MWEB Uncapped Subscribers Feedback

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Mephisto_Helix

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Jan 29, 2008
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Forgot to add .......... it's never a long lasting thing. It can last from 5 mins to an hour but it has yet to last longer.
 

AceTechDS

Active Member
Joined
Jun 17, 2008
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96
anyone having slows speeds with mweb news servers?? been swopping btw 196.28.78.229 Ip then swopped to news.mweb.co.za .
its downloading again but not at the speeds that I was previously getting???
 

AceTechDS

Active Member
Joined
Jun 17, 2008
Messages
96
was avg about 50kbps and more on my line then it dropped to 20kbps and I cannot connect to 196.28.78.22
 

nelis

Expert Member
Joined
Jul 2, 2006
Messages
2,266
MWeb premier department not answering their phones. Been holding for 20min. Really this is not what we call service. My business adsl account is very slow and I need mweb to fix it right away. Otherwise I have to tell my client we can't help them today they must wait till tomorrow and we might loose our clients

our business and home adsl is always failing at the same time and it's going to diffirent exchange points so not a Telkom issue. I would like a explanation today. We can't spend R2K for a service we not getting. Please can MWEB help me right away!!!!!!
 

nelis

Expert Member
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Jul 2, 2006
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2,266
Mweb must try to set a record for themself. Go one week without any issues
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
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10,689
MWeb premier department not answering their phones. Been holding for 20min. Really this is not what we call service. My business adsl account is very slow and I need mweb to fix it right away. Otherwise I have to tell my client we can't help them today they must wait till tomorrow and we might loose our clients

our business and home adsl is always failing at the same time and it's going to diffirent exchange points so not a Telkom issue. I would like a explanation today. We can't spend R2K for a service we not getting. Please can MWEB help me right away!!!!!!

Hi Nelis,

As mentioned, I have logged this through to our Business department and they will be in contact with you regarding your query. I will follow up with them as to when they will be contacting you.

Regards,
MWeb Guy
 

Rohan

Senior Member
Joined
Mar 12, 2008
Messages
984
anyone have speed problems today? Can't even stream from youtube it takes forever to buffer on 4m.
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
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10,689
anyone have speed problems today? Can't even stream from youtube it takes forever to buffer on 4m.

Good Morning Rohan

There are no reported outages at the moment; have you tried rebooting your router. Please also inbox me your MWEB email address and I will look into this from my side.

Kind regards, MWEB Guy
 

Rohan

Senior Member
Joined
Mar 12, 2008
Messages
984
will do when I get back, am going out now to family and if it is still the same I will drop you a pm.
 

Mephisto_Helix

Resident Postwhore
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Jan 29, 2008
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Sigh, the every-few-days latency is back again ...... in my whole list of servers it ranges from 28-120, I can't even begin to understand that.
 

Looney

Executive Member
Joined
Nov 18, 2009
Messages
5,348
Im experiencing very slow speeds today, dunno what has happened. But websites take very long to load and downloads are also at a halt.
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
Im experiencing very slow speeds today, dunno what has happened. But websites take very long to load and downloads are also at a halt.

Hi Looney,

I will be looking into this and will provide you feedback shortly.

Regards,
MWEB Guy
 

Rohan

Senior Member
Joined
Mar 12, 2008
Messages
984
Here too. Local sites seems fine but everything international are extremely slow, again.
 
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