MWEB Uncapped Subscribers Feedback

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eish... so slow tonight!... downloading the new nvidia drivers at 11kbs on my 4meg line.... very nice! :mad:
 
It's this page just fyi.........

Code:
What would you like to do?
Register New Account (I don't have an MWEB account yet)
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Resume Previous Signup (My signup was interrupted, but I have received an sms code)

Please sign in with your primary MWEB email address and password
E-mail Address 	
Password

I don't see any "Forgot password" there.
 
This so sad...

It been a week and a half since I last had decent internet. It has been getting worse and worse by the day. Every night astraweb goes slower and slower until it reached the point tonight where it does not connect at all.
P2p can only be used a few hours a night when shaping is lighten. Cached stuff can be downloaded from the mweb news server at 40kb on a 4 Meg line during the day or early evening.

International http is slow... does matter what site you go to.. 60kb and sometimes it spikes at a 100kb.

Mweb are not publicly admitting there is a problem...

so I ask again.. are we every gonna get back to normal.. Something happened on the mweb network on Monday 23 May 2011 at 6pm to start this. This is clearly not shaping.. but it does magically repair itself when shaping is lighten only to grind to a halt later in the day again.

I am getting really pissed off now Mweb.... FIX YOUR NETWORK......
 
Hi Adrenalin,

There is a "Forgot Password" option if you forget your password. Once you click on the link, it will ask you for email address and send you the password.

Regards,
MWEB Guy

Don't you read ? He said he has never used or setup his MWEB email. So if it sends the password to the email address then he can't get in because he doesn't know the password to set it up or access it.
On da udder hand Darren, you should focus on real support issues rather than stupidity
 
I see my black ops is screwed again. JHB area and my game doesn't want to connect.
 
my steam is intermittent. keep on going on and off. same thing as last time. going to make me mad. I also getting lot's of slow speeds on my account lately. My line is one minute slow then another minute fast. I called Telkom and logged a fault. A technician called me today to say my line is testing 100% actually my line is very good and I'm only 2KM away from exchange point.
 
+10

and on another note:

http://www.escapistmagazine.com

Videos that would take seconds to load before now take minutes.

This is why

Glasnost testing 01/01/2011 10-12pm

http://broadband.mpi-sws.org/transp...rrent&down=true&up=true&repeat=3&duration=20&


Testing protocol: FlashVideo

Results for your host (41-133-213-94.dsl.mweb.co.za - 41.133.213...):

Your ISP appears to rate limit your downloads.

Details:
Your ISP appears to rate limit your FlashVideo downloads. In our tests, downloads using control flows achieved up to 101 Kbps while downloads using FlashVideo achieved up to 167 Kbps.

.................FlashVideo flow ..control flow

Download #1 167 Kbps 5 Kbps
Download #2 148 Kbps 101 Kbps
Download #3 139 Kbps 91 Kbps


All FlashVideo and control flow transfers using port 55175
.............. FlashVideo flow ..control flow

Download #1 114 Kbps 5 Kbps
Download #2 101 Kbps 175 Kbps
Download #3 138 Kbps 121 Kbps

FlashVideo transfers using port 40803 and port 55175
................... Port 40803 ...Port 55175

Download #1 167 Kbps 114 Kbps
Download #2 148 Kbps 101 Kbps
Download #3 139 Kbps 138 Kbps

Control flow transfers using port 40803 and port 55175
.................... Port 40803.....Port 55175

Download #1 5 Kbps 5 Kbps
Download #2 101 Kbps 175 Kbps
Download #3 91 Kbps 121 Kbps
 
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How long is this going to continue!!!

It will get worse as they subscribe new members. Their view of QOS control is as ancient as the old Telkom system and their engineers maybe are from Telkom it seems. Instead of enlarging the "water" pipe feeding the lands thus increasing volume, they throttle the flow rather and thus half of the crop remains dry without water and the select crop close to the feed get most if not all of the water. Simplistic but Mweb seems to think they have the answer. Maybe to help themselves but not their customers. Maybe they should hire OpenWeb to restructure their network and fire all their "Engineers", "Technicians" and "Managers".
 
Don't you read ? He said he has never used or setup his MWEB email. So if it sends the password to the email address then he can't get in because he doesn't know the password to set it up or access it.
On da udder hand Darren, you should focus on real support issues rather than stupidity

Darren? :wtf:
 
The last couple of days have been pure bliss on Mweb. Had one or two issues over the weekend although those could have been line problems cause repeated router resets did the trick.

Thanks Mweb.
 
I was just wondering if any MWEB guys were monitoring the mybroadband speed tests results...
Mweb is not looking good at all?
In fact we are talking dial-up speeds here.
Maybe a comment from the Mweb guru's to explain why they cannot even do well on a local download?
 
This so sad...

It been a week and a half since I last had decent internet. It has been getting worse and worse by the day. Every night astraweb goes slower and slower until it reached the point tonight where it does not connect at all.
P2p can only be used a few hours a night when shaping is lighten. Cached stuff can be downloaded from the mweb news server at 40kb on a 4 Meg line during the day or early evening.

International http is slow... does matter what site you go to.. 60kb and sometimes it spikes at a 100kb.

Mweb are not publicly admitting there is a problem...

so I ask again.. are we every gonna get back to normal.. Something happened on the mweb network on Monday 23 May 2011 at 6pm to start this. This is clearly not shaping.. but it does magically repair itself when shaping is lighten only to grind to a halt later in the day again.

I am getting really pissed off now Mweb.... FIX YOUR NETWORK......

Hi fbman

Your query is still with our networks team and I will provide feedback as soon as I have more information.

Kind regards
MWEB Guy
 
my steam is intermittent. keep on going on and off. same thing as last time. going to make me mad. I also getting lot's of slow speeds on my account lately. My line is one minute slow then another minute fast. I called Telkom and logged a fault. A technician called me today to say my line is testing 100% actually my line is very good and I'm only 2KM away from exchange point.

Hi Nelis

Please advise if your experience has improved?

Kind regards
MWEB Guy
 
what about removing the shaping on warcraftmovies.com,livestream.com,ustream.com as well :|

youtube isnt the only streaming video site on the internet
 
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The last couple of days have been pure bliss on Mweb. Had one or two issues over the weekend although those could have been line problems cause repeated router resets did the trick.

Thanks Mweb.

Hi Rouxenator

Thank you for the feedback.

Kind regards
MWEB Guy
 
I was just wondering if any MWEB guys were monitoring the mybroadband speed tests results...
Mweb is not looking good at all?
In fact we are talking dial-up speeds here.
Maybe a comment from the Mweb guru's to explain why they cannot even do well on a local download?

Hi SHVAK

Please provide more information as to what exactly you are experiencing.

Kind regards
MWEB Guy
 
I'm sending in my cancellation notice at the end of this month if things don't improve soon. I'm just tired now - I don't have the energy anymore to put up with this crap.
 
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