MWEB Uncapped ADSL - Official Q & A

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jak3 said:
The price was around R3000.

R3000 down to R899 is a huge drop. I'm sure it will drop further in 2 years, but for now i think we should be happy.
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That's like saying I was getting raped but at least now they're using really good lube! I think most of the jaws dropping is not SO much the price but the face that it's coming from Mweb. Axxess 4mb uncapped is 999 so about 1500 with line rental. Its slow during the day but at night you can go wild and download 800gb/mo.
 
wow. signed up for 4mb uncapped residential @539/month. so far: EXCELLENT!!!! 2.6mb/.27 down/up to/from UK and US!! decent latency (100ms local, 300ms international). prorated the first month. my vpns work fine, apparently not shaped. so far, so amazing. voip works (single channel).
we'll see how this proceeds as the take on more customers but to Mweb: wow, you totally made my month!
 
Dear Mr. Mweb person.

Several years ago Mweb began to cut off the accounts of some ADSL users who were accused of abusing the service by downloading too much. See here. http://mybroadband.co.za/news/ADSL/7580.html

Can you tell us if that might happen again with this product... and what is the level of usage that will be considered abuse before users are cut off and their accounts suspended?

Or is "uncapped" really uncapped and they can download as much as they want of whatever is freely available on the internet?

Thank you.
 
would be nice to know what region of usage abuse is ear marked at...

...100gig, 200gig, 300gig, 400gig, 500gig ?

for a service like this i would at least use around 100 to 150 p/m at peak otherwise 50-100.
 
@MWEB I received the email regarding the free April fee from freetheweb, I already signed up for the uncapped service without "using" the discount. When will we be able to use it and will I still be able to get the discount after I already signed up?

Thanks
 
ok i'm getting this :D can someone please recommend a good router for me (cheap one please)
and were can i get them from (no oline shops please) or should i just get the mweb one for R599 ?
 
So now would be a good time to invest in companies that sell hard drives in SA? :)
 
ok i'm getting this can someone please recommend a good router for me (cheap one please)
and were can i get them from (no oline shops please) or should i just get the mweb one for R599 ?
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The R599 isnt that bad, you could save a few bucks if u shop around a bit.
 
mikef said:
AFAIK the lucky 1000 purely get a R299 discount on the first months subscription - i.e. you would pay R300 for the first month not the normal R599 - thereafter the normal R599 applies.
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OK I see I made a mistake - the R599 for the 4Mbps is actually R539 so you only pay R240 for the first month if you qualify for the lucky discount.
 
Giantslayer said:
At what speed will torrents be throttled on a 4mb line? 400Kb/s - 300Kb/s - 80Kb/s? Or will it only be throttled during peak hours? Surely there must be a magic number of what constitues abuse? over 100Gb?
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Hi Giantslayer,

No there are no emperical limits, but you must expect that the protocol priority shaping will throttle down P2P protocols such as torrents during peak hours, priority protocols always get 'first bite at the cherry'. However during off peak times when a large protion of the user base goes dormant there will be excess capacity for non-priority protocols to perform well.

There is another slant to this. As part of its new network rollout, MWEB has deployed a state-of-art content caching system that can cache many P2P protocols as well as standard web browsing/streaming. With one proviso, encrypted content cannot be cached, so one may achieve better proformance if encyprtion is disabled.

MWB.
 
javs said:
ok i'm getting this :D can someone please recommend a good router for me (cheap one please)
and were can i get them from (no oline shops please) or should i just get the mweb one for R599 ?
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no such this as a cheap router get cisco or go home! + i think you want a modem :-P
 
So where do we sign up? Mweb's website just has a "Call Me" link when applying?
 
would any sort of router work ?
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Yes it should. You could probly get a cheap one for around R300, dont think there is really a difference in performace, it just depends whether u need wifi, and howmany lan ports etc
 
Please explain in detail on how this content caching system will benefit everybody? This all sounds very tasty right now. How long would it take for me to cancel with telkom and move my line over to you guys?

MWEB said:
Hi Giantslayer,

No there are no emperical limits, but you must expect that the protocol priority shaping will throttle down P2P protocols such as torrents during peak hours, priority protocols always get 'first bite at the cherry'. However during off peak times when a large protion of the user base goes dormant there will be excess capacity for non-priority protocols to perform well.

There is another slant to this. As part of its new network rollout, MWEB has deployed a state-of-art content caching system that can cache many P2P protocols as well as standard web browsing/streaming. With one proviso, encrypted content cannot be cached, so one may achieve better proformance if encyprtion is disabled.

MWB.
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mikef said:
Is my understanding of this correct namely that you can subscribe to the 512Kbps product at R299 even if you have a 4096Kbps ADSL line from Telkom?
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Hi mikef,

Yes no problem, however MWEB rate limits its products to their specific rate irrespective of your ADSL line speed, so please dont expect more throughput than the product you bought i.e. 512Kbps product will run at max 512Kbps dl / 256 ul on a 4Mbps line (all the time).

MWB.
 
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