MWEB Uncapped Subscribers Feedback

Status
Not open for further replies.
900ms in World of Warcraft in game, with Battleping. Completely useless...
 
For the past week i have not been able to stream youtube vids on the lowest setting(240p). download speeds are under 20kB/s from websites such as cnet, nvidia and ati but for some reason downloads from apple (iphone updates) where around 6000kB/s. thats strange since i have a standard 4mb uncapped shaped account. is this normal?
 
mweb shaping so bad that even unshaped users are affected lol.

i'm just glad my download is done.:D
 
Paying for DSTV but only getting the SABC 1,2 & 3.

But told not to worry you have something to watch......

For the record torrents coming down at lightning speed 387 kB/s but I'm afraid to say that its not with mweb.
 
News dropped to 25kb/s sigh. How can it be full speed at 6 then 25kb/s at 9? Does not make sense, I would assume the later it gets at night the faster it would go not the other way around.
 
May so far........... 384k uncapped ;)

Code: 
Month                  Incoming   Outgoing      Total   Conn. time 
May 2011                69.6 GB     9.0 GB    78.6 GB 24 day 10 hr
 
Adrenalin said:
May so far........... 384k uncapped ;)

Code: 
Month                  Incoming   Outgoing      Total   Conn. time 
May 2011                69.6 GB     9.0 GB    78.6 GB 24 day 10 hr
Click to expand...

News Servers back to full speed for you I see, mine only reached full speed today for 3 weeks, , hope it lasts.
 
wtf

Mweb seriously,

i can't even stream a youtube video and its 9 o clock. I understand your shaping around p2p/torrents & filesharing. But my http has gone to the dogs the last week or so.... why pay for a chev v8 when all you get is a 1.1 UNO.... come on now for **** sakes.

I have paid R6000 for a full on on-line Music production course that is based in the UK that starts on 6th June and spans 4 weeks, it has online streaming Tutorials that i need to work through throughout the month... i HOPE that this is not going to be a problem in terms of streaming 3 seconds of video every 10 minutes...
 
Last edited:
Yea the interwebs is screwed tonight, cannot stream youtube. Http is crawling :(.

Downloading the youtube vid is like 16k/s :eek:. Is youtube heavily shaped or what?
 
vaalpens said:
Dear Mweb & Mr Rudi Jansen

Will we be able to get a refund or some compensation?
I cant see how paying for almost a months faulty product can be legal ?

Warm Regards
Janneman / Vaalpens
Click to expand...

I'm afraid that refunds are not up for discussion here.

I can understand that there is a frustration level in this forum, but please understand that the users in this environment are a very tech savvy bunch and are very demanding in terms of what they want out of the network.

This is not to say that we don't take your concerns seriously and we are making every effort to address them, but the service has certainly not been unusable by any stretch of the imagination.

We are putting another small change in place tomorrow morning at 6am for both Cape Town and JHB. These are minor adjustments based on customer feedback and test results from today.

Further to this I have raised as much awareness as I can in terms of the performance of the MWEB news servers and it is being given serious consideration, but I cannot guarantee you any time lines on this so you will need to exercise some patience.

Finally on the p2p front I have noted that some of you are not happy with the performance of international nntp feeds.

This is something I am aware of and I don't believe it is a new issue.

In terms of getting a share of the p2p pool the more aggressive swarming protocols always tend to fare better.

This is again something that is under discussion with our networks team and there are some proposals on the table to look at more granular approaches to prioritizing p2p traffic, but these are solutions that have to be thought through very carefully and I cannot make you any promises as to when and how anything will be implemented on this front, but I will certainly keep it on my agenda.

This is everything I can share with you guys right now, please enjoy the rest of your evening :)
 
Odd youtube flies on axxess, soulseek actually searches where as mweb it is totally dead.

Are you guys shaping youtube?
 
Personally I dont give a damn about p2p downloads or news servers and how fast or slow they are. My main use of uncapped bandwidth is http downloads and streaming video and for this past week they have been totally unusable!! Not much has been mentioned as to why http downloads and streaming is so slow.

Ive now had to resort to using a capped data plan from axxess to just be able to download what I need to for the now. This is the first time ive ever had to resort to such measures since ive been with MWEB!
 
Last edited:
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X