MWEB Uncapped Subscribers Feedback

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MWEB OP, signed up for MWEB 4mb Uncapped Unshaped last night and still waiting for my SMS?
 
not only myBB, news server is almost completely dead since this morning and the MWEB network status page seems to have crashed a little bit.

C:\Windows\System32>tracert mybroadband.co.za

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 2 ms 2 ms <1 ms 192.168.1.254
2 578 ms 69 ms 69 ms 41-133-104-1.dsl.mweb.co.za [41.133.104.1]
3 65 ms 61 ms 478 ms Te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 185 ms 71 ms 273 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 251 ms 83 ms * TenGigE0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 204 ms 261 ms 225 ms 196-28-178-137.adsl.mweb.co.za [196.28.178.137]

7 395 ms 223 ms 434 ms 196-28-178-142.adsl.mweb.co.za [196.28.178.142]

8 72 ms 67 ms 64 ms 196.44.0.75
9 120 ms 92 ms 135 ms ct-cr-1--tb-cr-1-a.mtnns.net [196.44.31.211]
10 277 ms 452 ms * tb-cr-1--ct-cr-1-a.mtnns.net [196.44.31.210]
11 220 ms 108 ms 109 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

12 408 ms 267 ms 276 ms 196.44.31.97
13 740 ms 574 ms 650 ms 196.30.1.21
14 162 ms 89 ms 344 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
15 163 ms 336 ms 211 ms 196.30.213.108
16 862 ms 1064 ms 433 ms 41.72.136.53
17 1567 ms 1933 ms 1518 ms mybroadband.co.za [41.203.21.137]

Trace complete.

C:\Windows\System32>ping mybroadband.co.za

Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=936ms TTL=51
Reply from 41.203.21.137: bytes=32 time=276ms TTL=51
Reply from 41.203.21.137: bytes=32 time=889ms TTL=51
Reply from 41.203.21.137: bytes=32 time=795ms TTL=51

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 276ms, Maximum = 936ms, Average = 724ms

Edit: wikipedia times out

Edit2: nvm called mweb and got the problem solved
 
Last edited:
Everything redone and sorted out. Can't wait to get home to try my uncapped UNSHAPED 4MB account

*Hope I will not be let down*
 
I'm done with Mweb. Had a really good experience when I was switched to an Unshaped trial last week, but once it switched back to the Shaped account I realised how bad even my HTTP experience had become. Last night was terrible...nothing but timeouts and slow loading pages with no downloads on the go at the same time. Unshaped Uncapped is great, but I'm not paying an extra R200p/m for decent service.

Anybody know if I can cancel online or do I need to phone them again?
 
MWEB Operations said:
MOrning Coldon

It seems as you only have a problem with P2P downloads, as we do not shape gaming traffic; you are also on a shaped account.

NNTP and other P2P type activities are managed on our uncapped shaped products and available bandwidth for these services is contended with other P2P users.

This means that speeds can fluctuate from time to time and while we always strive to give as much bandwidth as possible to these services we make no guarantees about how well they will perform.

This has been discussed extensively on these forums and my recommendation to all P2P users is to consider the overall amount of bandwidth you have used for the month, rather than speed watch on a daily basis.

If you require the immediacy of line speed transfers for your P2P needs then I would urge you to consider moving to an unshaped product.




Are you still having connectivity issues?

Kind regards,
MWEB Ops
Click to expand...

Mine never fluctuates - it's always slow. Always.
 
ZeeCPT said:
Mine never fluctuates - it's always slow. Always.
Click to expand...

Check from 1am to about 4am - thats the only time you get any decent speed from NNTP (Not sure about P2P)
At other times they apply heavy shaping in stepped intervals. ie at 6pm then give you a little more bandwidth, then again at 8pm, 10pm, then reverse the process at 6am.
 
Last edited:
gregmcc said:
Check from 1am to about 4am - thats the only time you get any decent speed from NNTP (Not sure about P2P)
Click to expand...

I have been - sometimes it's going at 80kB/s, other times at 39kB/s. Once it went up to between 130kB/s and 150kB/s, but other than that, 80kB/s and below :/
 
Iwojima said:
I'm done with Mweb. Had a really good experience when I was switched to an Unshaped trial last week, but once it switched back to the Shaped account I realised how bad even my HTTP experience had become. Last night was terrible...nothing but timeouts and slow loading pages with no downloads on the go at the same time. Unshaped Uncapped is great, but I'm not paying an extra R200p/m for decent service.

Anybody know if I can cancel online or do I need to phone them again?
Click to expand...

Hi Iwojima

We regret loosing you as a customer. If your HTTP Downloads are not at the speeds that you would prefer them to be for a shaped account, your only other option would be to get a capped or unshaped account.

Kind regards
MWEB Operations
 
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