MWEB Uncapped Subscribers Feedback

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mccrack said:
@MWEB_OPS

It's 22:43 and according to iftop on my wireless interface i'm bouncing between 20KB -> 50KB while attempting to stream a video off gametrailers.com, isnt the shaping supposed to be relaxed at this point or is mweb squeezing every drop as much as possible before upgrading your international capacity? I can understand the shaping during your peak traffic times, but c'mon, 20KB on a 4MB account just aint cricket... Feb 0[1,2] the service was great ....
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Hi mccrack

Please PM me your account details as well as a traceroute to gametrailers.com in order for me to investigate why you are getting those speeds on a 4MB account. Is this the only site you are experiencing slow speeds with or are there others as well?

Regards,
MWEB Ops
 
An unshaped account shouldn't be shaped on any protocol/port? If they still shape news servers and torrents on those accounts that would suck?
 
MWEB Operations said:
Hi Linoman

Thank you for the feedback, I will investigate why you are having slow browsing speeds and will provide you feedback shortly.

Regards,
MWEB Ops
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Thank you

Please check your PM
 
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Only getting 120KB/s for Magicka demo on Steam. Anyone else having this issue or is it just my ADSL line? =(
 
Nerhzelok said:
Only getting 120KB/s for Magicka demo on Steam. Anyone else having this issue or is it just my ADSL line? =(
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Hi Nerhzelok

Is this the only connectivity issue you are experiencing or is it the same with browsing and email? I do have your detail on my side, I will investigate this further for you.

Regards,
MWEB Ops
 
MWEB Operations said:
Hi Nerhzelok

Is this the only connectivity issue you are experiencing or is it the same with browsing and email? I do have your detail on my side, I will investigate this further for you.

Regards,
MWEB Ops
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Everything else seems to be fine. Watched a quick youtube vid, downloaded at full speed, HTTP is also going at full speed. Stopped everything and continuing Steam download and it's going at 130KB/s right now, peak download of 280. I downloaded Team Fortress 2 a few weeks ago and it went at full 4Mbits speed. Hmmm o.o

Edit: Also, changing "download region" settings doesn't seem to help. (if that would do anything, I'm not sure)
 
Nerhzelok said:
Everything else seems to be fine. Watched a quick youtube vid, downloaded at full speed, HTTP is also going at full speed. Stopped everything and continuing Steam download and it's going at 130KB/s right now, peak download of 280. I downloaded Team Fortress 2 a few weeks ago and it went at full 4Mbits speed. Hmmm o.o

Edit: Also, changing "download region" settings doesn't seem to help. (if that would do anything, I'm not sure)
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Nerhzelok,

I PM'ed you some further information. Please keep me informed as well with regards to any further feedback.

Regards,
MWEB Ops
 
MWEB Operations said:
Nerhzelok,

I PM'ed you some further information. Please keep me informed as well with regards to any further feedback.

Regards,
MWEB Ops
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Thanks Mr. M, speeds still aren't at full speed but certainly have improved, getting between 200-340 mostly goes at around 280. ^_^
 
Nerhzelok said:
Thanks Mr. M, speeds still aren't at full speed but certainly have improved, getting between 200-340 mostly goes at around 280. ^_^
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Nerhzelok,

Awesome, glad I could be of assistance to you.

Regards,
MWEB Ops
 
Anyone in Cape Town been experiencing a slowdown? I'm getting half speed on my 384k line max, and it seems to vary from there downwards. Not torrenting or anything, just surfing really, but I just tried downloading a small file via HTTP and it won't go over 15 kb/s. Normally I'd get up to 40, but most of all it just seems very slow to respond.
 
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MWEB Operatons: My unshaped account is running MUCH MUCH better since I changed my ADSL Router. Will keep monitoring everything
 
Hi

@CTFlyer7 - Could you please pm me your MWEB account details so that I may investiagte this matter for you.

@Linoman - Thank you for the update, please keep me updated on the status of your query.


Regards,
MWEB Ops
 
Is there something wrong on Mweb network side today? Getting horrible speed, struggling to do the most basic of tasks here...
:(
Code: 
ntop-4.0.3-1-x86_64                                                         2.9M   18.1K/s 00:17:04 [#######----------------------------------------------------]  13%
18 K/s on a 4 meg line is very, very sad.... I'm a sad panda today...
 
Same here, getting between 10 - 20K/s also on 4 meg. Pages are opening very slowly.
 
Rohan said:
Same here, getting between 10 - 20K/s also on 4 meg. Pages are opening very slowly.
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MyWorld said:
Is there something wrong on Mweb network side today? Getting horrible speed, struggling to do the most basic of tasks here...
:(
Code: 
ntop-4.0.3-1-x86_64                                                         2.9M   18.1K/s 00:17:04 [#######----------------------------------------------------]  13%
18 K/s on a 4 meg line is very, very sad.... I'm a sad panda today...
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Hi MyWorld and Rohan; please PM me your mweb email addresses and I will have a look at this for you. We have no reported outages, except for the following two area's; 011 - 794 and 039 - 314.
 
gregmcc said:
Can't ping that one either, also can't traceroute to it, but if I traceroute to news.mweb.co.za I go to a different IP. Probably due to their loadbalancing. I think the IP above might be their news server in Jhb?

Try using 196.28.78.229 as your news server and see if it works.
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That unfortunately didn't work for me :( It is down for me tonight as well. Mweb Ops are you guys changing the routes to the news server in JHB?
 
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