MWEB Uncapped ADSL - Official Q & A

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Please explain this

5.10 You may not use the ADSL Service for unattended automated operation, unless otherwise agreed. You may stay connected as long as you are actively using that connection. You further agree not to use Internet applications for the purpose of simulating network activity to avoid session inactivity disconnection.
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Does this mean no torrents or any other downloads.
 
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Renier said:
What is the contention ratio?
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Hi Renier,

On an ADSL access level MWEB's products conform to the standard 20:1 ratio. Further into the nework it is not possible to provide a singular figure as multiple upstream paths are used.

That said, MWEB continually monitors our network to ensure all paths are operating at an optimal capacity to provide our customers with a performance experience applicable to their product.

MWB.
 
javs said:
anyone ?
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i just called telkom, Ok the install is R468 for the analogue line and R131 monthly rental, or you can get closer 1 which is free install and free calls during the weekend for R145 a month or closer 2 which is free install and free calls after 7 till ?(maybe 7 not sure forgot) and free calls on weekends for R170 a month.
 
If i download 24/7/30 at 300kbps.... is that considered abuse?
 
Azgard said:
I'm curious about why the email coming from Mweb, for the free 512K uncapped in April, comes from this address?

MWEB Connect <[email protected]>

Seems a bit unusual, I would think Mweb should use a @Mweb address?
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Hi Azgard,

Free the Web was MWEB's teaser campaign to generate excitment before the launch, dont worry its legit.

MWB.
 
Just thought I would thank you guys for handling this the correct way.

Launch a product and then have a official Q & A with quick and detailed responses.

To tell you the truth, this is the last company I thought would do this... Nice going Mweb.
 
MWEB said:
Hi rorz0r,

The MWEB Uncapped ADSL products are rate limited to their specific speed. Thus if one uses a 512Kbps product on a 4096Kbps ADSL line, one will only get a maximum throughput of 512Kbps DL / 256 UL.

In the same way the 4096 products will continue to operate at 4096Kbps even if an ADSL line is upgraded to 8192Kbps or more (actually you will get a little more since the overheads on ADSL will only allow you ~3500Kbps on a 4096Kbps line).

MWB.
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Is my understanding of this correct namely that you can subscribe to the 512Kbps product at R299 even if you have a 4096Kbps ADSL line from Telkom?
 
Schwartz said:
If i download 24/7/30 at 300kbps.... is that considered abuse?
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i've got a strange feeling MWEB will not give us a direct answer to this question...

its easy:

1. is it abuse as per the user stated above
2. Am i still ok if i download full speeds through the night, and end up with 400-500gb a month?
3. What if i only use 20GB one month, but 700GB the next?

when and what is abuse

realistically, everyone is going to rape their line, for maybe the 1st 3 months, but after that... things should calm down?
 
@MWEB

You really seem to be avoiding this question but here goes..

Alot of people want a solid number for what abuse is. Is it 100gigs, 200gigs, 300gigs, or is it something else.

I was very keen on this account but due to the spins and the half speech im getting worried.. I dont want a Uncapped that isnt really uncapped..

Plus i would like to know how will mweb be monitoring my account usage, will it be in the form of traffic or will you peer into the information to see whats being transfered
 
Pooky said:
Hi Pooky,

Is it possible to sign up now, and how is payment made?
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Officially the new MWEB Uncapped products are avaliable from Tue 23rd from our call centre or online.

MWB.
 
So when will the price be dropping? R899 for 4mb uncapped is still a lot by world standard. 8mb for R350 is decent but still nothing to shout about in intl terms.
 
Ryansta said:
i just called telkom, Ok the install is R468 for the analogue line and R131 monthly rental, or you can get closer 1 which is free install and free calls during the weekend for R145 a month or closer 2 which is free install and free calls after 7 till ?(maybe 7 not sure forgot) and free calls on weekends for R170 a month.
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If you get a closer package there is not instelation costs, then when the line is in get self install dsl also no instelation costs
 
Fudzy said:
So the shaping rules change between during the day and after hours?
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Hi Fudzy,

No shaping rules do not change, however the traffic load genrated by the priority protocols on the network will change during different times of the day. Non-priorty protocols (such as P2P) will perform much better during off peak times when the network has excess capacity.

MWB.
 
They can't state what abuse is. All they can say is that you shouldn't do something that would negatively effect others. Their ratio is 20:1 and if everyone download at 24/7 it will be seen as abuse, but if the internet usage of the average user isn't more periodical then they will probably be more lenient. The only problem is that normal South Africans don't know this speed and will probably abuse it at the start and as people get used to it, the abuse will die down.
 
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