MWEB Uncapped Subscribers Feedback

Status
Not open for further replies.
hahaha something can only stink at running if its running in the first place. A few deadzones are understandable but being ably to predict a repeated dayly deadzone to within the half-hour screams that either its not as dynamic as advertised or someone is abusing the system from the inside somehow....or everyone is simply not being told the same story and list goes on.

As for comparing the usages, the numbers in themselves are meaningless. I for one never have the same usage pattern for any two months, this includes protocols and download applications used.
 
Last edited:
Will@MWEB said:
Fair enough lordnokon, let's try and be completely transparent in both directions.

We have already openly discussed the changes implemented since the beginning of May starting with the introduction of the London traffic manager. subsequent to this we shifted the local links to a more dynamic QoS model which allows the p2p traffic to burst into available space more dynamically, but in the reverse when other traffic picks up volume it is going to force the p2p to back off more effciently and this is something as a p2p using community you guys are going to have to come to terms with, because it is not changing. Over the long haul this does in fact allow for more p2p traffic to flow through the network and this is born out by overall usage statistics so depending on network load it is possible that you will see these p2p deadspots at certain times of the day, but at other times of the day you will see more throughput than you have previously and you will find that the overnight speeds taper off more gradually in the morning.

Now in the interests of reciprocating this transparency I would like to request that everyone who is not happy with their p2p experience post their total bandwidth usage for both last month and this month so far so that we can exactly how adversely you are being affected by the new configuration. Any takers?
Click to expand...

June, 2011 714.63 13814.66 14529.29
May, 2011 1992.35 71964.15 73956.50

Boom. /thread

You can double check that in my account if you like.

Also, sc2 still feels more laggy on Mweb. But yeh basically they are saying if you do not like the new shaping policies leave mweb and go fudge yourself.
 
rambo919 said:
hahaha something can only stink at running if its running in the first place. A few deadzones are understandable but being ably to predict a repeated dayly deadzone to within the half-hour screams that either its not as dynamic as advertised or someone is abusing the system from the inside somehow....or everyone is simply not being told the same story and list goes on.
Click to expand...

individual shaping per connection based on your "preferred connection"

simple really
 
With regards to my usage i did use another account for the better part of the week i think, BUT, even so, if you double the usage I will still be short 25gig at the end of the month. I am also using HTTP instead of P2P more and still the usage cannot match what I got last month. The 0.0 times is really killing 384k connection usage.
 
hambone said:
Ha fa fa la la; Will got cross with us. See, I appreciate that the shaping is more dynamic; its given me longer hours in the morning to run at higher speeds... but now NNTP is still an issue because a couple of us are sitting with 0 KB/s; while others on torrents et al are going like the clappers (and more still are 0 KB/s on Torrent and rambo on NNTP).

Its [The shaping Policy] not quite right, but I appreciate the efforts MWEB is making here. That's why I contend that the criticism is constructive, and it would be for more constructive if people here didn't post "NNTP" stinks at the moment.
Click to expand...

No hambone not at all, but we have since as far back as I can remember we have had a very firm stance in terms of saying that the p2p experience is what it is and you need to accept that there will be good days and bad ones. Somewhere along the way though it seems that the community here lost sight of this fact so I'm just reinforcing the point.
Also just to make sure we're perfectly clear we have made adjustments to nntp already to try and give it a better fighting chance against the torrents, but ultimately it is still in the p2p category and while it's not off the radar there may not be much more we can do for it in the short term.
 
Will@MWEB said:
No hambone not at all, but we have since as far back as I can remember we have had a very firm stance in terms of saying that the p2p experience is what it is and you need to accept that there will be good days and bad ones. Somewhere along the way though it seems that the community here lost sight of this fact so I'm just reinforcing the point.
Also just to make sure we're perfectly clear we have made adjustments to nntp already to try and give it a better fighting chance against the torrents, but ultimately it is still in the p2p category and while it's not off the radar there may not be much more we can do for it in the short term.
Click to expand...

What if there is consistently only bad days ?
 
Will@MWEB said:
No hambone not at all, but we have since as far back as I can remember we have had a very firm stance in terms of saying that the p2p experience is what it is and you need to accept that there will be good days and bad ones. Somewhere along the way though it seems that the community here lost sight of this fact so I'm just reinforcing the point.
Click to expand...

Thats because with p2p and nntp in particular MWEB has always been like a falsely inviting woman, she flaunts herself in your face and promises you the world ten times over at the same time as saying you will never have her.....its understandable that people will become confused.
 
Will@MWEB said:
No hambone not at all, but we have since as far back as I can remember we have had a very firm stance in terms of saying that the p2p experience is what it is and you need to accept that there will be good days and bad ones. Somewhere along the way though it seems that the community here lost sight of this fact so I'm just reinforcing the point.
Also just to make sure we're perfectly clear we have made adjustments to nntp already to try and give it a better fighting chance against the torrents, but ultimately it is still in the p2p category and while it's not off the radar there may not be much more we can do for it in the short term.
Click to expand...

Granted, and I too have said time and time again that its a shaped service and you should look at total pull for the month, not your speed right now and so forth. I agree, people need to understand that the service is shaped and I agree the expectations for some people is that it is only shaped for a couple of hours in the day; which is wrong.

That said, sympathies to those with the problem being experienced currently: namely that NZB is making connections but the throughput is literally 0.0KB/s. Now; shaped we can all understand; but when this happens there is definitely an issue with how that policy is being implemented, maybe a typo dictating that between 1230PM and 7PM the speed on news is NULL/ZERO.

I can appreciate too that your efforts to give NNTP a bit of a kick up the arse is useful, but I guess I am saying that 0.0KB/s is not the same as 'my speeds they are so slow!' generic rants. There is still a problem here that hasn't been solved by the network team's tweaking.

PS- Page is 888, my post count 777 (small things)
 
Last edited:
Will@MWEB said:
Snip

Now in the interests of reciprocating this transparency I would like to request that everyone who is not happy with their p2p experience post their total bandwidth usage for both last month and this month so far so that we can exactly how adversely you are being affected by the new configuration. Any takers?
Click to expand...

Hi Will,

NetWorx Monthly Report

Month Received..................... Sent......................... Total
2011 Jun 169.01 GB .................. 84.35 GB......................... 253.36 GB = Openweb
2011 May 56.33 GB... ................ 4.10 GB........................ 60.43 GB = Mweb
2011 Apr 130.06 GB................. 6.01 GB...................... 136.07 GB = Mweb
2011 Mar 103.78 GB.................. 16.37 GB................................ 120.15 GB = Mweb
2011 Feb 87.88 GB.................... 21.13 GB.............................. 109.00 GB
2011 Jan 194.28 GB.................. 30.95 GB....................... 225.22 GB
2010 Dec 40.63 GB................... 0.80 GB.......................... 41.43 GB
2010 Nov 43.88 GB................. 0.55 GB.............................. 44.43 GB
Total 825.85 GB.................... ..... 164.25 GB................................... 990.10 GB
 
Last edited:
Wow Cosmic_nomad your drop was insane from April to May and then such an amazing jump on Openweb, care to share with us on which openweb package you are?
 
Will@MWEB said:
Fair enough lordnokon, let's try and be completely transparent in both directions.

We have already openly discussed the changes implemented since the beginning of May starting with the introduction of the London traffic manager. subsequent to this we shifted the local links to a more dynamic QoS model which allows the p2p traffic to burst into available space more dynamically, but in the reverse when other traffic picks up volume it is going to force the p2p to back off more effciently and this is something as a p2p using community you guys are going to have to come to terms with, because it is not changing. Over the long haul this does in fact allow for more p2p traffic to flow through the network and this is born out by overall usage statistics so depending on network load it is possible that you will see these p2p deadspots at certain times of the day, but at other times of the day you will see more throughput than you have previously and you will find that the overnight speeds taper off more gradually in the morning.

Now in the interests of reciprocating this transparency I would like to request that everyone who is not happy with their p2p experience post their total bandwidth usage for both last month and this month so far so that we can exactly how adversely you are being affected by the new configuration. Any takers?
Click to expand...

I have no issues with shaping certain [protocols, but why are things like Steam etc affected by this? I have to now do game updates while I am sleeping, where previously these updates could be done anytime opf the day, and I am downlaoding from the Cape Town Mweb server, according to Steam.

Was this change mentioned or made public knowledge, and the tone of the email?
 
One moment it's working and then suddenly, ZAP! I have to switch to Afrihost.

This webpage is not available
The server at mybroadband.co.za can't be found, because the DNS lookup failed. DNS is the web service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.
Here are some suggestions:
Reload this web page later.
Check your Internet connection. Reboot any routers, modems, or other network devices you may be using.
Check your DNS settings. Contact your network administrator if you're not sure what this means.
Try disabling network prediction by following these steps: Go to Wrench menu > Options > Under the Hood and deselect "Predict network actions to improve page load performance." If this does not resolve the issue, we recommend selecting this option again for improved performance.
Try adding Google Chrome as a permitted program in your firewall or antivirus software's settings. If it is already a permitted program, try deleting it from the list of permitted programs and adding it again.
If you use a proxy server, check your proxy settings or check with your network administrator to make sure the proxy server is working.
If you don't believe you should be using a proxy server, try the following steps: Go to Wrench menu > Options > Under the Hood > Change proxy settings > LAN Settings and deselect "Use a proxy server for your LAN."
Click to expand...
 
Will@MWEB said:
No hambone not at all, but we have since as far back as I can remember we have had a very firm stance in terms of saying that the p2p experience is what it is and you need to accept that there will be good days and bad ones. Somewhere along the way though it seems that the community here lost sight of this fact so I'm just reinforcing the point.
Also just to make sure we're perfectly clear we have made adjustments to nntp already to try and give it a better fighting chance against the torrents, but ultimately it is still in the p2p category and while it's not off the radar there may not be much more we can do for it in the short term.
Click to expand...

This doesn't seem to address the issue at hand. I understand that there is a lot of generic "oh my balls why is mweb so slow!!!" complaining as soon as speeds drop for someone who has been doing 400kb/s for the past 10 hours, but this is different. I use UsenetServer to download internationally. I have been using this service on MWEB for 10 months or so and have never complained when it was slow for some periods, but since last week Monday something was definitely changed and I think it might have been specifically targeted at UsenetServer. Trying to connect to the server resulted in timeouts for the majority of the day until 2am at night. This past weekend was shaped in the same way, so "office hours shaping" doesn't make sense. In fact, Sunday night the "shaping" simply didn't stop. It's now the 4th day of complete 0.0kb/s at all times of the day, with a few random spikes to 2kb/s on rare occasions.

Users on Astraweb and Easynews etc at least seem to receive some respite from 0.0 at times, but this is not the case with UsenetServer. Can you confirm that this "dynamic shaping" is working correctly? 0.0kb/s 24 hours a day is how it's supposed to work? I should just use torrents? The reason this irks me is because I actually pay for this international news server to have much longer binary retention. MWEB's 200 day limit doesn't cut it.

Is the official stance that everything is working correctly and 0.0kb/s won't change in the short term? An honest answer would be appreciated so that I can stop wasting both my and your time asking about it.

Also, as a poster above mentioned, Steam downloads have been incredibly slow lately - even at night. Getting a game off steam takes multiple days.
 
Sillicur said:
Wow Cosmic_nomad your drop was insane from April to May and then such an amazing jump on Openweb, care to share with us on which openweb package you are?
Click to expand...

1024k Standard Uncapped - Data Account Only. Price: R359 at the moment but moving on to the gold end of the month....

I'm sure my line from the house to the pole outside is glowing red on the weekends. :)
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X