MWEB Uncapped Subscribers Feedback

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ldmelsa said:
Thanks :(

MWEB tech have contacted me twice now. No luck. It's been like a few months now.


This product is the most expensive Internet package I have ever had.
This product is the worst Internet experience I have ever had.
I can't get the Internet to work any more.
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Hi ldmelsa,

Thank you for the feedback, I am still going to dig deeper and look into your query.

Regards,
MWEB Guy
 
MWEB Guy said:
Hi timmie,

Please can you PM me your MWEB account details and I will have a look at your account.

Regards,
MWEB Guy
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I PM'ed you my details. Thanks. YouTube working fine again randomly. Although, trying to download something from Themeforest.net which hosts on Amazon S3, going at a blistering 9KBps. Glad I'm not home in the day if this is how slow it is. lol

Hope you can see something there. Thanks again MWEB Guy
 
Mweb Guy or Will. Again i have to give credit to you guys, twice in a week now...I got some reports that the mweb news server was flying, first i thought the guys were talking k@k, but no ! Its actually running at close to line speed at 4:23, generally it was completely dead at this time for the last 2 and a half months. So my question is, did you guys do something to fix it?
 
Sillicur said:
Mweb Guy or Will. Again i have to give credit to you guys, twice in a week now...I got some reports that the mweb news server was flying, first i thought the guys were talking k@k, but no ! Its actually running at close to line speed at 4:23, generally it was completely dead at this time for the last 2 and a half months. So my question is, did you guys do something to fix it?
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Nothing specific that I'm aware of, just remember that p2p speeds will fluctuate based on network load. I'm glad you're seeing a better experience on NNTP at the moment, but please don't start yelling at us again if it slows down tomorrow, or the next day :D
 
dakhaas said:
LOL MwebGuy/Will

Why does Ernest Stripp keep replying with generic copy and paste results, after ive logged tickets, but in the mail i included speedtest results, tracerts, and speed comparissons between mweb and afrihost,
and even telling him other downloads ,game latency, and youtube streaming is running 100% on the mweb account is running fine at 410KB/s,
he still replies with
(he did this in the past as well)



this area needs work, because that will surely make someone with a bit of networking knowledge rage and foam a bit if you receive a reply like that after typing out a whole technical document...
I know its a standard procedure to check the telkom lines etc in a normal case, but i told tech support that the line is fine, it was just a specific download link which was slow and i wanted to know if there was anything which could be done about it...
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Thanks for bringing this to my attention - I will make sure it gets addressed, could you please forward MWEB Guy the full details of your correspondence regarding the query.

Kind Regards
Will
 
Will@MWEB said:
Nothing specific that I'm aware of, just remember that p2p speeds will fluctuate based on network load. I'm glad you're seeing a better experience on NNTP at the moment, but please don't start yelling at us again if it slows down tomorrow, or the next day :D
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Cant promise anything Will!
 
OK in all seriousness now, am I the only one experiening horrific speeds when using newsgroups? Like 40kb/s?
 
Is it just me or is anyone else experiencing bad speeds/connectivity? Download speed will go from 180k/s down to 6.5k/s. Then die, come back. It's all over the show. :(
 
TheYak said:
Is it just me or is anyone else experiencing bad speeds/connectivity? Download speed will go from 180k/s down to 6.5k/s. Then die, come back. It's all over the show. :(
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See
Will@MWEB said:
Nothing specific that I'm aware of, just remember that p2p speeds will fluctuate based on network load. I'm glad you're seeing a better experience on NNTP at the moment, but please don't start yelling at us again if it slows down tomorrow, or the next day
Click to expand...
 
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WOW !!! Had'nt seen downloading speed like last night in a while :D sweeeeeet!
 
youtube buffering - can't watch anything on there........... Keep it up mweb. I don't see why we have to continuously complain on here to get something to work for a day or two just for it to get bad and laggy again hours later..... So tired of this sh~t. Tired of this!.
 
LabAnimal said:
youtube buffering - can't watch anything on there........... Keep it up mweb. I don't see why we have to continuously complain on here to get something to work for a day or two just for it to get bad and laggy again hours later..... So tired of this sh~t. Tired of this!.
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Hi LabAnimal,

Please advise if it's only youtube that you are experiencing issues with?

Kind regards,

MWEB Guy
 
You people realise that this thread will never, ever die.

its the same "issues" day in and day out, all relating the the dynamic shaping and how heavy the network usage is!

"WTF is going on, im downloading 40K on my 4meg line WTF WTF flame flame"

:D
 
Gimaru said:
Browsing is pretty slow at the moment..
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Hi Gimaru, is it only the browsing that you having this trouble with ?
Please do a speed test and send me the results.

Regards
MWEB Guy
 
we should do what greenpeace did to eskom, and just dump rubbish in their foyer. Thats pretty much what they are doing to us
 
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