MWEB Uncapped Subscribers Feedback

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Hazard

Well-Known Member
Joined
Sep 5, 2007
Messages
117
I also still cannot download anything from the news server (news.mweb.co.za) for quite a few months now... I just checked to see if it works on my telkom account and its works no problem. Only with MWEB can I not connect or download from the news servers or from fileservers

Please help
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
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10,689
soz for my ranting MWEB Guy, but it is frustrating going from 384 to 1 meg and thinking the net will "steam" much better than before - I am not getting disconected but my speed is very, very slow - cannot even open speedtest to run a test and I have tried every trick in the book, reseting router\pc etc

Now even MyBB takes about 15-30sec to load a page.

Thanks for your feedback guys; I hope that all the upgrades we process this week resolves your current lantecy issues.

Bar_Rat, I have re-authenticated your account; please reboot your router and PC for 30min and please provide me the relevant feedback. (interim measure)
 
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MWEBHelp

MWEB Representative
Company Rep
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Apr 13, 2010
Messages
10,689
Frustrating not being able to access fileserve.com and other download servers... I make use of those servers alot to share files!

When will this be working normally again?

I also still cannot download anything from the news server (news.mweb.co.za) for quite a few months now... I just checked to see if it works on my telkom account and its works no problem. Only with MWEB can I not connect or download from the news servers or from fileservers

Please help

Evening Hazard, are you not able to access the news server at all? Are you getting any specific error messages? Please also provide me your MWEB email address.
 

Hazard

Well-Known Member
Joined
Sep 5, 2007
Messages
117
Hi there... yes, cannot connect to it... it says it cannot connect to news.mweb.co.za. Normally I get an unexpected error
 

nelis

Expert Member
Joined
Jul 2, 2006
Messages
2,262
I get a ping of 100 to a black ops server in jhb. I 'm in pta btw and use t get a ping of 25-32
 

Mephisto_Helix

Resident Postwhore
Joined
Jan 29, 2008
Messages
29,722
It's disgusting that on a Friday night, one cannot play any clannies or anything else because of an ISP timing out every 3 minutes. Seriously, please fix the damn problem.
 

nelis

Expert Member
Joined
Jul 2, 2006
Messages
2,262
I gave up on black ops. Getting a 100ms ping and then the gaming manager tells me he can't see why i have the issue but still i have the issue. This is so BS please fix the f**king issue
 

Anthro

Expert Member
Joined
Jun 13, 2006
Messages
3,560
WTH, I cannot even browse local sites, or game ! - using alternate account to post this.
Not worth the money Ive been shelving out for this service, im sorry to say.
 

Qrox

Expert Member
Joined
Sep 6, 2008
Messages
1,443
Torrents reach about 20kbs at the moment. Guildwars downloader also only manages to get 30kbs.
 

Bar_Rat

Senior Member
Joined
Aug 24, 2010
Messages
821
This is a tracert to MyBB

C:\Users\Bar_Rat>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 11 ms 11 ms 41-133-68-1.dsl.mweb.co.za [41.133.68.1]
3 23 ms * 23 ms tengig-0-0-0-107.vic-ipc-1.mweb.co.za [196.22.16
9.158]
4 * 22 ms 22 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 28 ms * 26 ms TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.16
9.241]
6 23 ms * * g-0-3-vic-jinx-2.mweb.co.za [196.22.163.1]
7 22 ms 22 ms 23 ms static161-134.netactive.co.za [196.22.161.134]
8 27 ms 27 ms * jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 27 ms * 26 ms 196.44.31.99
10 24 ms * 23 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.2
2]
11 * 24 ms 24 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
12 25 ms 26 ms * core-router1.jnb2.host-h.net [196.30.213.108]
13 * 26 ms 42 ms 41.72.136.53
14 25 ms 24 ms 25 ms mybroadband.co.za [41.203.21.137]

Trace complete.
 

hschutte

Well-Known Member
Joined
Apr 26, 2006
Messages
438
Seriously? Once again we are stuck on dial up speeds! Why did I even bother with a 4mb line?

And as usual MWeb has NOTHING on their network status page to explain what's going on. And the call centre is closed because at 22:00 the world shuts down and only restarts again at 8am the next morning right?
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
Same here, it took me over a minute to load this page and another minute to get to the reply to thread page.

Hi
We did have a slight dip in connectivity but everything should be in order now.

Regards
MWEB Guy
 
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