MWEB Uncapped ADSL - Official Q & A

Status
Not open for further replies.
Hmm nelspruit area down too, ( 013 - 748, 755, 752, 753, 755, 741 & 744 ) sigh im 013 even though im like 200km away from nelspruit :( :( :( :( :(
 
This does not bode well for this product. Has anybody managed to get through to their helpdesk to find out when this problem will be fixed?
 
Comon Mweb! fix it... this is exactly what I've been on about, over the last few days websites fail to load intermittently... its so annoying, I want a responsive smooth browsing experience! Please work on it!!!
 
Last edited:
Comon Mweb! fix it... this is exactly what I've been on about, over the last few days websites fail to load intermittently... its so annoying, I want a responsive smooth browsing experience! Please work on it!!!

Aren't they working on it?
 
Last edited:
Aren't they working on it?

well i dont really know.. they might work on getting international browsing back on.. but as far as that elusive responsive smooth web browsing goes... i mean really! i have a 4mb connection and i cant browse properly even when it is on...
 
thanks goodness i dident cancell my afrihost account which im using now.
 
They just playing the blame game at Mweb atm. They say it a fibre break. I asked when it will be fixed they said that Telkom is attending.

When I asked why telkom they said the whole south africa does not have international access cause its a fibre break which is not true cause SAIX and IS based accounts still work.
 
Uncapped is a great bonus but my first priority is having solid, stable regular old 5gb capped access. Always been with MWeb for their rock solid stability. If this is a once off, fine, no problem. But if this is going to become a regular occurrence then they are in jeopardy of losing not only those that moved to MWeb for uncapped but also their original customer base whose priority was a solid, stable internet connection. MWeb is going to have to monitor this very carefully.
 
if it improves consistency of int browsing speed (after hours is very inconsistent for me) then i don't mind a day of downtime tbh

if it improves consistency... then i too, do not mind a day of downtime... nevertheless I am still highly annoyed right now...
 
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X