MWEB Uncapped Subscribers Feedback

[DeadCore]

This is from a while ago.

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 26 ms 26 ms 26 ms Billion.800VGT [10.0.0.2]
2 33 ms 34 ms 37 ms 41-132-34-1.dsl.mweb.co.za [41.132.34.1]
3 708 ms * 713 ms 196.22.163.218
4 * * * Request timed out.
5 1341 ms * * 196.22.169.226
6 1337 ms 1364 ms 1336 ms jx2621-1-S1-AP.mweb.net [196.22.163.5]
7 * 1393 ms * static161-134.netactive.co.za [196.22.161.134]
8 40 ms 39 ms 38 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 38 ms 37 ms 38 ms 196.44.31.99
10 50 ms 45 ms 42 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.3
7]
11 13 ms 37 ms 38 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
12 693 ms * * 196.30.213.108
13 * 1275 ms * 41.72.136.53
14 1261 ms * * 41.203.21.137
15 * 1300 ms * mybroadband.co.za [41.203.21.137]
16 * * * Request timed out.
17 * * * Request timed out.
18 1280 ms * * mybroadband.co.za [41.203.21.137]
19 * * 1273 ms mybroadband.co.za [41.203.21.137]

Trace complete.

at first i was going to blame mweb but then i remembered that i recently formatted my PC and installed windowsXP.there is an old network bug on all windowsXP versions that fusks up your internet badly.good thing i had a solution.

this bug only happens if your using adsl.
go into add and remove programs>add/remove windows componets>double click on Networking sevices>uncheck internet gateway device discovery and control client and your done.

 

[nelis]

This is from a while ago.


at first i was going to blame mweb but then i remembered that i recently formatted my PC and installed windowsXP.there is an old network bug on all windowsXP versions that fusks up your internet badly.good thing i had a solution.

this bug only happens if your using adsl.
go into add and remove programs>add/remove windows componets>double click on Networking sevices>uncheck internet gateway device discovery and control client and your done.

I'm using windows 7

 

[MWEBHelp]

International and local are fine for me now.

Latency is not the problem. It's the bandwidth.

Just had a dip in local and international connectivity here.

Good morning Guys, please be advised that we had a dip in international last night; please let me know if your still encountering a problem this morning.

 

[MWEBHelp]

Not really sure how to conduct a ping test on 2 machines running on separate networks but I assume ping 41.135.xx.xx would do it. That returns a "request timed out" message...

Hi sandman,

In order to do a ping test between the 2 machines, you will have to ping the other machines IP. Please provide me the results thereof.

Regards,
MWEB Guy

 

[dudleygb]

Hi dudleygb,

I'll advise that you read through our T&C's: http://www.mweb.co.za/legalpolicies/

Kind regards,

MWEB Guy

couldnt find anything about cancellations etc.....cant we just give it a trial for a month?

 

[MWEBHelp]

couldnt find anything about cancellations etc.....cant we just give it a trial for a month?

Afternoon dudleygb, please inbox me your contact details; I will then ensure that a consultant calls you to provide you more information regarding your options.

 

[Sillicur]

Mweb guy, massive timeouts again just now. Game also disconnects now. Any updates from your network team yet? I will keep asking and pressing for an answer about this and wont just forget about it in a week or so.

 

[MWEBHelp]

Mweb guy, massive timeouts again just now. Game also disconnects now. Any updates from your network team yet? I will keep asking and pressing for an answer about this and wont just forget about it in a week or so.

Hi Sillicur,

I have sent a follow up request to our network team and await their response.

Kind regards,

MWEB Guy

 

[evilsee]

Mweb guy, massive timeouts again just now. Game also disconnects now. Any updates from your network team yet? I will keep asking and pressing for an answer about this and wont just forget about it in a week or so.

I have the same problem here, I had to swap to my backup webafrica account, although I must just say that this is 2nd time this year I have to do this, so I cant really complain, otherwise Im a happy MWEB customer.

 

[acidrain]

I had the same problem about 30min ago. Insanely slow speeds and then all of a sudden dropped. Account connected but no traffic would run.

Turned modem off for about 10min... powered back up and started working again. DL speeds are still shyte but I guess thats just the shaping at work

 

[tardomatic]

Anyone else having problems connecting to Steam?

 

[MWEBHelp]

Anyone else having problems connecting to Steam?

Hi tardomatic,

What type of Steam connectivity issues are you experiencing? Is there any error page you receive?

Kind regards,

MWEB Guy

 

[tardomatic]

No error page... Just sits at Connecting steam account. I can see it trying to access steam.wa.co.za and various other IP's, but it never gets past that

 

[Necuno]

Anyone else having problems connecting to Steam?

Nope fine here, but I did get shogun2 can't sync yesterday for a sec and it went away. To which steam server do you connect? Mines currently on "South Africa - Johannesburg"

No error page... Just sits at Connecting steam account. I can see it trying to access steam.wa.co.za and various other IP's, but it never gets past that

wipe the blob and see if it happens again:
close steam completely
go to steam dir
delete clientregistry.blob
restart steam

 

[MWEBHelp]

No error page... Just sits at Connecting steam account. I can see it trying to access steam.wa.co.za and various other IP's, but it never gets past that

Hi tardomatic,

Have you tried, what Pr⊕phet suggested?

Kind regards,

MWEB Guy

 

[MWEBHelp]

Hi Sillicur,

I have sent a follow up request to our network team and await their response.

Kind regards,

MWEB Guy

Hi Sillicur,

Our network team could not replicate the timeouts you getting.

Kind regards,

MWEB Guy

 

[SiLeN]

insanely slow speed again today...on 1 meg uncapped account but cant even stream 240p on youtube

 

[tardomatic]

Deleted the blob, steam has now been updating for 40 minutes and is currently 68% complete. According to Windows resource manager, stuff is coming down at 45Kbps. (or 4.5KB/s)

 

[MyWorld]

Jitte the Mweb network is seriously messed up since this week-end.

I can't even download from battle.net, or rather, it is going to take over 25 hours to download a game I just bought.


I'm not happy, not happy at all!

PING google.com (74.125.233.17) 56(84) bytes of data.
64 bytes from 74.125.233.17: icmp_req=2 ttl=53 time=1646 ms
64 bytes from 74.125.233.17: icmp_req=3 ttl=53 time=1627 ms
64 bytes from 74.125.233.17: icmp_req=4 ttl=53 time=864 ms
64 bytes from 74.125.233.17: icmp_req=5 ttl=53 time=570 ms
64 bytes from 74.125.233.17: icmp_req=6 ttl=53 time=661 ms
64 bytes from 74.125.233.17: icmp_req=7 ttl=53 time=967 ms
64 bytes from 74.125.233.17: icmp_req=8 ttl=53 time=1656 ms
64 bytes from 74.125.233.17: icmp_req=9 ttl=53 time=1254 ms
64 bytes from 74.125.233.17: icmp_req=10 ttl=53 time=965 ms
64 bytes from 74.125.233.17: icmp_req=11 ttl=53 time=1300 ms
64 bytes from 74.125.233.17: icmp_req=12 ttl=53 time=1495 ms

--- google.com ping statistics ---
12 packets transmitted, 11 received, 8% packet loss, time 19330ms
rtt min/avg/max/mdev = 570.344/1182.731/1656.924/381.024 ms, pipe 2

 

[SabreWolfy]

Feels like we're all sharing one dial-up modem going out of the country