MWEB Uncapped ADSL - Official Q & A

[Necuno]

MWEB.

bit ot, but please can i have more information on when and how mweb went tier 1.

 

[SirFooK'nG]

Hi MWEB...

I have a business line rental (512 line) and want to transfer to your "all inclusive home and office" (R899) not the business service. And I want to migrate to the 4mb package. Is it possible?

Also how long will the transfer / upgrade take before I could go live?

 

[WickedP3NGU1N]

Hi MWEB

The site specifically lists "gaming" as one of the things these accounts will be good for. So am I then correct in assuming that gaming ports and protocols to local in intl gaming servers will actually be part of the priority protocols for the service ?
Can we then expect a reasonably good gaming experience for, say, World of Warcraft or AION from the service ?

The "Call Me" option fails when you get to submit as well, so can we assume as well that from next week it will change to a Sign Up button instead ?

 

[RuneFire]

@ Mweb

pick any the following which would constitute abuse:

a) 50GB
b) 75GB
c) 100GB
d) 125GB
e) 150GB
f) 175GB
g) 200GB
h) higher.


it's a fairly simple question. you avoiding it is simply making ppl doubt your intentions.
personally, i'll just rape the account silly (and i mean in the 400GB range) ... and if you guys whine about it, i'll show you the finger "i didnt know"

 

[Fishzn]

Hi Mweb

I'm one of the 1000 that has gotten one of the free accounts..when will that be given to me? Does that mean I don't have to sign up normally like everyone else? Or can I sign up now and then just apply the discount to the account I applied for?

And if I want to continue\cancel the service after the free month, must I inform Mweb about it.

 

[Azgard]

As Mweb have said, they can't give a GB amount for what constitutes abuse..

It all depends on the time, the network status and users, etc..

I'm a fairly heavy downloader and I don't see my downloading habits being a problem with this account, nothing I do is done
all the time. Some months I will download 50GB, other months I can do 500GB if I find something of interest.

As long as I don't get penalized for high usage amounts every once in a while I'm happy

 

[Tharaxis]

Look guys, you're being stupid in wanting absolutes on the amount of GB, because that's not the model that Mweb uses when it comes to their uncapped accounts, you're trying to compare apples and oranges here because you've been brought up on the mindset that everything works on the number of GB's.

They've already answered the question (twice by my account) as to why they cannot give an absolute number like that.

If Mweb has bought lets say 500mbits, and all their users are torrenting 24/7 for the entire month, YET THEIR OVERALL USAGE NEVER EXCEEDS 500MBITS, then Mweb DOES NOT CARE about the usage of those users, because any bandwidth *not* used on those links is wasted money, it only becomes important to them when their users are EXCEEDING 500MBITS and ONLY if that exceeding 500mbits is causing poor performance for those they consider "legitimate" users (ie. browsing, mail, etc.). When that happens they will then start wielding the abuse stick and either rate limit the problem traffic so that they're back within normal levels, upgrade their bandwidth if they feel the increased usage is legit, or start targeting those they've identified as the "high users" ie. those with excessive bandwidth being dedicated to news, p2p, etc.

 

[LazyLion]

haha... I'm getting that ignored feeling here!

 

[Reaver.ZA]

I have a 384k line from another ISP and qualified for a month of Uncapped ADSL from MWEB in April

Since you only mention the 512k service and above in the email will my line speed be increased to 512k for the month or will it stay 384k?

 

[d4zza]

wow. signed up for 4mb uncapped residential @539/month. so far: EXCELLENT!!!! 2.6mb/.27 down/up to/from UK and US!! decent latency (100ms local, 300ms international). prorated the first month. my vpns work fine, apparently not shaped. so far, so amazing. voip works (single channel).
we'll see how this proceeds as the take on more customers but to Mweb: wow, you totally made my month!

how much did you may in pro-rata rates?

 

[Tjoker]

it will stay at 384k

 

[MWEB]

@MWEB
Alot of people want a solid number for what abuse is. Is it 100gigs, 200gigs, 300gigs, or is it something else.

Hi Kora,

As I've indicated in other posts, there are no defined thresholds ... unfortunately this is the nature of the beast (shared broadband service provision).

I was very keen on this account but due to the spins and the half speech im getting worried.. I dont want a Uncapped that isnt really uncapped..

Thing is, we are providing our Uncapped ADSL offerings in a very low risk manner with no lock in ... give it a try, the most its going to cost you is 1 month's fees (assuming it doesnt suit your needs).

Plus i would like to know how will mweb be monitoring my account usage, will it be in the form of traffic or will you peer into the information to see whats being transfered

No MWEB will not be watching usage on specifc user account, but will will be closely monitoring the health of the network/service as a whole.

MWB.

 

[Xenophon]

Yes that includes the ADSL line rental, not the analog telephone one though. (Its +-R120 i think)

Do you have to pay for the analog telephone if you don't want it?

 

[Asy1um8]

Doubt you will get a figure that could be used as an indicator of abuse. The amount you download is not the issue, the effect of downloading that amount on other users is where the abuse would come in.
To play the devil's advocate, could it be those querying how much constitutes abuse, are possibly those planning "abuse" (or at least feel their behaviour may be interpreted as such)?

 

[d0b33]

lol this is hilarious... mweb has for such a long time had a negative image among the mybb community because of expensive bandwidth and that has all been forgiven with this single announcement, great stuff!

I look forward to more!

 

[Asy1um8]

That's like saying I was getting raped but at least now they're using really good lube!

No it is not. Playing games, browsing the web, downloading whatever is not like rape at all!

 

[FragMePleaz]

@Mweb
Will traffic to and from you newssurver be shaped say if i have a 4mb adsl line will i get 400kb in peak time from chach items on the newssurver?
Regards
FragMePleaz

 

[d0b33]

So is signup done over the phone?

 

[Tharaxis]

lol this is hilarious... mweb has for such a long time had a negative image among the mybb community because of expensive bandwidth and that has all been forgiven with this single announcement, great stuff!

Agreed, it's so stupid. So many people go on hating about XYZ ISP but the second they come out with something good it's like "ALL IS FORGIVEN!", talk about fickle. Personally I think go with the deal that is best for you, but don't go on hating the ISP just because they don't ALWAYS meet your needs.

Time the members of this form forum got off their high horse and got over their sense of entitlement.

 

[rsa-ace]

@Scot.cowley

I never said anything about Piracy. I could redownload all my game patches and that will hit somewhere in the 200gig mark.. (Yes lots of games so little time) and then ill have abused the uncapped for that month. Its a simple question that could be answered but it wont because it will hurt the fact of this new product

Yeah it probably should've been answered, and I realise you weren't talking about piracy.

Torrents were mentioned and well I assumed piracy. Not many places have torrents for game patches (why when there are so many free ftp's for them!

Sorry for assuming