Apparently MWeb Ops thinks the problem lies on Telkom's side and that I should ask them to conjure up an explanation and feed it back to Mweb.
I, however, am not convinced seeing as the issue persists only newservers and all other sources seem to be able to achieve a full +/- 40kb/s whether the file lies locally or internationally. What Mweb Ops would like me to request Telkom to do is also a mystery to me.
Hi Iwojima
You also advised the following in your initial post;
"- Newserver downloads do not exceed 8-12kb/s using both the MWEB server and the Easynews.com server, even on cached content (I have a 384kb line)
- HTTP downloads are erratic, but do peak at the 40kb/s mark.
- Pages timeout for no apparent reason or do not fully load, even with all forms of other downloads stopped."
When we did your line interrogation we noticed an irregular reading, Telkom normally would first do a port re-create to see if that clears up your problem. Please note that we could not help with this as your line is with Telkom.
Please see the below irregular line reading, as it still hasn't changed.
Field Result Description
ATUC Current Rate 0 kbps The current downstream speed established between the DSLAM and customer’s modem, e.g. 4096k, 512k or 384k.
ATUC SNR 2.8 dB The signal level compared to the noise level. A value above 6 dB indicates sufficient signal strength. The higher the signal value, the better. Does the customer have an electric fence? This could cause an increased in noise levels resulting in a reduction of this value.
ATUC Attenuation 1.7 dB Attenuation refers to resistance. If this value is high, then the signal quality is low, and vice versa. Is the customer far away from the exchange? Long copper lines could be the cause of attenuation. A value above 55 dB is of concern (bad).
ATUC Max Rate No data was returned for this query
ATUC Min Rate No data was returned for this query
ATUC Alarm State not defined. Is displayed if any faults are found on the DSLAM port.
ATUR Current Rate 0 kbps The speed at which Router communicates to remote DSLAM, e.g. 384k, 128k.
ATUR SNR 3.8 dB The signal level compared to the noise level. A value above 6 dB indicates sufficient signal strength. The higher the signal value, the better. Does the customer have an electric fence? This could cause an increased in noise levels resulting in a reduction of this value.
ATUR Attenuation 0.8 dB Attenuation refers to resistance. If this value is high, then signal quality is low, and vice versa. Is the customer far away from the exchange? Long copper lines could be the cause of attenuation. A value above 55 dB is of concern (bad).
ATUR Max Rate No data was returned for this query
ATUR Min Rate No data was returned for this query
Regards,
MWEB Operations
).
That might just be cause it's xmas day. I could be losing my mind.
