MWEB Uncapped Subscribers Feedback

[RogueRunner]

Oh for pete's sake MWEB sort out your shaping rules!!!! This is farking ridiculous!! 4MB line!!!!

 

[flashvc]

I agree. I switched to MWeb "4096kbps" but it does not even come close to that. I have 6 concurrent SFTP downloads running (standard ssh port 22) and they total up to 900kbps. While they're running, my connection is so slow even local site browsing is frustrating. If this does not get sorted, I'm switching back to Afrihost shaped per GB.

 

[hambone]

Someone Broke the Internet!

Okay, thats a bit dramatic... but have a look at these:

Tracing route to www.facebook.com [165.165.39.203]
over a maximum of 30 hops:

  1     3 ms     1 ms     2 ms  . [192.168.2.1]
  2     *        *        *     Request timed out.
  3     *     1015 ms  1029 ms  tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.16
3.206]
  4   605 ms   687 ms   442 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5   744 ms   759 ms  1225 ms  tengig-0-0-0-0-12.vic-up-1.mweb.co.za [196.22.16
9.241]
  6   571 ms   848 ms   992 ms  rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.8.
249]
  7   921 ms   843 ms  1281 ms  rrba-ip-lir-1-gig-0-0-0.telkom-ipnet.co.za [196.
43.8.198]
  8   898 ms  1014 ms   861 ms  196.43.26.106
  9     *      729 ms   683 ms  www.facebook.com [165.165.39.203]

Trace complete.>

Tracing route to www.l.google.com [209.85.227.105]
over a maximum of 30 hops:

  1    21 ms    20 ms    19 ms  . [192.168.2.1]
  2     *        *        *     Request timed out.
  3   764 ms   435 ms   319 ms  tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.16
9.170]
  4   362 ms   925 ms   883 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5   900 ms  1192 ms  1036 ms  tengig-0-0-0-0-12.vic-up-1.mweb.co.za [196.22.16
9.241]
  6  1083 ms   959 ms   825 ms  tengig-0-3-1-0.mid-1.mweb.co.za [196.22.169.211]

  7   884 ms  1111 ms  1177 ms  pos-0-0-0-0.lon-1.mweb.co.za [196.22.163.230]
  8  1155 ms  1246 ms   560 ms  130.117.136.1
  9  1361 ms   748 ms  1215 ms  te1-2.ccr01.lon02.atlas.cogentco.com [130.117.50
.138]
 10     *      749 ms  1044 ms  te4-2.mpd02.lon01.atlas.cogentco.com [130.117.1.
18]
 11  1228 ms  1550 ms  1255 ms  google.lon01.atlas.cogentco.com [130.117.14.90]

 12  1130 ms  1055 ms  1002 ms  64.233.175.25
 13  1188 ms  1217 ms  1299 ms  72.14.232.134
 14   851 ms  1377 ms  1266 ms  209.85.252.83
 15     *        *        *     Request timed out.
 16  1034 ms  1177 ms  1303 ms  wy-in-f105.1e100.net [209.85.227.105]

Trace complete.

This is a mare:

Any idea's guys? Gordon_R?

 

[snobee]

Man, Mweb have some terrible congestion or problems on their network. Before you leave their network, you are already get 1000ms!

 

[Rouxenator]

What is the max someone has done on mweb uncapped ?

I had 384kbps from the 19th of April until the 30th and since then 4mbps. In total I have now done 105GB (25 GB on 384kbps and 80 GB on 4mbps).

Also, have you ever got a message or call from them to back off or slow down with the downloads?

 

[mbvdl]

I am switching back to capped, unshaped... MWEB is pathetic. Ive never seen my connection crawl this much, and I gave it two months, and I was fair too, I tested other ISP accounts.
Sorry MWEB, you reap what you sow.

 

[Rouxenator]

Eish - erm - what were you downloading? Mine is awesome and HTTP is always unshapped.

 

[martin]

HTTP was crawling last night. Seemed fine this morning before I left for work.

 

[Blaze786]

I have done

Month Data Sent (MB) Data Received (MB) Total (MB)
May, 2010 16514.30 80545.46 97059.77
April, 2010 52691.10 252004.54 304695.64
March, 2010 25056.85 179592.87 204649.72
TOTAL 94262.26 512142.87 606405.13

 

[william riker]

done 103GB in the past 9 days..

http is flying..430 kb/s now

on average its 400kb/s +

 

[fragtion]

I have done

Month Data Sent (MB) Data Received (MB) Total (MB)
May, 2010 16514.30 80545.46 97059.77
April, 2010 52691.10 252004.54 304695.64
March, 2010 25056.85 179592.87 204649.72
TOTAL 94262.26 512142.87 606405.13

Proud ? (Don't worry, If I were ignorant I'd be doing the same).
And it's not just you that's driving the cost up for the rest of us (not to mention degrading the service / having MY p2p protocols shaped to ****) -- it's the others just like you, too. And to think these guys actually bothered to complain about the fair usage policies, especially of the smaller ISP's like Afrihost. What were they thinking? Honestly, with blind compulsive downloading like this, the ISP's are perfectly justified to impose the limits they do: every business needs to guarantee a profit to stay alive and continue to offer you the service. It unfortunately destroys it for the rest of us though, who can download to kingdom come, all we want (on a 4Mbit line), and still barely reach 100GB in a month.
Self-restraint/self-control are skills that come with civilized developed society, I guess. South Africa is still not ready for 'bottomless' services unless those services cost a fortune, or their supplier simply has massive reserves in capacity to cater for all the abuse.

 

[jvk]

no wonder they starting to heavily shape .... some peeps are just out to rape the interwebs

me included but i can't get decent speeds on mweb

 

[RogueRunner]

Came home early today and browsing is better, downloaded the same patch again and it was doing 150 - 200KB/s, not great (50% linespeed) but better than the previous 30KB/s

Soooooooooo, it seems during the day MWEB shapes to keep business and normal users happy and in the evenings the reverse to keep the p2p and news crowd happy!!! Farking stupid philosophy!!!

 

[fxit_man]

Came home early today and browsing is better, downloaded the same patch again and it was doing 150 - 200KB/s, not great (50% linespeed) but better than the previous 30KB/s

Soooooooooo, it seems during the day MWEB shapes to keep business and normal users happy and in the evenings the reverse to keep the p2p and news crowd happy!!! Farking stupid philosophy!!!

link to the patch so we can test our speed to see if its all of us?

 

[RogueRunner]

link to the patch so we can test our speed to see if its all of us?

http://www.digitalcombatsimulator.com/index.php?end_pos=2364&scr=products&lang=en

Tried several of the servers with the same result, admittedly none of the FTP servers.

 

[Rouxenator]

Proud ? (Don't worry, If I were ignorant I'd be doing the same).
Honestly, with blind compulsive downloading like this, the ISP's are perfectly justified to impose the limits they do:

While everything you say is true and valid (I acknowledge that) - you are forgetting one small but critical point. It is marketed as uncapped.

Yes, thats right, uncapped - not 30gb, not 100gb, not 1tb, no - uncapped! Which means if you download at max speed for a month and get 1.1TB of traffic - you are using the product that you paid for.
On the other hand if you only use 7GB in a month you should have went with a capped account because that will clearly suit you better.

If they did not call it uncapped then your rant would have been perfectly justifiable - but their marketing is what makes us want to top the 1TB download in a month. If it says uncapped, I want to go uncapped.

 

[fragtion]

If they did not call it uncapped then your rant would have been perfectly justifiable - but their marketing is what makes us want to top the 1TB download in a month. If it says uncapped, I want to go uncapped.

That's what I'm really ranting about. The average South African is obviously so used to being shafted, that when he sees "uncapped", he somehow assumes it means "download as much as you can" rather than "you're free to use without having to meticulously 'budget' your every byte, or worry about being cut off from the service when you reach your last bit of allocated usage".
Uncapped is a convenience: A potentially awesome system if the country uses it properly, but they don't. It's vulnerable to abuse, and in typical SA fashion that vulnerability is quickly exploited dry. A society with mutual respect will use the product sparingly even though it's marked as unlimited, because the truth is it isn't completely unlimited: there is no such thing as a free lunch -- the bandwidth has to come from somewhere: and it does, a limited pipe. So when one person saturates a 20:1 contention ratio by maxing out their 4Mbit line 24/7, that means 1 of 3 things: either 1) he needs to be throttled, or 2) he's left un-throttled at the expense of everyone else, or 3) the price goes up so the service provider can buy a bigger pipe.
I can understand your side of the argument: "They advertise and promote the account as unlimited, so there should be no problem if I open the tap completely". I agree this kind of marketing needs a change, but I think that can only happen when uncapped becomes the standard, so they don't have to discriminate between products being "capped" or "uncapped" at all - then they won't have to say "uncapped" and have the customer deceived into thinking they're almost being compelled to download more than they would otherwise. The idea is to have a standard 'line-speed' package, which is uniform and 'uncapped' for everyone (although that should be assumed and omitted), and protected by a fair-usage rolling threshold of about 50GB per week... sustainable if you ask me.

 

[Rouxenator]

The problem with fair usage and rolling thresholds are they implicitly apply a cap on something that is uncapped. The physical cap on a 4mbit/s line is about 1.1tb in a month. It is impossible for the line to handle more data in a calendar month due since it is operating as maximum capacity. As soon as you introduce a rolling threshold of say 50GB per week you end up with a cap of 7.1GB per day, or if you look at it from a line speed point of view : a 850kbps connection. Someone paying for 4mbps uncapped access might not be to happy if they realize this.

But to meet you half way, this will die out eventually and while a few of us have the need to download all we can get now it is not a given that we will keep on doing this forever. You must also understand that some of us come from high cost brackground. I paid R49,000 (yes, almost 50 grand) over two years and did 491GB in that time. I now have the chance to make up for that...

 

[Tanya35]

What is the max someone has done on mweb uncapped ?

I had 384kbps from the 19th of April until the 30th and since then 4mbps. In total I have now done 105GB (25 GB on 384kbps and 80 GB on 4mbps).

Also, have you ever got a message or call from them to back off or slow down with the downloads?

The message is sent in the form of slow speeds longer into the night I presume.

 

[hambone]

Poor Latencies v2

Please can MWEB fix this?!

Tracing route to cl3www.m-net.co.za [196.28.65.145]
over a maximum of 30 hops:

  1     3 ms     2 ms    10 ms  . [192.168.2.1]
  2     *        *        *     Request timed out.
  3   777 ms   813 ms   822 ms  tengig-0-0-0-107.vic-ipc-1.mweb.co.za [196.22.16
9.158]
  4   607 ms   557 ms   311 ms  vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
  5   194 ms   110 ms    89 ms  tengig-3-1.vic-core-sw1.mweb.co.za [196.22.169.6
6]
  6   276 ms   138 ms   676 ms  135.75.28.196.netactive.net [196.28.75.135]
  7   529 ms   759 ms   362 ms  192.168.196.17
  8    99 ms   128 ms   147 ms  CL3www.m-net.co.za [196.28.65.145]

Trace complete.