-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Which is the most hair-raising South African mountain pass you've driven?
- Status
Synaesthesia
Executive Member
- Joined
- Feb 1, 2007
- Messages
- 5,692
- Reaction score
- 226
4mb uncapped Mweb - very slow/almost not working international. Web pages almost load, but they stall somewhere. MyBB is fast as are local sites.
Mephisto_Helix
Resident Postwhore
Pages loading now, hope it stays cool again 
Gordon_R
Honorary Master
Are any MWeb users (particulary in CT) having problems connecting to the website aviation.weathersa.co.za? The routing goes via London, then ends in an infinite loop. Been like this since 8am this morning.
Code:
Tracing route to aviation.weathersa.co.za [196.15.254.131]
1 1 ms <10 ms <10 ms home.gateway [192.168.1.254]
2 6 ms 6 ms 7 ms 41-132-48-1.dsl.mweb.co.za [41.132.48.1]
3 9 ms 8 ms 9 ms Te1-1-0.502.cpt-ipc-1.mweb.co.za [196.28.178.166]
4 9 ms 9 ms 8 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 10 ms 11 ms 10 ms TenGigE0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.178.97]
6 160 ms 160 ms 161 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 160 ms 161 ms 161 ms 149.6.98.5
8 161 ms 161 ms 161 ms te7-2.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
9 160 ms 161 ms 161 ms te1-2.mpd01.lon01.atlas.cogentco.com [130.117.3.225]
10 161 ms 161 ms 161 ms 149.6.2.194
11 357 ms 350 ms 351 ms 196.43.39.146
12 355 ms 356 ms 356 ms 196.43.11.234
13 391 ms 388 ms 411 ms 196.43.39.146
14 380 ms 379 ms 378 ms 196.43.11.234
Gordon_R
Honorary Master
Thanks for the info! They obviously have some configuration problem. (Alternatively, they have been threatening to pull the plug on the old SAWS server and this is D-day...)
zs6cey
Well-Known Member
I am in Durbs, and got the same loped result. Something not good there.
Gordon_R
Honorary Master
Thanks for the update. This is not mission critical (for me anyway), and I'm sure it will be sorted out.
Edit: The issue was resolved almost at the same time as this post was made. Routing is 'normal' now...
While I'm on the subject, some of the tracerts going via London are pretty slow (MWeb to Telkom and back).
Code:
Tracing route to south-african-weather-services-gw.telkom-ipnet.co.za [196.25.5.222]
over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms home.gateway [192.168.1.254]
2 6 ms 7 ms 7 ms 41-132-48-1.dsl.mweb.co.za [41.132.48.1]
3 9 ms 8 ms 9 ms Te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202]
4 8 ms 9 ms 9 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 12 ms 9 ms 10 ms TenGigE0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.178.97]
6 160 ms 160 ms 160 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 294 ms 216 ms 224 ms 149.6.98.5
8 161 ms 289 ms 252 ms te7-2.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
9 161 ms 161 ms 161 ms te1-2.mpd01.lon01.atlas.cogentco.com [130.117.3.225]
10 160 ms 161 ms 161 ms 149.6.2.194
11 249 ms 250 ms 250 ms 196.43.18.201
12 250 ms 250 ms 250 ms ash-ip-dir-equinix-ge-1-0-2.telkom-ipnet.co.za [196.43.9.166]
13 251 ms 250 ms 249 ms ash-ip-dir-equinix.telkom-ipnet.co.za [196.43.9.245]
14 408 ms 407 ms 410 ms 196.43.18.133
15 424 ms 424 ms 423 ms 196.43.39.150
16 686 ms 693 ms 640 ms south-african-weather-services-gw.telkom-ipnet.co.za [196.25.5.222]
Trace complete.
Last edited:
DCBloodHound
Senior Member
port recreate helped
jitter is back to normal.
jitter is back to normal.
gregmcc
Honorary Master
Wow - nntp has never been this bad before. 10Kbps the whole day 
port recreate helped
jitter is back to normal.
How do you do that? *edit* I mean the port recreate.
Last edited:
I'm done with MWEB! After a month of dealing with mweb ops nothing has changed... Constant blank page loads, constant timeouts, pathetic speeds. I've had telkom recreate my port nearly 10 times by now, i've tried 3 routers. I've had it. I'm cancelling monday morning. All I got told by mweb ops is that my attenuation is really high, its always been high and I've never had any problems before the start of this year. You know what I just think my account is just shaped to hell and back, which is weird since I'm not a super heavy downloader, my usage is around 70GB a month.
I'm on a capped afrihost account now and I havent had a single damn issue the whole time i've been on it, I'm torrenting and browsing at the same time and its faster than jsut browsing alone with the mweb account. My torrent speeds are 300+ whereas i couldnt even get 100 with mweb. Streaming youtube vids actually works and wow I can actually log into steam and download at full speed...
When I first signed up MWEB was great, its was perfect for what I needed too bad like everything else in SA, its gone to ****. I'm done...
I'm on a capped afrihost account now and I havent had a single damn issue the whole time i've been on it, I'm torrenting and browsing at the same time and its faster than jsut browsing alone with the mweb account. My torrent speeds are 300+ whereas i couldnt even get 100 with mweb. Streaming youtube vids actually works and wow I can actually log into steam and download at full speed...
When I first signed up MWEB was great, its was perfect for what I needed too bad like everything else in SA, its gone to ****. I'm done...
- Joined
- Apr 13, 2010
- Messages
- 10,689
- Reaction score
- 7
Hi Coldon
I can assure you that MWEB do not shaped individual customers, shaping changes at different times of the day and is dynamic based on the demand on the network.
Please allow me to arrange for our specialist to contact and assist you, it might be possible that we have overlooked something. We care about our customers and would not want to loose you.
Pleas confirm if I can go ahead and schedule the call for tomorrow.
Kind regards
MWEB Operations
jasonchrome
Banned
- Joined
- Jan 26, 2011
- Messages
- 52
- Reaction score
- 0
AKA if u don't like it tsek.
7th day adventist church
Well-Known Member
- Joined
- Nov 4, 2009
- Messages
- 185
- Reaction score
- 0
Right well I am not experiencing problems with streaming video, only audio. Like I said, I can view HD clips on youtube without issue, but trying to download an MP3 file from itunes or even just trying to listen to sample songs ends up with the player having to rebuffer every 2 seconds. Downloading a 10MB mp3 takes 30-40 minutes. Something is very clearly limiting my connection speed to itunes. Please have your technical team look into this matter.
For the past couple days I've been getting packet loss. My initial suspicion was that it was Telkom, so I phoned them up and got them to check everything out. I was guessing line damage or congestion/damage at the exchange. They replaced a few things, but my line and exchange is in excellent condition (a rare situation indeed). I'm also only one of two 4mb users at my exchange, so its not a congestion problem.
Its an on and off problem, some nights its fine, some nights it rears it's ugly head, but it always starts 8pm+ and stops at about 5am-9am. When it does rear its head, anything latency sensitive craps out, huge 10-15 second spikes, then continues normally, then spikes out of control agian.
Eg.
ping www.mweb.co.za -t
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=13ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=11ms TTL=121
Reply from 196.2.63.110: bytes=32 time=13ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Request timed out.
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=16ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Request timed out.
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Ping statistics for 196.2.63.110:
Packets: Sent = 17, Received = 15, Lost = 2 (11% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 16ms, Average = 12ms
I'm trying to activate an Afrihost 1GB prepaid account to test on there to see if I can replicate the problem, they taking a while though with their whole ID verification process. Irritating how they only start this process after you've paid, anyway.
Obviously, this could still very well be on Telkom's end, but I'm starting to suspect it might, just might be something going on with Mweb. I'm in Cape Town, Bellville, Ridgeworth.
Edit: My line attenuation and noise margin is also good. 30db and 21db.
Edit2: Just got an Axxess account activated, stopped my router from dialing out and dialed the connection out from my machine. Still packet loss. In otherwords, *uck you Telkom. Guess I need to start harrassing the hell out of them again, this time with more rage.
Its an on and off problem, some nights its fine, some nights it rears it's ugly head, but it always starts 8pm+ and stops at about 5am-9am. When it does rear its head, anything latency sensitive craps out, huge 10-15 second spikes, then continues normally, then spikes out of control agian.
Eg.
ping www.mweb.co.za -t
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=13ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=11ms TTL=121
Reply from 196.2.63.110: bytes=32 time=13ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Request timed out.
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Reply from 196.2.63.110: bytes=32 time=16ms TTL=121
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Request timed out.
Reply from 196.2.63.110: bytes=32 time=12ms TTL=121
Ping statistics for 196.2.63.110:
Packets: Sent = 17, Received = 15, Lost = 2 (11% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 16ms, Average = 12ms
I'm trying to activate an Afrihost 1GB prepaid account to test on there to see if I can replicate the problem, they taking a while though with their whole ID verification process. Irritating how they only start this process after you've paid, anyway.
Obviously, this could still very well be on Telkom's end, but I'm starting to suspect it might, just might be something going on with Mweb. I'm in Cape Town, Bellville, Ridgeworth.
Edit: My line attenuation and noise margin is also good. 30db and 21db.
Edit2: Just got an Axxess account activated, stopped my router from dialing out and dialed the connection out from my machine. Still packet loss. In otherwords, *uck you Telkom. Guess I need to start harrassing the hell out of them again, this time with more rage.
Last edited:
DCBloodHound
Senior Member
DCBloodHound
Senior Member
install net limiter and start it as soon as you get the packet loss.check which app's are connecting to the internet.
Do you also get packet loss on other Pc's on the network or only on your current one.
it could be that some scheduled program starts at some point that's using the internet (like utorrent or P2P programs)
- Status