MWEB Uncapped Subscribers Feedback

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gregmcc said:
The problem is, is anyone better. What's a 512k 24x7 unshapped package going to cost?
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Its only R100 more than the shaped 4 meg... but there will additonal electiriciy costs.. as then you will have to download 24/7

I dont download 24/7
 
fbman said:
Its only R100 more than the shaped 4 meg... but there will additonal electiriciy costs.. as then you will have to download 24/7

I dont download 24/7
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The problem is with the poor downloads speeds I'm getting I find myself having to download 24x7. :(
 
gregmcc said:
The problem is with the poor downloads speeds I'm getting I find myself having to download 24x7. :(
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I agree - I am by no means a heavy downloader (usually no more than 30 - 40gb pm, and that is very seldom) but since signing up with MWEB I've had to leave downloads running through the day just to get them completed at a decent time! I understand that shaping occurs with respect to torrents, but my question remains unanswered - why are some people getting a solid 400kBps with torrents, and others crawling? My WoW latency is amazing, streaming is relatively hassle-free, so absolutely no complaints there, but torrents and often HTTP downloads are a real pain when you have a 4-meg line! MWEB Ops has tested my line and confirmed everything is fine, so the only conclusion I can reach is that I'm being shaped to pieces? Yet someone downloading 500GB pm is not? I'm confused!
 
ZeeCPT said:
I agree - I am by no means a heavy downloader (usually no more than 30 - 40gb pm, and that is very seldom) but since signing up with MWEB I've had to leave downloads running through the day just to get them completed at a decent time! I understand that shaping occurs with respect to torrents, but my question remains unanswered - why are some people getting a solid 400kBps with torrents, and others crawling? My WoW latency is amazing, streaming is relatively hassle-free, so absolutely no complaints there, but torrents and often HTTP downloads are a real pain when you have a 4-meg line! MWEB Ops has tested my line and confirmed everything is fine, so the only conclusion I can reach is that I'm being shaped to pieces? Yet someone downloading 500GB pm is not? I'm confused!
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I am amazed that you are on uncapped considering your usage.Why not use Afrihost 50GB option.It will cost you less and you get full line speed ALWAYS.I know because I moved to them from MWEB a month ago after getting fed up with the shaping on MWEB.
 
ajules said:
I am amazed that you are on uncapped considering your usage.Why not use Afrihost 50GB option.It will cost you less and you get full line speed ALWAYS.I know because I moved to them from MWEB a month ago after getting fed up with the shaping on MWEB.
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Starting to feel rather amazed myself - I guess I assumed that should the speeds be decent, that I could download a bit more without ever worrying about cap etc. But yes your suggestion is a great one! Definitely will go that route if this continues unresolved. You are in the same area as me too, so the advice is probably quite solid!
 
Chavez said:
Yes. My router periodically doesn't seem able to connect to update the IP address on DynDNS. Not sure if the problem is Mweb account related or DynDNS.
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I actually meant accessing XYZ.dyndns.com SITES themselves. The issue seems to have resolved itself.
 
ZeeCPT said:
I agree - I am by no means a heavy downloader (usually no more than 30 - 40gb pm, and that is very seldom) but since signing up with MWEB I've had to leave downloads running through the day just to get them completed at a decent time! I understand that shaping occurs with respect to torrents, but my question remains unanswered - why are some people getting a solid 400kBps with torrents, and others crawling? My WoW latency is amazing, streaming is relatively hassle-free, so absolutely no complaints there, but torrents and often HTTP downloads are a real pain when you have a 4-meg line! MWEB Ops has tested my line and confirmed everything is fine, so the only conclusion I can reach is that I'm being shaped to pieces? Yet someone downloading 500GB pm is not? I'm confused!
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going to drop you a little known fact here it seems... check your area and compare it to those who get full line speed. no rocket science needed to deduct where the *** speeds are currently, be it due to infrastructure, telkom or both. well imho i would say that that has everything to do with it.
 
Anyone else having a problem logging into Steam, or is it just me?

Edit: Nevermind, been trying for a few hours now but right after I posted this, it logged in... The hell? :S
 
been having sloppy speeds and pings all day,ping on BFBC2 is 170-500 and ping on LeagueOfLegends is 400-700 (euro server).download speed is 2kb/s on torrents and 10 kb/s on regular downloads.maybe i should switch to another ISP seeing as Mweb's service has dropped considerably.if i switch to telkom then my ping should be pretty good on SGS.
 
Nerhzelok said:
Anyone else having a problem logging into Steam, or is it just me?

Edit: Nevermind, been trying for a few hours now but right after I posted this, it logged in... The hell? :S
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M-Web's deep packet inspection is smart enough to determine if certain Steam performance keywords come up in a forum post. Upon detecting these keywords, it briefly reduces Steam shaping, providing access while ensuring increased frustration and confusion.

Fact.
 
Tharaxis said:
M-Web's deep packet inspection is smart enough to determine if certain Steam performance keywords come up in a forum post. Upon detecting these keywords, it briefly reduces Steam shaping, providing access while ensuring increased frustration and confusion.

Fact.
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:D
 
Can Mweb Ops please explain the below results to me? The ping to the Durban server is terrible (I am in Durban). These results are consistant over many weeks of testing.

Durban test server (Vodacom)


Joburg test server (CellC)


Cape Town test server (Vodacom)
 
Tracing route to youtube.com [74.125.127.93]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.800VGT [10.0.0.2]
2 20 ms 20 ms 19 ms 41-132-34-1.dsl.mweb.co.za [41.132.34.1]
3 26 ms 33 ms 28 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.1
3.218]
4 26 ms 29 ms 29 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 34 ms 30 ms 27 ms TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.1
9.225]
6 34 ms 28 ms 31 ms tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.
4]
7 247 ms 251 ms 248 ms pos0-0-2-1.lon-up-1.mweb.co.za [196.22.163.234]

8 249 ms 251 ms 248 ms 195.66.226.125
9 249 ms 251 ms 325 ms 209.85.252.76
10 329 ms 328 ms 331 ms 216.239.43.192
11 359 ms 362 ms 358 ms 216.239.46.217
12 407 ms 411 ms 406 ms 72.14.233.116
13 417 ms 416 ms 409 ms 216.239.46.208
14 410 ms 407 ms 409 ms 64.233.174.125
15 416 ms 416 ms 426 ms 216.239.46.6
16 408 ms 409 ms 408 ms pz-in-f93.1e100.net [74.125.127.93]

Trace complete.
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1132000790.png

1132002762.png

33293229.png

33293306.png


Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.800VGT [10.0.0.2]
2 113 ms 41 ms 29 ms 41-132-34-1.dsl.mweb.co.za [41.132.34.1]
3 30 ms 28 ms 21 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.16
9.146]
4 22 ms 21 ms 31 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 26 ms 33 ms 30 ms TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.16
9.241]
6 51 ms 46 ms 49 ms gig-1-0-2.cpt-hscore-3.mweb.co.za [196.22.169.42
]
7 47 ms 49 ms 51 ms Vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 47 ms 49 ms 49 ms 196-28-178-66.adsl.mweb.co.za [196.28.178.66]
9 45 ms 48 ms 49 ms 196.41.144.36
10 52 ms 49 ms 49 ms www.mweb.co.za [196.2.63.110]

Trace complete.
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Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.800VGT [10.0.0.2]
2 27 ms 19 ms 19 ms 41-132-34-1.dsl.mweb.co.za [41.132.34.1]
3 35 ms 26 ms 29 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.16
9.146]
4 28 ms 29 ms 30 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 32 ms 27 ms 31 ms TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.16
9.225]
6 30 ms 30 ms 28 ms tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.2
10]
7 253 ms 247 ms 248 ms pos0-0-2-1.lon-up-1.mweb.co.za [196.22.163.234]

8 247 ms 251 ms 248 ms 149.6.98.17
9 892 ms 327 ms 442 ms te7-2.ccr01.lon01.atlas.cogentco.com [154.54.36.
165]
10 264 ms 263 ms 270 ms te1-2.mpd01.lon01.atlas.cogentco.com [130.117.3.
225]
11 247 ms 251 ms 248 ms 149.6.2.194
12 432 ms 440 ms 440 ms rrba-ip-esr-1-gig-8-0-0.telkom-ipnet.co.za [196.
43.8.146]
13 443 ms 436 ms 440 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
14 438 ms 439 ms 441 ms nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.34]
15 438 ms 437 ms 442 ms nbsc-ip-rcache-1-vif2.telkom-ipnet.co.za [196.43
.22.222]

Trace complete.
Click to expand...

Mweb 4 mbps account with telkom 4mbps line.

seeing anything odd?
 
MWEB Operations said:
Hi Raz00m

Please PM me your MWEB account details and we will investigate your speeds.

Kind regards,
MWEB ops
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Logged an incident with mweb, got a call tonight, the guy couldn't help me, he forwarded it on to somebody else...i feel like giving up hope dude.
 
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