MWEB Uncapped Subscribers Feedback

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Any idea if Mweb will be charging the same price as the old 512kb uncapped accounts, for the 1mb ones now? Or will the 512kb one just be removed?

Hi, we are continuously reviewing our product offerings and we will update our website as soon as new prices are available.
 
Update from my side - http://www.speedtest.net/result/1279156341.png This is on a 4mb shaped uncapped account.
WoW latency (everything international actually) remains an issue.


Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 21 ms 21 ms 21 ms 41-133-128-1.dsl.mweb.co.za [41.133.128.1]
3 31 ms 30 ms 31 ms tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
4 30 ms 30 ms 30 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 33 ms 34 ms 31 ms TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.169.225]
6 34 ms 32 ms 32 ms tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.210]
7 270 ms 266 ms 264 ms pos0-0-0-1.lon-up-1.mweb.co.za.175.22.196.in-add
r.arpa [196.22.175.214]
8 316 ms 311 ms 311 ms 149.6.98.5
9 309 ms 315 ms 320 ms te7-6.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
10 322 ms 313 ms 304 ms te4-4.mpd02.lon01.atlas.cogentco.com [130.117.1.134]
11 313 ms 313 ms 312 ms ldn-b4-link.telia.net [213.248.70.237]
12 442 ms 324 ms 323 ms ldn-bb1-link.telia.net [80.91.246.144]
13 349 ms 324 ms 324 ms ldn-b3-link.telia.net [80.91.247.86]
14 314 ms 315 ms 310 ms siemens-ic-119241-ldn-b2.c.telia.net [213.248.104.70]
15 313 ms 315 ms 308 ms 212.58.238.133
16 314 ms 313 ms 310 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Trace complete.
 
Any idea if Mweb will be charging the same price as the old 512kb uncapped accounts, for the 1mb ones now? Or will the 512kb one just be removed?

Hi, we are continuously reviewing our product offerings and we will update our website as soon as new prices are available.

Mweb UnCapped 512 kbps R599 All Inclusive (Data+Line)
Mweb UnCapped 512 kbps R299 Data Only + R326 Line R625
Mweb UnCapped 1024 kbps R369 Data Only + R413 Line R782

1mb Line same cost as 4mb+ line :whistle:
 
I have a question, why do i get 11kb/s on the mweb news server or NTTP services during the day and 38kb/s during the night? That points to shaping. Why the hell would you shape a 384 user to ISDN speeds. We already have such slow connections. It always worked, stopped working well a week ago. Sick and tired of it tbh.
 
I am seeing major packet loss again on international:

Code:
                                                     Packets               Pings
 Host                                              Loss%  Last   Avg  Best  Wrst StDev
 1. 41-133-88-1.dsl.mweb.co.za                      0.0%   7.0   7.0   6.4  10.2   0.8
 2. tengig-0-0-0-101.vic-ipc-1.mweb.co.za           0.0%   8.3   8.1   7.4  10.2   0.6
 3. vl-92.vic-hscore-1.mweb.co.za                   0.0%   9.1   8.7   7.8  10.6   0.5
 4. TenGigE0-0-0-0.11.vic-up-1.mweb.co.za           0.0%  12.4  11.0   9.3  15.2   1.3
 5. tengige0-3-1-0.mid-up-1.mweb.co.za              0.0%  11.5  12.5   9.6  44.8   5.1
 6. pos-1-2-0.lon-up-1.mweb.co.za                   0.0% 235.9 235.7 233.0 250.8   3.3
 7. 149.6.98.17                                     4.4% 304.7 327.4 300.3 496.6  52.7
 8. te3-4.ccr02.lon02.atlas.cogentco.com            4.4% 304.6 316.9 299.8 501.1  41.0
 9. te7-2.mpd02.lon01.atlas.cogentco.com            0.0% 306.8 319.5 298.5 492.0  45.6
10. ldn-b4-link.telia.net                           6.7% 289.5 295.6 289.5 345.9   8.8
11. ldn-bb1-link.telia.net                          2.2% 302.6 310.5 301.2 376.7  17.9
12. ldn-b3-link.telia.net                           4.4% 304.9 307.0 300.8 359.4   9.5
13. siemens-ic-119241-ldn-b2.c.telia.net            8.9% 293.8 296.3 291.9 328.6   7.5
14. 212.58.238.149                                  8.9% 306.3 307.2 300.4 364.1   9.9
15. te12-1.hsw1.cwwtf.bbc.co.uk                     2.2% 307.8 306.0 300.9 310.5   2.2
16. 212.58.255.12                                   8.9% 296.0 295.7 288.8 303.0   2.3
17. bbc-vip012.cwwtf.bbc.co.uk                      6.8% 294.4 295.5 289.4 301.9   2.2
 
Something is stuffed. My iTunes radio stream is constantly buffering and I keep on losing connections on my SSH sessions. What is going on?
 
Interesting, What did you use to measure Packet loss?

As a Windows user you can check this stat with pathping:

Code:
C:\Users\*>pathping -n www.google.com

Tracing route to www.l.google.com [196.23.168.147]
over a maximum of 30 hops:
  0  192.168.0.88
  1  192.168.0.1
  2  41.193.29.9
  3  41.193.26.133
  4  196.26.127.129
  5  196.23.27.17
  6  196.34.191.1
  7  196.26.0.188
  8  196.23.168.147

Computing statistics for 200 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           192.168.0.88
                                0/ 100 =  0%   |
  1    2ms     0/ 100 =  0%     0/ 100 =  0%  192.168.0.1
                                0/ 100 =  0%   |
  2    3ms     0/ 100 =  0%     0/ 100 =  0%  41.193.29.9
                                0/ 100 =  0%   |
  3   28ms     0/ 100 =  0%     0/ 100 =  0%  41.193.26.133
                                0/ 100 =  0%   |
  4   29ms     0/ 100 =  0%     0/ 100 =  0%  196.26.127.129
                                0/ 100 =  0%   |
  5   33ms     0/ 100 =  0%     0/ 100 =  0%  196.23.27.17
                                0/ 100 =  0%   |
  6   30ms     0/ 100 =  0%     0/ 100 =  0%  196.34.191.1
                                0/ 100 =  0%   |
  7   30ms     0/ 100 =  0%     0/ 100 =  0%  196.26.0.188
                                0/ 100 =  0%   |
  8   30ms     0/ 100 =  0%     0/ 100 =  0%  196.23.168.147

Trace complete.
 
Last edited:
Seems like traffic is now being routed over TENET?

Code:
Tracing route to www.l.google.com [155.232.240.19]
over a maximum of 30 hops:
  0  MF [192.168.1.6]
  1  192.168.1.1
  2  41-133-80-1.dsl.mweb.co.za [41.133.80.1]
  3  41-86-107-6.mweb.co.za [41.86.107.6]
  4  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5  TenGigE0-1-0-0.12.vic-up-2.mweb.co.za [196.22.169.2
  6  jx2621-1-S1-AP.mweb.net [196.22.163.5]
  7  neotel.jinx.net.za [198.32.142.24]
  8  41.160.2.86
  9  te8-1.jnb2-pe1.net.tenet.ac.za [155.232.6.78]
 10  bfn1-t200-jnb2-t95.net.tenet.ac.za [155.232.6.34]
 11  cpt1-t101-bfn1-t100.net.tenet.ac.za [155.232.6.38]
 12  gc-cpt-bree-g21-23-19.uni.net.za [155.232.240.19]

Packet loss on the NEOTEL link :(

Code:
Computing statistics for 300 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           MF [192.168.1.6]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1
                                0/ 100 =  0%   |
  2   36ms     0/ 100 =  0%     0/ 100 =  0%  41-133-80-1.dsl.mweb.co.za [41.133.80.1]
                                0/ 100 =  0%   |
  3   38ms     0/ 100 =  0%     0/ 100 =  0%  41-86-107-6.mweb.co.za [41.86.107.6]
                                0/ 100 =  0%   |
  4   38ms     0/ 100 =  0%     0/ 100 =  0%  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
                                0/ 100 =  0%   |
  5   40ms     0/ 100 =  0%     0/ 100 =  0%  TenGigE0-1-0-0.12.vic-up-2.mweb.co.za [196.22.169.2
                                0/ 100 =  0%   |
  6   38ms     0/ 100 =  0%     0/ 100 =  0%  jx2621-1-S1-AP.mweb.net [196.22.163.5]
                                0/ 100 =  0%   |
  7  ---     100/ 100 =100%   100/ 100 =100%  neotel.jinx.net.za [198.32.142.24]
                                0/ 100 =  0%   |
  8   38ms     0/ 100 =  0%     0/ 100 =  0%  41.160.2.86
                                0/ 100 =  0%   |
  9   39ms     0/ 100 =  0%     0/ 100 =  0%  te8-1.jnb2-pe1.net.tenet.ac.za [155.232.6.78]
                                0/ 100 =  0%   |
 10   47ms     0/ 100 =  0%     0/ 100 =  0%  bfn1-t200-jnb2-t95.net.tenet.ac.za [155.232.6.34]
                                0/ 100 =  0%   |
 11   65ms     0/ 100 =  0%     0/ 100 =  0%  cpt1-t101-bfn1-t100.net.tenet.ac.za [155.232.6.38]
                                0/ 100 =  0%   |
 12   63ms     0/ 100 =  0%     0/ 100 =  0%  gc-cpt-bree-g21-23-19.uni.net.za [155.232.240.19]
 
Last edited:
HI Mephisto_Helix

Please note that I cannot pick up any discrepancies on your line. Please reboot your router for atleast 30min and provide me the relevant feedback.

Kind regards,
Wayde

Reboot for 30min :confused: on Tech Helpline they Say Reboot PC + Router for 2 min :wtf: Think our Routers "Reset" button, might wear out from all the rebooting .. every time an Mweb Technician says to reboot .. :whistle: or ReCreate Port / Reset Acc Profile :wtf:
 
ok... this is now officially a circus...

Still crap playing wow on mweb UNSHAPED UNCAPPED 700ms latency USING wtfast??? cmon?

Ave download speed ... direct downloads 150kb/s... might peak for an hour at 300kb/s...
 
Yea News server on 384k line in Durban running under 10 KB/s
yes I did reboot router made no difference
normal http is fine, hotfile etc is running slightly slower than usual.
 
ok... this is now officially a circus...

Still crap playing wow on mweb UNSHAPED UNCAPPED 700ms latency USING wtfast??? cmon?

Ave download speed ... direct downloads 150kb/s... might peak for an hour at 300kb/s...

Afternoon SiDiA

Please provide me screenshots illustrating your ingame latency.
 
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