MWEB Uncapped Subscribers Feedback

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I did the test from one site offered earlier in the thread.....
***************

Is your download traffic rate limited?

Your ISP appears to rate limit your downloads.

Details:

* Your ISP appears to rate limit your HTTP downloads. In our tests, downloads using control flows achieved up to 156 Kbps (this is 15k/s) while downloads using HTTP achieved up to 407 Kbps. (40k/s max)

HTTP not shaped... my ass... youtube not shaped... your sisters ass.... good HTTP experience... RUBBISH!

i think it is certain to say, mweb needs to change something very quick.... i am considering the openweb gold account.....

Anyone know if there is a 1 month notice with mweb? cos i may need to put in the notice today then...

matshelane said:
Yes wolf man, there is a very very simple way to confirm this. If MWEB says it's not then it is. QED. They have obviously changed from implementing DPI on a fair usage basis to restricting certain protocols. Internet video would be very, very high on the list of priorities to be restricted when shaping traffic.
Ask yourself this : Would it be OK if the Post Office opened your mail, read it, and then decided that it could wait as the mail truck was full and they didn't think your mail was urgent, and then later dedcided to hide this fact from you and the sender by sending the mail back marked address unknown ?
Well that's exactly what MWEB is doing to your traffic !
Click to expand...
 
tyronnes said:
Anyone know if there is a 1 month notice with mweb? cos i may need to put in the notice today then...
Click to expand...

There is. you should have given notice yesterday though.

The CPA does state that you only need to give 20 days notice. No idea if MWEB follows this.

btw I'm also going to Openweb GOLD.
 
tyronnes said:
I did the test from one site offered earlier in the thread.....
***************

Is your download traffic rate limited?

Your ISP appears to rate limit your downloads.

Details:

* Your ISP appears to rate limit your HTTP downloads. In our tests, downloads using control flows achieved up to 156 Kbps (this is 15k/s) while downloads using HTTP achieved up to 407 Kbps. (40k/s max)

HTTP not shaped... my ass... youtube not shaped... your sisters ass.... good HTTP experience... RUBBISH!

i think it is certain to say, mweb needs to change something very quick.... i am considering the openweb gold account.....

Anyone know if there is a 1 month notice with mweb? cos i may need to put in the notice today then...
Click to expand...

OpenWeb Gold is looking very tempting for me too right now if things don't happen soon.

As far as I'm aware, you do need to give MWEB one month's cancellation notice.
 
Will@MWEB said:
You're right it doesn't and if there is a specific problem with iTunes then I will definitely have it investigated urgently.
Click to expand...

@WILL Then please have this issue investigated because thats what kind of speeds i have been getting when trying to download anything from iTunes or software updates from international websites.

I also decided to run the GLASNOST test that was posted on here by another user. I ran the test to check if my ISP is shaping my HTTP download speeds and the results are VERY telling indeed!! Not suprised to see......just more proof that shaping is indeed happening all around.

Glasnost: Test if your ISP is shaping your traffic
Results for your host (41-133-126-215.dsl.mweb.co.za - 41.133.126.215):
Is your upload traffic rate limited?

There is no indication that your ISP rate limits your uploads.
Is your download traffic rate limited?

Your ISP appears to rate limit your downloads.

Details:

* Your ISP appears to rate limit your HTTP downloads. In our tests, downloads using control flows achieved up to 150 Kbps while downloads using HTTP achieved up to 199 Kbps.

* Your ISP appears to rate limit downloads on port 52075. In our tests, downloads on port 52075 achieved up to 199 Kbps while downloads on port 51020 achieved up to 155 Kbps.

Totally unacceptable in my books........for a 4096KBps Business uncapped account!!!! :(:mad:
 
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100% agree.

I also think what mweb has done, is try too hard to block the likes of Torrific etc, that allow you to download your torrents etc via HTTP, and in the process pissed off the 90% of us who DONT use those services. FAIL

cabelosa said:
@WILL Then please have this issue investigated because thats what kind of speeds i have been getting when trying to download anything from iTunes or software updates from international websites.

I also decided to run the GLASNOST test that was posted on here by another user. I ran the test to check if my ISP is shaping my HTTP download speeds and the results are VERY telling indeed!! Not suprised to see......just more proof that shaping is indeed happening all around.

Glasnost: Test if your ISP is shaping your traffic
Results for your host (41-133-126-215.dsl.mweb.co.za - 41.133.126.215):
Is your upload traffic rate limited?

There is no indication that your ISP rate limits your uploads.
Is your download traffic rate limited?

Your ISP appears to rate limit your downloads.

Details:

* Your ISP appears to rate limit your HTTP downloads. In our tests, downloads using control flows achieved up to 150 Kbps while downloads using HTTP achieved up to 199 Kbps.

* Your ISP appears to rate limit downloads on port 52075. In our tests, downloads on port 52075 achieved up to 199 Kbps while downloads on port 51020 achieved up to 155 Kbps.

Totally unacceptable in my books........for a 4096KBps Business uncapped account!!!! :(:mad:
Click to expand...
 
matshelane said:
Deep packet inspection ? What are you ? The flipping CIA ? It's still a debatable point whether DPI is a neutral technology or invades one's privacy. If you were really using DPI as it should be used then nobody would be having these issues and half the email spam I get through my MWEB address would be filtered out. I think you people fall into the categort of ISP's that are attempting to monetize your gateway position between subscribers and the internet by monitoring online behaviour and using it to serve up targeted ads. Revenue generation is the sole purpose of DPI usage by ISP's ( according to Forrester). What you guys are doing goes waaay beyond the intent of DPI . Ultimately the aim is far more sinister .... to block access to services that compete with your own current and planned revenue generation models. You can't even get the basics right of a per-user bandwidth fairness (which is what DPI should do) .... otherwise my measly 8Gb per month wouldn't be throttled to the point of being unusable.
Click to expand...

matshelane these are commonly used technologies around the globe and I can assure that there is nothing sinister in terms of the usage. We implement a very straight forward QoS structure which seeks to give the best experience possible to high priority traffic and protect the network from overuse by p2p related activities.

In terms of your own experience I will extend the offer once more to assist you with the servers you have indicated you are unable to connect to if you will provide me with your MWEB username, or even just the details of the servers in question so that I can investigate the matter.
 
Will@MWEB said:
matshelane these are commonly used technologies around the globe and I can assure that there is nothing sinister in terms of the usage. We implement a very straight forward QoS structure which seeks to give the best experience possible to high priority traffic and protect the network from overuse by p2p related activities.

In terms of your own experience I will extend the offer once more to assist you with the servers you have indicated you are unable to connect to if you will provide me with your MWEB username, or even just the details of the servers in question so that I can investigate the matter.
Click to expand...

Sorry to be a pain, Will, but can I have some feedback regarding video streaming?

Skype > Steam > Online Gaming > Video Streaming are what I basically use my internet access for (and in that order :p).

I don't P2P, I don't torrent, I don't use news servers. I'd hope for better quality than this? :o
 
And just for interest, I decided to run the same Glasnost test on my temporary ADSL lite 7GB package from Axxess. Here are the unbelievable results :

Glasnost: Test if your ISP is shaping your traffic
Results for your host (196-215-64-54.dynamic.isadsl.co.za - 196.215.64.54):
Is your upload traffic rate limited?

There is no indication that your ISP rate limits your uploads.
Is your download traffic rate limited?

There is no indication that your ISP rate limits your downloads.

Now what does this say to you all?......and to MR MWEB??? Any clever comments or explanations? Oh and that was a test on HTTP shaping, not p2p or anything else.
 
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Will@MWEB said:
matshelane these are commonly used technologies around the globe and I can assure that there is nothing sinister in terms of the usage. We implement a very straight forward QoS structure which seeks to give the best experience possible to high priority traffic and protect the network from overuse by p2p related activities.

In terms of your own experience I will extend the offer once more to assist you with the servers you have indicated you are unable to connect to if you will provide me with your MWEB username, or even just the details of the servers in question so that I can investigate the matter.
Click to expand...

Will as I have said I have taken up the precise issue several times through your formal support channels given to me when I signed up and I await their resolution.
 
@Will@Mweb: Please explain to me how a game that uses a total of 500mb a day if you played for 24 hours straight deserves to be shaped? I have used your service since it first got released to play World of Warcraft. All you have essentially done now is stop me from doing so with your service. This leaves me 2 options:

1) Cancel my Mweb account and go to another ISP,
2) Mweb Fixes their service and allows WoW port TCP 3724 to be unshaped.

Please dont make me choose option 1?
 
Update....

I am now getting 0,0k from astraweb... Nothing is downloading.. A thread starts. then it times out.. and then it restarts.. same story over.

Mweb has hit the rock bottom...

The only thing that works is http and my email..
 
Wow. This thread grows so fast I can't even keep up on what page my last comment was :(

Might decide to upgrade to 512k and in turn 1mb tonight... or when I get time.

NNTP is good this side.
 
Is news.mweb.co.za the correct news server address? Because everytime I try to use it, it says "unable to connect" and I don't know what's wrong :/ , I've followed guides etc. and still nothing
 
Mr will@mweb is either lying to everyone or he simply doesnt know what is going on with his network. Claiming that http is not shaped.... Yeah right! Mweb are shaping everything! EVERYTHING! And again I say, EVERYTHING! His so called QoS is all a fabrication. He is imagining it all. He believes his own garbage that he spews out, but I guess he gets paid for it.

Time for everyone to stop believing in this foney, and it's time for everyone to jump ship. Mweb is simply not going to improve anything, no matter what you say, no matter how much you threaten. As long as you are still signed with mweb, this is the service you will be getting.

leave now or forever hold your peace.

Sent from my iPhone using Tapatalk
 
fbman said:
Update....

I am now getting 0,0k from astraweb... Nothing is downloading.. A thread starts. then it times out.. and then it restarts.. same story over.

Mweb has hit the rock bottom...

The only thing that works is http and my email..
Click to expand...

Same story buddy, same story!

Lucky I have my Linux box, so I can split my traffic - downloading nicely on my SAIX account.
Damn MWEB is pathetic!
 
Bittorent is so severely shaped I cant even do the Glasnost test on it. Mweb you are going to lose a crap ton of customers doing this. Is that really what you want?
 
Very strange. I just tried one of those "services that turn p2p into http downloading" sites and started downloading a tv episode. (I normally dont use these services). ITs managing to download the file between 250KB/s and 380KB/s......yet if i try to download from iTunes im lucky if i get 60KB/s MAX. So what now? Are p2p type services more unshaped and http is now more shaped than it was a month ago???
 
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