MWEB Uncapped ADSL - Official Q & A

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The T&C mentions it's for personal use only, but the http://www.mweb.co.za/adsl/ calls it "Home & Office". Are you allowed to use the cheaper option for an office (just for web-browsing and emailing, not hosting servers etc)?
 
FragMePleaz said:
@Aqua_lung

Dud signup open the 23d of March

Regards
FragMePleaz
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K thanks... now do i cancel the 30GB special from WA and go for this..... I don't want to lose it if this mweb account turns sour. Think I'll wait for a few months.
 
BlackJack1301 said:
What's the difference between uncapped and uncapped all inclusive? Does the latter include line rental?
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Hi BlackJack1301,

Yes, All-inclusive includes the ADSL line rental (you still have to pay for the telephone line rental though). MWEB is pushing hard to have this situation changed i.e. ADSL without telephone service.

BlackJack1301 said:
I don't mind shaping during office hours, it makes sense, but by how much will it be shaped? Slowed down so much that nothing comes through, or that you still get ok speeds during office hours?
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MWEB's shaping is there to ensure that priority (popular) protocols never degrade to an unusable level at any time.

MWB.
 
Hi Mweb

We recently signed a contract with MWeb on the 4MB Business package. Will we be able to get the lower rate it's running at now?
 
Tharaxis said:
Agreed, it's so stupid. So many people go on hating about XYZ ISP but the second they come out with something good it's like "ALL IS FORGIVEN!", talk about fickle. Personally I think go with the deal that is best for you, but don't go on hating the ISP just because they don't ALWAYS meet your needs.

Time the members of this form forum got off their high horse and got over their sense of entitlement.
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Dude its all relevant... think about it. Your ex-stripper, train-wrecked fat girlfriend who doesn't ALWAYS want to put out when you need it most wakes up one morning hotter than Adriana Lima sweet as hell, intellegent and ALWAYS eager as a beaver for you!! Wouldn't all be forgiven in a heart beat??

Use your brain for one second dude seriously :p that sheat is possible!! With Mweb offering this i guess anything is possible, pigs are surely flying outside my window!
 
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ok ... 1 really important question in terms of the 'abuse' policy ... I would like to use the news server, which I think mweb has.
If I take one of these accounts and use the news server 24/7, will that be considered abuse??
basically how close are u gonna be monitoring these accounts??
 
Shaping?

I don't quite understand why shaping is required (or even ethical) on an account with a stated contention ratio.

Surely if I have a 4mbps account and the contention ratio is 1:20, I am entitled to a minimum of ~200kbps (assuming 19 other users) and a maximum of 4mbps (assuming I'm the only user).

200kbps might not be fast, but I wouldn't called it unusable for most protocols.

Now consider that with shaping, if I happen to be using protocols other than those deemed important, I may not even get my 200kbps minimum because it may be allocated to someone else.

So, ignoring any upstream considerations, how is it possible to give a user the promised contention ratio and also have shaping applied?
 
MWEB said:
Hi Fudzy,

No shaping rules do not change, however the traffic load genrated by the priority protocols on the network will change during different times of the day. Non-priorty protocols (such as P2P) will perform much better during off peak times when the network has excess capacity.

MWB.
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From: http://mybroadband.co.za/news/adsl/11819.html

Jansen however points out that the service will be completely unshaped during off-peak hours, and that the offering will be totally uncapped.
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Hi MWEB, can you please confirm if shaping does indeed stay on all the time as per your quote, or if it is "completely unshaped during off-peak hours" as per your CEO?
 
Hm, does seem to be a bit of a dissonance there, but CEO's aren't always quite that understanding of the technicalities and tend to oversimplify. Perhaps he was told something along the lines of "shaping won't have any effect during off-peak hours due to the amount of bandwidth that will be available" (remember, shaping only kicks in once the network starts being over-utilized), and he took it to mean "there is no shaping during off-peak hours".

Would be nice to gain some clarification though.
 
Light said:
I don't quite understand why shaping is required (or even ethical) on an account with a stated contention ratio.

Surely if I have a 4mbps account and the contention ratio is 1:20, I am entitled to a minimum of ~200kbps (assuming 19 other users) and a maximum of 4mbps (assuming I'm the only user).

200kbps might not be fast, but I wouldn't called it unusable for most protocols.



Now consider that with shaping, if I happen to be using protocols other than those deemed important, I may not even get my 200kbps minimum because it may be allocated to someone else.

So, ignoring any upstream considerations, how is it possible to give a user the promised contention ratio and also have shaping applied?
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Prioritizing is a good thing if they didn't do that, browsing which is your most interactive form of internet (apart from gaming) would really suck.
 
noob Q: whats the average download speed on a 384kb line and the same for 512kb

i want to know how much can i download a month from a 384kb line ?
 
Light said:
I don't quite understand why shaping is required (or even ethical) on an account with a stated contention ratio.

Surely if I have a 4mbps account and the contention ratio is 1:20, I am entitled to a minimum of ~200kbps (assuming 19 other users) and a maximum of 4mbps (assuming I'm the only user).

200kbps might not be fast, but I wouldn't called it unusable for most protocols.

Now consider that with shaping, if I happen to be using protocols other than those deemed important, I may not even get my 200kbps minimum because it may be allocated to someone else.

So, ignoring any upstream considerations, how is it possible to give a user the promised contention ratio and also have shaping applied?
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Excellent question.

On my part, I would love to know why on earth HTTP is close to first in the queue where the ONLY flipping protocol that does NOT require the fastest response is HTTP.
Absurdity, all in the name of making the product look good the the manager, who browses.

Luckily, managers are starting to do more things than browse on the internet nowadays.
 
Garyvdh said:
Dear Mr. Mweb person.

Several years ago Mweb began to cut off the accounts of some ADSL users who were accused of abusing the service by downloading too much. See here. http://mybroadband.co.za/news/ADSL/7580.html
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Hi Garyvdh,

This time around the situation is very different. If you remember at the time of our local uncapped offering MWEB was still a wholesale reseller of Telkom ADSL, and such every extra GB used had a direct cost to us. This situation eventually made it financially unfeasible for us to sustain.

Now that we operate our own network the cost dynamics are very different, and I assure you we have done our homework this time around. That said, usage that is either illegal or has a negative impact on the performance of the entire service/user-base will be addressed.

This is no different from any other provider of uncapped broadband services locally or overseas.

MWB.
 
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