guy
 
Just logged in now and it's still the same as last night. The only thing that's better is Int pages are loading better. Currently sitting with a 340 ping, where it's been 280 average for a good while now.
 
MWEGUY ????????????

After all the honey I painted recently? Whats up with Mweb. I was so happy now I have to cry? Since last few days something is turning sour, my International gaming is suddenly pathetic. This is what I found

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms READYSHARE [10.0.0.1]
2 47 ms 1 ms 1 ms 192.***.*.*
3 140 ms 35 ms 34 ms 41-133-120-1.dsl.mweb.co.za [41.133.120.1]
4 * 43 ms 35 ms 197-80-4-94.jhb.mweb.co.za [197.80.4.94]
5 36 ms 35 ms 65 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 61 ms 135 ms 62 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
7 200 ms 382 ms 423 ms tengig0-1-0-0.cpt-up-1.mweb.co.za [197.84.4.34]

8 56 ms 56 ms 56 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
9 56 ms 69 ms 130 ms 196.28.178.66
10 139 ms 165 ms 351 ms cte-core-sw2.vwol.net [196.41.144.35]
11 94 ms 56 ms 56 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms READYSHARE [10.0.0.1]
2 2 ms 1 ms 1 ms 192.***.*.*
3 226 ms 350 ms 319 ms 41-133-120-1.dsl.mweb.co.za [41.133.120.1]
4 34 ms 41 ms 35 ms 197-80-4-94.jhb.mweb.co.za [197.80.4.94]
5 54 ms 35 ms 61 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 62 ms 63 ms 107 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
7 140 ms 167 ms 235 ms tengig0-1-0-0.cpt-up-1.mweb.co.za [197.84.4.34]

8 183 ms 235 ms 281 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
9 215 ms 299 ms 422 ms 196.28.178.66
10 65 ms 55 ms 66 ms cte-core-sw2.vwol.net [196.41.144.35]
11 156 ms 56 ms 56 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms READYSHARE [10.0.0.1]
2 1 ms 1 ms 1 ms 192.***.*.*
3 365 ms 468 ms 174 ms 41-133-120-1.dsl.mweb.co.za [41.133.120.1]
4 343 ms 106 ms 35 ms 197-80-4-94.jhb.mweb.co.za [197.80.4.94]
5 * 86 ms 38 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 174 ms 326 ms 624 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
7 * 323 ms 119 ms tengig0-1-0-0.cpt-up-1.mweb.co.za [197.84.4.34]

8 486 ms 394 ms 200 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
9 65 ms 56 ms 56 ms 196.28.178.66
10 211 ms 302 ms 460 ms cte-core-sw2.vwol.net [196.41.144.35]
11 354 ms 405 ms 516 ms www.mweb.co.za [196.2.63.110]

Trace complete.
Click to expand...
 
wily me said:
MWEGUY ????????????

After all the honey I painted recently? Whats up with Mweb. I was so happy now I have to cry? Since last few days something is turning sour, my International gaming is suddenly pathetic. This is what I found
Click to expand...

Hi wily me,

Please can you PM me the MWEB account details as I would like to log this with our technical specialists in order for them to contact you regarding the query.

Kind regards,
MWEB Guy
 
@wily me

looking at those traces it looks like exchange congestion
 
nerf said:
@wily me

looking at those traces it looks like exchange congestion
Click to expand...
Sjhoe! Then there must have been a few thousand additional subscribers using my exchange since my last posts in this thread a few days ago. ;)
 
dasco144 said:
Got increased pings to League of Legends as well.
Click to expand...

Hi dasco144,

Is it only to League of Legends that your ping has increased? How is your general browsing?

Kind regards,
MWEB Guy
 
MWEB Guy said:
Hi dasco144,

Is it only to League of Legends that your ping has increased? How is your general browsing?

Kind regards,
MWEB Guy
Click to expand...

I get increased pings to speedtests to the UK as well.

http://www.speedtest.net/result/1836251673.png


Here is a tracert to a LoL server.


Tracing route to 31.186.224.132 over a maximum of 30 hops

1 <1 ms 1 ms <1 ms 10.0.0.2
2 9 ms 8 ms 8 ms 41-133-78-1.dsl.mweb.co.za [41.133.78.1]
3 9 ms 10 ms 9 ms 41-86-107-6.mweb.co.za [41.86.107.6]
4 10 ms 10 ms 10 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 242 ms 243 ms 244 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
6 236 ms 244 ms 238 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 242 ms 242 ms 243 ms 176.67.177.131
8 245 ms 234 ms 234 ms 149.6.98.5
9 241 ms 234 ms 235 ms te7-6.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
10 252 ms 247 ms 249 ms te0-2-0-4.mpd21.lon13.atlas.cogentco.com [154.54.57.94]
11 253 ms 247 ms 247 ms te0-0-0-0.mpd21.ams03.atlas.cogentco.com [130.117.1.97]
12 260 ms 253 ms 254 ms te0-3-0-3.mpd21.fra03.atlas.cogentco.com [154.54.39.174]
13 260 ms 254 ms 253 ms te4-1.mpd01.fra05.atlas.cogentco.com [154.54.61.122]
14 259 ms 254 ms 254 ms 149.6.141.130
15 254 ms 254 ms 254 ms 31.186.224.132
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


Edit: I also have increased pings to my friends Ventrilo server in the UK.
 
Last edited:
Hi,

Please let me know if you still having problems with your pings.
If so, also advise if your browsing and download speeds are affected as well.
 
I'm in cape town, international is not looking good. This is a ping to news.bbc.co.uk

Ping statistics for 212.58.244.56:
Packets: Sent = 35, Received = 16, Lost = 19 (54% loss),
Approximate round trip times in milli-seconds:
Minimum = 197ms, Maximum = 198ms, Average = 197ms
 
Hi dasco144,

Please advise if your browsing and downloads are affected as well.
Could you please also advise what sort of pings do you usually get and you are currently getting.
Please PM me trace route results to www.bbc.co.uk and www.mweb.co.za so I may look into this for you.
 
Seems to be back to normal now.

rsd said:
I'm in cape town, international is not looking good. This is a ping to news.bbc.co.uk

Ping statistics for 212.58.244.56:
Packets: Sent = 35, Received = 16, Lost = 19 (54% loss),
Approximate round trip times in milli-seconds:
Minimum = 197ms, Maximum = 198ms, Average = 197ms
Click to expand...
 
MWEB Guy said:
Hi,

Please let me know if you still having problems with your pings.
If so, also advise if your browsing and download speeds are affected as well.
Click to expand...

Browsing and downloads are definitely not on the same performance as a few days ago, I could download and do gaming all at the same time, now I have to shut down all downloads while gaming and then still get the dreaded lags and kick outs. You are literally killing me (in game :)). While browsing I get odd page not loading requiring a refresh and live cricket streaming stutters a bit. Mostly the International stuff. I did however had issues with local online banking a few times too.
 
I wonder how many guys are experiencing issues are on one of the recently upgraded Telkom exchanges?
 
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