pmurgs
Well-Known Member
Ok Kosmik that sounds like something we should look at. I have Bad Company 2 installed here - I will run some tests myself and see if we can replicate your experience and get to grips with what's causing it. Can you inbox me your contact details and some idea of your availability in case I need to get you to assist with some testing?
Thanks
MWEB Operations(Tech Manager)
I can confirm this is the case. The shaping mweb does on the network during office hours, can be so bad that getting the BC2 server list for africa can time out after 30 odd seconds, forcing me to have to login to the EA BC2 server again and try get the server browser list again. The shaping during office hours during heavy network load can also force you to be kicked from BC2 and forced to login with EA again, when BC2 periodically sends some packets to the master EA servers and this times out due to mweb shaping. I don't mind struggling to get the server list, but being disconnected mid game was very frustrating.
To get around this, I have starting using a webafrica prepaid account as a secondary internet connection run concurrent to my mweb connection. The webafrica prepaid account is only used to route packets on my network heading the the EA master subnet overseas (rest of the packets go through mweb) and now the server browser list responds quickly during the day during office hours and no more random disconnects due to "lost connection to EA".
Very rarely, the shaping due to network load on mweb can be so bad, that I get a high ping (300 to 600 according to BC2) when in game during office hours, to the local saix game servers, which makes playing BC2 under these conditions an unpleasant experience. To solve this I now activate a static route on my Mikrotik RB750G to use a prepaid local only webafrica account as the pppoe connection to use for packets heading to the saix games servers subnet and then restart BC2. Then my ping drops back to the usual level of around 100 as reported by BC2.
Clearly, these are mweb network issues, as all it takes is for me to route the game data packets through another isp, without dropping my mweb connection, to solve the disconnects and heavy lag in game. I am using mweb 4mb uncapped on a 4mb line.
Last edited: